Originally Posted by JoeStef79
I just bought a used 08 4 door sahara 3 weeks ago and after last nights heavy rain I had a pool in my jeep. Every door, but the drivers door was leaking and I had so much water inside that when I pulled the carpets out water was running off of them like a faucet. I even had water running down the front pillar going behind the dash and my front pass side seat was soaked. I called the jeep dealership by my house since it is still under the factory warranty and when I told them it was a soft top they told me "well it is a soft top". So so does this mean that all new soft top jeeps leak because my older jeeps never leaked. Then they told me to bring it in and they would adjust the soft top and the door trims. I asked if the warranty would cover a new carpet because I don't want it smelling like mildew and they said it is indoor outdoor carpet just let it air dry and the seats are made of special material. Does this sound like good customer service and has anyone else had problems with their soft top leaking?
That's the "canned" response that some dealers give...frustrating as hell...see the "LEAKY SOFT TOP" manual in the above post that Chrysler has developed to perform a "trial and error" type of "fix" which may take months/years of going back to them...then all of a sudden "oh...you're out of warranty!"
Been there done that got the t-shirt...