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Old 07-16-2012, 09:22 AM   #31
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Originally Posted by Dale_K View Post
I'd rather have my head replaced proactively. If they go with a recall now every dealership will be doing a ton of them. They will get pretty good at it with all the practice. I don't like the feeling that there's something wrong with my Jeep just waiting to happen. And I think the 2012 Pentastar vehicles are going to be hard to sell as time goes on and they develop a poor reputation. Kind of like a modern version of the Vega.

I'd reconsider if there was some data that said 90% of the motors will never experience this problem. But it seems that it could be the other way around - maybe nearly all the motors will develop a failure if you drive them long enough. Nobody knows right now and it's hard to settle for doing nothing.
My "modern day Vega" is doing just fine. I have 4000 miles on it. No, it's not a lot, but I've experienced none of this ticking. Engines are noisy, period. Wanna hear a noisy, ticky engine, I'll be happy to post a video of my 94 Camaro's LT1. It ticks, it tocks, rocks, and everything else, yet it's simply the nature of the beast. There are no problems with that engine, it's just loud.

The above being said, sure, there are certainly abnormal noises, which are very noticeable and can easily be identified as issues, but some of these videos of these ticks just make me roll my eyes.

As for resale value hurting 2012s, I'm not worried about it as I don't sell my vehicles outright, I trade them. I have no interest in having someone coming to hunt me down because something happened to the vehicle on the way home that didn't exist when it was driven off in.

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Old 07-16-2012, 09:33 AM   #32
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You should should have gotten TJ's with the I6, this never would have happened...

Seriously though, everyone with an issue comes to the forums to learn about it and try to fix it. 90% (or more) of the rest of the 12 wrangler owners AREN'T on this forum, and they are happy. This leaves a small percent of people with the ticking issue. So please, just relax. I can hardly remember a single vehicle that hasn't had a small hickup at some point in its past. It is a NEW ENGINE for the wrangler, the issues were likely from the get-go. You took a risking but a new engine-model year. Now relax and let Jeep fix them for you, and be on your merry way.

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Old 07-16-2012, 09:38 AM   #33
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Mine makes a ticking sound when I accelerate.

I haven't noticed any issues with it though I always thought it was just a 2012 engine thing.

should I be worried?
Hell yes!
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Old 07-16-2012, 09:40 AM   #34
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1,500 miles and mine is so quiet that sometimes I literally can't tell if the engine is running or not. Keeping my fingers crossed...
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Old 07-16-2012, 09:42 AM   #35
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You should should have gotten TJ's with the I6, this never would have happened...

Seriously though, everyone with an issue comes to the forums to learn about it and try to fix it. 90% (or more) of the rest of the 12 wrangler owners AREN'T on this forum, and they are happy. This leaves a small percent of people with the ticking issue. So please, just relax. I can hardly remember a single vehicle that hasn't had a small hickup at some point in its past. It is a NEW ENGINE for the wrangler, the issues were likely from the get-go. You took a risking but a new engine-model year. Now relax and let Jeep fix them for you, and be on your merry way.
^ This.

Do ya think I'm tossing in turning in bed at night wondering if my engine's gonna start ticking when I start it up in the morning? NO. Would I be pissed? Probably, but it is what it is...that's what a warranty's for.
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Old 07-16-2012, 09:45 AM   #36
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^ This.

Do ya think I'm tossing in turning in bed at night wondering if my engine's gonna start ticking when I start it up in the morning? NO. Would I be pissed? Probably, but it is what it is...that's what a warranty's for.

Yep. Meanwhile mines got over 130k on the clock and runs like a dream I worry less than these guys. But honestly I hope none of you develop any ticking and those who have it get it fixed. You do have a warranty, tell the Stealer no BS and get it fixed.
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Old 07-16-2012, 12:49 PM   #37
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I don't like the feeling that there's something wrong with my Jeep just waiting to happen. And I think the 2012 Pentastar vehicles are going to be hard to sell as time goes on and they develop a poor reputation.
The issue was related to a valve guide bore... Its going to develop fast if its a defective head, Most of the complaints seem to be from cold starts and a very feint ticking that occurs with virtually every engine produced from every manufacturer. The ones with the actual issue sound like you are inside of a huge clock and continue once warm and throughout the rpm range, not just for 30 seconds at idle while warming up. You should know within the first 1k miles if you ever run the engine beyond 3k rpm... Personally I wind the engine out through first and second constantly if I had a defective head it would have blown long ago, I have 7k miles on mine and I wont lie I drive it hard...

There is no way that the best engine, best drive line, best overall performing Jeep from the factory, and best interior to come in a wrangler ever is going to be a hard sell on the used market. This has been hands down the best wrangler to date and the only ones that will argue with that are the ones who don't have one, none of the off-road magazines, on-road magazines, or any other non-biased report says otherwise. The slew of overheating transmissions in the 3.8l didn't hurt resale at all? the 6sp manual "popping" out didn't hurt resale?

And @ OP:
Care to elaborate on your ticking issue? when does it do it, how loud is it, how many miles are on the engine, etc?
From the sound of it you likely told the dealer what they were going to do to resolve the issue... That wont get you anywhere unless you are a Chrysler certified and trained technician and even then talking to the service manager and asking them to look at it is the correct method, It is Chrysler's warranty and they can go about diagnostics as they see fit...
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Old 07-16-2012, 01:00 PM   #38
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The issue was related to a valve guide bore... Its going to develop fast if its a defective head, Most of the complaints seem to be from cold starts and a very feint ticking that occurs with virtually every engine produced from every manufacturer. The ones with the actual issue sound like you are inside of a huge clock and continue once warm and throughout the rpm range, not just for 30 seconds at idle while warming up. You should know within the first 1k miles if you ever run the engine beyond 3k rpm... Personally I wind the engine out through first and second constantly if I had a defective head it would have blown long ago, I have 7k miles on mine and I wont lie I drive it hard...
False. Ours never made a sound until after it had a check engine light and drvieability problem. None of that happened until after 18k miles. It has only made noise one time and that was after we drove it home from the dealer after their initial evaluation. Never did it before and hasn't done it since. Whatever their issue is, it is completely random and there really aren't any guidelines about when it's going to happen.
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Old 07-16-2012, 01:26 PM   #39
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And I think the 2012 Pentastar vehicles are going to be hard to sell as time goes on and they develop a poor reputation.

That strikes me as hilarious. Where are all those threads now about how superior the 3.6 is and how the resale value is going to drop on all the 3.8's?

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Old 07-16-2012, 01:54 PM   #40
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False. Ours never made a sound until after it had a check engine light and drvieability problem. None of that happened until after 18k miles. It has only made noise one time and that was after we drove it home from the dealer after their initial evaluation. Never did it before and hasn't done it since. Whatever their issue is, it is completely random and there really aren't any guidelines about when it's going to happen.
I suppose that's possible however I just cant see it, I have been building high performance modern engines for a good while and I have never seen an engine with issues described in the many threads here last that long with vvt unless they don't get pushed at all. If you don't mind me asking how far do you tach it up when in first from a light? At least 4500-5k? If not I can see the issue hiding with vvt long enough to fail like it did but I take mine to 6400 on a regular basis if it was going to go it would have gone by now, I could also do the work myself and get the parts from the dealer under warranty...
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Old 07-16-2012, 01:58 PM   #41
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That strikes me as hilarious. Where are all those threads now about how superior the 3.6 is and how the resale value is going to drop on all the 3.8's?

Daggo....

I knew it was coming...
I should have said it just to make sure you didn't first... LOL
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Old 07-16-2012, 02:43 PM   #42
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I suppose that's possible however I just cant see it, I have been building high performance modern engines for a good while and I have never seen an engine with issues described in the many threads here last that long with vvt unless they don't get pushed at all. If you don't mind me asking how far do you tach it up when in first from a light? At least 4500-5k? If not I can see the issue hiding with vvt long enough to fail like it did but I take mine to 6400 on a regular basis if it was going to go it would have gone by now, I could also do the work myself and get the parts from the dealer under warranty...
You should spend some time researching the problem on this forum. There are very few that have issues with under 5k miles and I can only remember seeing 1 report with issues under 1k. Most seem to come between 10k-15k miles.

My wife drives it every day and I doubt she feels the need to wind it up very far. When I drive it I usually make a point to run it through the gears a time or two.

I could do the work myself as well, but damned if I'm going to. I got out of auto service because I didn't want to work on this kind of crap. I'm sure not going to do it for free when I don't have to.
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Old 07-16-2012, 02:43 PM   #43
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Daggo....

I knew it was coming...
I should have said it just to make sure you didn't first... LOL
Lol

Dunno, the 4.0 used to rap away. No CEL issues though
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Old 07-16-2012, 10:09 PM   #44
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Hell yes!
Awww crap.

Im getting my first oil change tomorrow so ill bring it up
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Old 07-16-2012, 10:19 PM   #45
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Awww crap.

Im getting my first oil change tomorrow so ill bring it up
Got my oil changed. No ticking afterwards. Sorry to disappoint everyone.
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Old 07-16-2012, 10:48 PM   #46
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Clearing the codes and taking a road test is common, as false fault lamps light occasionally. Its the nature of having on-board diagnostics. Vehicles with electronic control systems and then lots of fancy electronics on the vehicle that can interfere with said diagnostics is the nature of having creature comforts in a vehicle. The mechanic can clear a code and road test it in less than an hour to see if it returns with no parts cost to Chrysler. If you ran a business would you not do the same thing? Furthermore, I would rather have the tech do this than to start wrenching on my vehicle and introducing some foreign debris or replacing a perfectly good part with another part for no reason. If it is a false lamp I get my vehicle back later that day instead of waiting days for parts that they don't stock to arrive.

Chrysler's warranty department tells the dealership that they MUST do this before they can dig into the engine, if they don't follow the process the work they perform is not covered by Chrysler.

I don't work for Chrysler, but I know that they conduct extensive field tests on their products that use engines that my company produces and as a result those vehicles have a magnificent reputation in the field. I deal with warranty issues on a daily basis and quality spills happen, its the nature of having complex parts that are ran through multiple stages of machining, tools wear and measurement systems need calibrating sometimes you lose control of a process and something bad makes it out of the door, most are caught before the end customer ever sees the end product but occasionally they do make it out. Fix as fail is a common response, I'm sure someone in Chrysler's Service Organization has performed a cost analysis that says that this issue does not meet the criteria to warrant a campaign or recall. If this problem caused progressive damage to your engine or was failing at a higher percentage and pissing off a large number of customers they would probably take a different stance.
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Old 07-16-2012, 11:08 PM   #47
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Fix as fail is a common response, I'm sure someone in Chrysler's Service Organization has performed a cost analysis that says that this issue does not meet the criteria to warrant a campaign or recall. If this problem caused progressive damage to your engine or was failing at a higher percentage and pissing off a large number of customers they would probably take a different stance.
Exactly why this is a great thread. The more complaints to NHTSA, the more threads on the topic, the more folks going into dealers and inquiring about the issue, the more angry customers, the better. The bigger footprint this thing has, the more likely it is that Chrysler takes care of *everyone* and not just those who have significant failures. If I've got significant leakdown in any cylinder I want it fixed, CEL or not.
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Old 07-17-2012, 01:35 AM   #48
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Just took my 12 Unlimited Sport in today because of engine light came on and there was a ticking sound at idle. Turns out it needs a new head. The heads are on back order here for about 2 months. Im trading it in.....
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Old 07-17-2012, 04:11 AM   #49
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Just took my 12 Unlimited Sport in today because of engine light came on and there was a ticking sound at idle. Turns out it needs a new head. The heads are on back order here for about 2 months. Im trading it in.....
How many miles are on it, and I certainly hope they give you what you paid for it, or close to it, if that's the case. The odds are that you're gonna take a huge hit on it.
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Old 07-17-2012, 05:21 AM   #50
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Exactly why this is a great thread. The more complaints to NHTSA, the more threads on the topic, the more folks going into dealers and inquiring about the issue, the more angry customers, the better. The bigger footprint this thing has, the more likely it is that Chrysler takes care of *everyone* and not just those who have significant failures. If I've got significant leakdown in any cylinder I want it fixed, CEL or not.

Why should I be angry or upset over the issue. My engine head is fine. I am aware of the occasional flaw in some 2012 heads. I have a 100k powertrain warranty. There have been no catastrophic failures, and its more of a inconvenience if anything when it happens. Am I concerned, not one bit. I got a life and bigger things to worry about, Chrysler has my back
Like I posted previously, taking in my Jeep for a non existant problem is beggin for problems. If and when it happens, they can have my Jeep while I opt for insurance and pound the rental car. Daggo had a good expression earlier, attention attention the sky is not falling.
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Old 07-17-2012, 11:20 AM   #51
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Why should I be angry or upset over the issue. My engine head is fine. I am aware of the occasional flaw in some 2012 heads. I have a 100k powertrain warranty. There have been no catastrophic failures, and its more of a inconvenience if anything when it happens. Am I concerned, not one bit. I got a life and bigger things to worry about, Chrysler has my back
Like I posted previously, taking in my Jeep for a non existant problem is beggin for problems. If and when it happens, they can have my Jeep while I opt for insurance and pound the rental car. Daggo had a good expression earlier, attention attention the sky is not falling.
I didn't say you should be angry or upset over the issue. I'm also very happy that you have important things to do.
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Old 07-17-2012, 02:29 PM   #52
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I've read some thread with posts by techs who say many of the problem motors are from rental fleets, I assume minivans, and mileages are up in the 20k range. It's obviously a cylinder sealing issue with the valves but I haven't read a definitively thread with proof about the source. Some say casting porosity leading to a crack and failure of the exhaust valve seat. Somebody on this thread said valve guide. I haven't seen a picture of a failed head that would give any clues.

I'll continue to monitor these threads. There's a chance I'll trade in my 2012 sooner than I planned if we know the new motors are trouble free and this issue continues to hang around with no solid conclusion.
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Old 07-19-2012, 03:35 AM   #53
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The truth is everyone is just speculating what the problem is. One guy says this one guy heard that. One guy heard from his Aunt who heard from a friend who is a service writer at a Dodge dealership that they have 800 heads on order. No one has any solid proof except the engineers at Chrysler.
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Old 07-19-2012, 03:57 AM   #54
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The truth is everyone is just speculating what the problem is. One guy says this one guy heard that. One guy heard from his Aunt who heard from a friend who is a service writer at a Dodge dealership that they have 800 heads on order. No one has any solid proof except the engineers at Chrysler.
I find it borderline amusing how everyone is just running scared they're gonna wind up with a little tick coming from his/her engine...people freaking out over nothing.

The way people are overreacting here, you'd think the entire sky was falling.

- Chrysler has acknowledged the problem and are taking steps to fix it.

- Your little ticky engine is covered through 100,000 miles. If the engine is going to fail, it's going to happen way before you get remotely close to 100,000 miles.

- Not everyone who bought a vehicle with a Pentastar is going to have CELs flashing and need a head replaced.

- Chrysler's sales don't seem to be suffering, given the "severe" amounts of popularity this ticking issue has apparently become.

- Just because your engine may have a little tick doesn't mean the engine is bad.

- Resale is NOT going to suffer because of this "epidemic."

- Since you're all worried your engines may start ticking, maybe you should just sell your vehicles and buy something else.
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Old 07-19-2012, 04:10 AM   #55
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^^^^^ agree.
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Old 07-19-2012, 09:22 AM   #56
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It's not the sound of the tick that's the issue. It's ticking because the head has failed. The warranty is limited to 5 years and many Jeep owners will not reach anywhere near 100,000 miles in that time.

Imagine a scenario 4+ years from now when I have my 2012 Wrangler with 50,000 miles. It hasn't started ticking yet. Say the pattern of failure has become well documented by that time and (making this part up) 75% of all the high mileage Pentastars have demonstrated a head failure by 100,000 miles. It would probably cost $3,000-$-5,000 to pay a dealer to replace one head as a non-warranty repair.

I want this issue cleared up somehow in the next few months. Either Chrysler starts a program for proactive head replacement or an emission recall with the same effect, or Chrysler provides some kind of extended warranty protection beyond five years. I don't see how I can keep my 2012 model for the long term with this level of uncertainty otherwise.

I will hold a grudge, too, and it would affect my buying decisions on Chrysler products. I've already had a bad experience with a 2007 Ram with a 6.7 Cummins. Chrysler actually did the right thing with the Ram and allowed me to replace the truck at very little cost to me. I know Chrysler can be a stand-up outfit who honors their warranty commitments but I can't accept the current situation.
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Old 07-19-2012, 09:32 AM   #57
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It's not the sound of the tick that's the issue. It's ticking because the head has failed. The warranty is limited to 5 years and many Jeep owners will not reach anywhere near 100,000 miles in that time.

Imagine a scenario 4+ years from now when I have my 2012 Wrangler with 50,000 miles. It hasn't started ticking yet. Say the pattern of failure has become well documented by that time and (making this part up) 75% of all the high mileage Pentastars have demonstrated a head failure by 100,000 miles. It would probably cost $3,000-$-5,000 to pay a dealer to replace one head as a non-warranty repair.

I want this issue cleared up somehow in the next few months. Either Chrysler starts a program for proactive head replacement or an emission recall with the same effect, or Chrysler provides some kind of extended warranty protection beyond five years. I don't see how I can keep my 2012 model for the long term with this level of uncertainty otherwise.

I will hold a grudge, too, and it would affect my buying decisions on Chrysler products. I've already had a bad experience with a 2007 Ram with a 6.7 Cummins. Chrysler actually did the right thing with the Ram and allowed me to replace the truck at very little cost to me. I know Chrysler can be a stand-up outfit who honors their warranty commitments but I can't accept the current situation.
Okay, certainly an important point I overlooked myself; 5yr/100k.

The easiest way, and probably the cheapest way, would probably be to extend the warranty, but let's be honest, it probably isn't gonna happen.
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Old 07-19-2012, 09:35 AM   #58
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It's not the sound of the tick that's the issue. It's ticking because the head has failed. The warranty is limited to 5 years and many Jeep owners will not reach anywhere near 100,000 miles in that time.

Imagine a scenario 4+ years from now when I have my 2012 Wrangler with 50,000 miles. It hasn't started ticking yet. Say the pattern of failure has become well documented by that time and (making this part up) 75% of all the high mileage Pentastars have demonstrated a head failure by 100,000 miles. It would probably cost $3,000-$-5,000 to pay a dealer to replace one head as a non-warranty repair.

I want this issue cleared up somehow in the next few months. Either Chrysler starts a program for proactive head replacement or an emission recall with the same effect, or Chrysler provides some kind of extended warranty protection beyond five years. I don't see how I can keep my 2012 model for the long term with this level of uncertainty otherwise.

I will hold a grudge, too, and it would affect my buying decisions on Chrysler products. I've already had a bad experience with a 2007 Ram with a 6.7 Cummins. Chrysler actually did the right thing with the Ram and allowed me to replace the truck at very little cost to me. I know Chrysler can be a stand-up outfit who honors their warranty commitments but I can't accept the current situation.
Trade it in for a 2011, problem solved.
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Old 07-19-2012, 09:35 AM   #59
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Just took my 12 Unlimited Sport in today because of engine light came on and there was a ticking sound at idle. Turns out it needs a new head. The heads are on back order here for about 2 months. Im trading it in.....
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Old 07-19-2012, 09:36 AM   #60
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And let's not forget that it is in the dealer's best interest to do this repair with the customer paying for it, not Chrysler. If they can string you along until the warranty runs out they might make twice as much money doing the repair.

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2012 Silver Sport S, Silver, 6 speed, soft top, 3.73s, LSD, PCG, Infiniti, deep tint windows, Pro Comp 1028 wheels, 33" Duratracs, Smittybilt bumpers and steps, KC fog lights, Mopar slush mats and fuel door.

Happiness is a belt fed weapon.
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