NHTSA Complaint Ticking Head 2012 Wranglers Recall - Jeep Wrangler Forum
Jeep Wrangler Forum

Go Back   Jeep Wrangler Forum > JK Jeep Wrangler Forum > JK General Discussion Forum

Join Wrangler Forum Today


Reply
 
Thread Tools

Please support our sponsors and let them know you heard about them on WranglerForum.com
Old 07-12-2012, 11:53 AM   #1
Jeeper
 
jkristie44's Avatar
 
Join Date: Apr 2011
Location: Places Unknown
Posts: 141
NHTSA Complaint Ticking Head 2012 Wranglers Recall

I for one, just got the tick. Getting run around from the dealer already, and I am flat out not in the mood for the run around and BS about flashing the computer, change the rocker, and then finally fix the real issue, so I went to the NHTSA and filed a complaint about this rampant problem only to find out that only like 6 other people had done the same. I know there are a bunch of you out there with the issue, so do us all a favor and help out, and do the same if you are not satisfied with what's going on. If they don't know about it, nothing will happen. Chrysler knows what's going on, and it's total BS they won't fix it right the first time.

Link to the web site to file: https://www-odi.nhtsa.dot.gov/Vehicl...nt/index.xhtml

__________________
Jeep Asylum
jkristie44 is offline   Quote Quick Reply
Old 07-12-2012, 11:58 AM   #2
Jeeper
 
Join Date: May 2012
Posts: 23

nwatkins is offline   Quote Quick Reply
Old 07-12-2012, 12:02 PM   #3
Jeeper
 
jkristie44's Avatar
 
Join Date: Apr 2011
Location: Places Unknown
Posts: 141
Enjoy your popcorn.
__________________
Jeep Asylum
jkristie44 is offline   Quote Quick Reply
Old 07-12-2012, 12:11 PM   #4
Jeeper
 
Join Date: Jul 2011
Location: Broken Arrow, OK
Posts: 2,305
Could you connect the dots between ticking/CEL and safety issue for me? NHTSA is for safety problems, not annoyances and driveability issues. Making this out to be a safety issue is quite a stretch.
__________________
2012 Silver Sport S, Silver, 6 speed, soft top, 3.73s, LSD, PCG, Infiniti, deep tint windows, Pro Comp 1028 wheels, 33" Duratracs, Smittybilt bumpers and steps, KC fog lights, Mopar slush mats and fuel door.

Happiness is a belt fed weapon.
oilwell1415 is offline   Quote Quick Reply
Old 07-12-2012, 12:13 PM   #5
Jeeper
 
Join Date: Dec 2010
Posts: 2,467
Quote:
Originally Posted by oilwell1415 View Post
Could you connect the dots between ticking/CEL and safety issue for me? NHTSA is for safety problems, not annoyances and driveability issues. Making this out to be a safety issue is quite a stretch.
Members have reported stalls or hesitation. That's enough to be a safety issue if you are merging or passing.
i82much is offline   Quote Quick Reply
Old 07-12-2012, 12:18 PM   #6
Jeeper
 
jkristie44's Avatar
 
Join Date: Apr 2011
Location: Places Unknown
Posts: 141
Quote:
Originally Posted by oilwell1415 View Post
Could you connect the dots between ticking/CEL and safety issue for me? NHTSA is for safety problems, not annoyances and driveability issues. Making this out to be a safety issue is quite a stretch.
Quote:
Originally Posted by i82much View Post
Members have reported stalls or hesitation. That's enough to be a safety issue if you are merging or passing.
Dots connected?
__________________
Jeep Asylum
jkristie44 is offline   Quote Quick Reply
Old 07-12-2012, 12:25 PM   #7
Jeeper
 
Join Date: Jul 2011
Location: Broken Arrow, OK
Posts: 2,305
Quote:
Originally Posted by i82much View Post
Members have reported stalls or hesitation. That's enough to be a safety issue if you are merging or passing.
Members have reported the same from the manual trans and HSA. Where's the outcry for that?

Quote:
Originally Posted by jkristie44 View Post
Dots connected?
Not hardly.
__________________
2012 Silver Sport S, Silver, 6 speed, soft top, 3.73s, LSD, PCG, Infiniti, deep tint windows, Pro Comp 1028 wheels, 33" Duratracs, Smittybilt bumpers and steps, KC fog lights, Mopar slush mats and fuel door.

Happiness is a belt fed weapon.
oilwell1415 is offline   Quote Quick Reply
Old 07-12-2012, 12:27 PM   #8
Jeeper
 
Join Date: Dec 2010
Posts: 2,467
Quote:
Originally Posted by oilwell1415 View Post
Members have reported the same from the manual trans and HSA. Where's the outcry for that?
File a complaint then.
i82much is offline   Quote Quick Reply
Old 07-12-2012, 12:32 PM   #9
ESP
Jeeper
 
ESP's Avatar
 
Join Date: Jun 2010
Location: NC
Posts: 11,477
Only six? wow..would have thought it to be more I guess.
__________________
98 XJ 02 TJ 10 JK 13 JK

2013 JK - Lifted w/ 35s - Bilstein 5100s - Monster TB - Chopped Flares - Can't Keep It Clean
ESP is online now   Quote Quick Reply
Old 07-12-2012, 12:33 PM   #10
Jeeper
 
jkristie44's Avatar
 
Join Date: Apr 2011
Location: Places Unknown
Posts: 141
Quote:
Originally Posted by oilwell1415 View Post
Not hardly.
try harder?
__________________
Jeep Asylum
jkristie44 is offline   Quote Quick Reply
Old 07-12-2012, 01:38 PM   #11
Jeeper
 
Join Date: Jul 2011
Location: Broken Arrow, OK
Posts: 2,305
Quote:
Originally Posted by i82much View Post
Members have reported stalls or hesitation. That's enough to be a safety issue if you are merging or passing.
Links? A search for "2012 stall" turns up nothing that connects stalling to the cylinder head problem. I have never heard of any driveability problem mentioned in relation to the problem other than what I reported last week.

Quote:
Originally Posted by i82much View Post
File a complaint then.
But that would be even more silly than filing a complaint about the cylinder head issue.
__________________
2012 Silver Sport S, Silver, 6 speed, soft top, 3.73s, LSD, PCG, Infiniti, deep tint windows, Pro Comp 1028 wheels, 33" Duratracs, Smittybilt bumpers and steps, KC fog lights, Mopar slush mats and fuel door.

Happiness is a belt fed weapon.
oilwell1415 is offline   Quote Quick Reply
Old 07-12-2012, 01:41 PM   #12
Jeeper
 
Join Date: Dec 2010
Posts: 2,467
Quote:
Originally Posted by oilwell1415 View Post
Links? A search for "2012 stall" turns up nothing that connects stalling to the cylinder head problem. I have never heard of any driveability problem mentioned in relation to the problem other than what I reported last week.



But that would be even more silly than filing a complaint about the cylinder head issue.
take care.
i82much is offline   Quote Quick Reply
Old 07-12-2012, 03:47 PM   #13
Jeeper
 
LBrito's Avatar
 
Join Date: Aug 2011
Location: Lakewood, CA
Posts: 477
How do you know you have a ticking head? Just listening to the engine? or is there a CEL thrown? or other indicator?
__________________
* 2012 JKU Rubicon Deep Cherry Red - 4.10 Gears - AEV 4.5" DualSport RS Suspension - 35x12.5 BFG KM2's on Pro Comp 8069 Wheels - ACE Rock Sliders - Gobi Stealth Rack - Tom Wood's shafts - M.O.R.E Dual Battery Tray with 2 Optima Yellow Tops, Smart Isolated.
* Military M416 Trailer in Olive Drab - Custom Aluminum Lid - Mombasa RTT on lid - ARB Awning w/privacy room on custom low sitting extension arms - Custom Rear Swing-out Tire Carrier - Custom Fuel Carrier on Tongue...
LBrito is offline   Quote Quick Reply
Old 07-13-2012, 02:34 PM   #14
Jeeper
 
Join Date: Dec 2011
Posts: 182
A recall might be justified on emission compliance. Something that brings on an emission related CEL should be recalled if it's a known widely occurring problem.
Dale_K is offline   Quote Quick Reply
Old 07-13-2012, 06:49 PM   #15
Jeeper
 
Blackened's Avatar
 
Join Date: Jan 2012
Location: FL
Posts: 419
I am surprised more people haven't put complaints in. Either way if it's as big of a problem as some members make it out to be it would help all of us 2012 owners if a recall happened.
__________________
2012 JKU SportS
Black
Auto
3.73
Blackened is offline   Quote Quick Reply
Old 07-13-2012, 09:28 PM   #16
The Bad Guy

WF Supporting Member
 
daggo66's Avatar
 
Join Date: May 2009
Location: NJ exile living in Baltimore
Posts: 22,175
Your attention please, the sky is not falling, I repeat the sky is not falling. It's not as big a problem as the internet makes it out to be. Of the ones that have occurred it has happened during the warranty period and has been corrected.
__________________
Tom

"I've got two things in this world, my balls and my word and I don't break them for no one."
daggo66 is offline   Quote Quick Reply
Old 07-14-2012, 02:53 AM   #17
Jeeper
 
Join Date: Nov 2011
Location: Los Angeles, USA
Posts: 442
I agree that Chrylser should make a recall, though financially they can't afford such recall. They've already known the issue and have the fixed engines being made, but now leave the 12 JK owners wondering when they will get the "rare" (they said) ticking, .

However, I also agree that it's not actually a safety issue, having a cylinder misfired or even dead won't cause immediate danger, unlike a faulty brake or unintended acceleration. There is plenty of time to get the engine fixed, unless the owner ignores the problem.
mcdull is online now   Quote Quick Reply
Old 07-14-2012, 07:32 AM   #18
Jeeper
 
chim-chim7's Avatar
 
Join Date: Apr 2012
Location: Lakeside, California
Posts: 694
Quote:
Originally Posted by mcdull View Post
I agree that Chrylser should make a recall, though financially they can't afford such recall. They've already known the issue and have the fixed engines being made, but now leave the 12 JK owners wondering when they will get the "rare" (they said) ticking, .

However, I also agree that it's not actually a safety issue, having a cylinder misfired or even dead won't cause immediate danger, unlike a faulty brake or unintended acceleration. There is plenty of time to get the engine fixed, unless the owner ignores the problem.


Recall? No thank you. I don't want some half-arsed tech who don't give a crap removing my perfectly good cylinder head. If something is wrong I will take it in under warranty and get it fixed. A recall would create more problems than it would fix. Not a good idea.
chim-chim7 is offline   Quote Quick Reply
Old 07-14-2012, 08:25 AM   #19
Member
 
Join Date: Sep 2010
Location: Kearneysville, WV
Posts: 3,573
Quote:
Originally Posted by daggo66 View Post
Your attention please, the sky is not falling, I repeat the sky is not falling. It's not as big a problem as the internet makes it out to be. Of the ones that have occurred it has happened during the warranty period and has been corrected.
I just spoke with one of the techs at the local stealership yesterday about the "ticking head issue." He acknowledged there had been a few vehicles back with the ticking head and the repairs were not limited to Wranglers. He said there WAS in fact a bad batch of heads but the issues has since been addressed.

Whatever the case, he said he hasn't seen any vehicles come in for head replacements in a few months and anyone who would have had a vehicle built during that specific period had a letter go out to him/her regarding the issue.

BTW, take cover, Daggo, there's a cloud coming your way!
Con Artist is offline   Quote Quick Reply
Old 07-14-2012, 08:31 AM   #20
..shall not be infringed!

WF Supporting Member
 
Up Hill Bill's Avatar
 
Join Date: Jun 2011
Location: Up the hill, CA Northcoast
Posts: 4,386
Quote:
Originally Posted by chim-chim7 View Post
Recall? No thank you. I don't want some half-arsed tech who don't give a crap removing my perfectly good cylinder head. If something is wrong I will take it in under warranty and get it fixed. A recall would create more problems than it would fix. Not a good idea.
Exactly!

But, a life time warranty on the heads for this problem would be nice. One member, who had his head replaced, posted that he had gotten this from Chrysler.
__________________
2012 JKU Rubicon
Sahara Tan
Auto
3.73


Up Hill Bill
Up Hill Bill is offline   Quote Quick Reply
Old 07-14-2012, 03:22 PM   #21
Jeeper
 
Blackened's Avatar
 
Join Date: Jan 2012
Location: FL
Posts: 419
Quote:
Originally Posted by chim-chim7 View Post
Recall? No thank you. I don't want some half-arsed tech who don't give a crap removing my perfectly good cylinder head. If something is wrong I will take it in under warranty and get it fixed. A recall would create more problems than it would fix. Not a good idea.


What is the point of having a warranty at all if you are that uncomfortable with your dealerships techs? I had an issue with a tech where I bought mine and you know what I did? I drove 20 miles to another dealership I was more comfortable with.
__________________
2012 JKU SportS
Black
Auto
3.73
Blackened is offline   Quote Quick Reply
Old 07-14-2012, 06:18 PM   #22
..shall not be infringed!

WF Supporting Member
 
Up Hill Bill's Avatar
 
Join Date: Jun 2011
Location: Up the hill, CA Northcoast
Posts: 4,386
Quote:
Originally Posted by Blackened View Post
What is the point of having a warranty at all if you are that uncomfortable with your dealerships techs? I had an issue with a tech where I bought mine and you know what I did? I drove 20 miles to another dealership I was more comfortable with.
That's great!


.... for you.

My dealer is 18 miles from me, no biggy. But, the next nearest dealership for me is 154 miles and a 3 hour drive away!

I have to make my "local" dealership work, no matter what.
__________________
2012 JKU Rubicon
Sahara Tan
Auto
3.73


Up Hill Bill
Up Hill Bill is offline   Quote Quick Reply
Old 07-14-2012, 06:44 PM   #23
Jeeper
 
Tribefan's Avatar
 
Join Date: Jun 2012
Location: Charlotte, NC
Posts: 316
Our Jeep was built in June. Should we be in the clear for the ticking head issue? Can someone describe they symptoms? (Upon start up, idle, acceleration, etc)
__________________
2012 Wrangler Unlimited Sport
Banks Power Monster Exhaust & Cold Air w/Superchips Flashpaq
Paramount Restyling Modular Front Bumper w/Engo E9000 Winch
Mountain Edition Wheels w/285/70R17 Goodyear Duratracs
Kenwood DDX-419 DVD Receiver w/Kicker Speaker Upgrade
Some other minor upgrades & mods...
Tribefan is offline   Quote Quick Reply
Old 07-14-2012, 07:49 PM   #24
Jeeper
 
LuisCazarez08's Avatar
 
Join Date: May 2012
Posts: 145
Mine makes a ticking sound when I accelerate.

I haven't noticed any issues with it though I always thought it was just a 2012 engine thing.

should I be worried?
LuisCazarez08 is offline   Quote Quick Reply
Old 07-16-2012, 01:45 AM   #25
Jeeper
 
Blackened's Avatar
 
Join Date: Jan 2012
Location: FL
Posts: 419
Quote:
Originally Posted by Up Hill Bill View Post
That's great!


.... for you.

My dealer is 18 miles from me, no biggy. But, the next nearest dealership for me is 154 miles and a 3 hour drive away!

I have to make my "local" dealership work, no matter what.


Damn that is a far drive. Sounds like you should open up your own dealership and give them some competition.
__________________
2012 JKU SportS
Black
Auto
3.73
Blackened is offline   Quote Quick Reply
Old 07-16-2012, 03:12 AM   #26
Jeeper
 
chim-chim7's Avatar
 
Join Date: Apr 2012
Location: Lakeside, California
Posts: 694
Quote:
Originally Posted by Blackened View Post
What is the point of having a warranty at all if you are that uncomfortable with your dealerships techs? I had an issue with a tech where I bought mine and you know what I did? I drove 20 miles to another dealership I was more comfortable with.

I guess you don't understand my point. I only want my Jeep touched if there is a problem I can't fix. I wont bring my Jeep in to remove a good cylinder head to replace it with another good cylinder head. Ever heard if it isnt broke don't fix it. If there was a recall I would not bring it in voluntarily, there would have to be a problem first. Stealership is always last resort. Guess what, I was a Lexus and GM tech for 10 years. Stay away from deaerlships, most techs these days are brought in from the street and trained on the job. I actually went to college for it.

Usually people take their vehicles in for small problems, and are released back to the customer with more problems then it had before it went in, dings, scratches, and I knew techs that used to go through peoples personal stuff. They didnt last long, but still, come on.
chim-chim7 is offline   Quote Quick Reply
Old 07-16-2012, 04:45 AM   #27
I Need A Cigarette

WF Supporting Member
 
Sf_Kilo's Avatar
 
Join Date: Apr 2010
Location: Bethel Park, PA
Posts: 514
Images: 4
Only time I have had this issue was in the winter on a cold start (10-20 deg) for about 30 seconds...
I just changed the oil with one weight lighter (full syn) and then went back in the spring... Haven't heard it since...

Its not something I would be worrying about with a 5 yr 100k powertrain warranty...
If it sounds like a a roomful of clocks at 2k rpm then you have an issue...
(Please keep the "its a $30k+ vehicle this is unacceptable" speech to yourself)
__________________
2014 Flame Red Wrangler Unlimited Sport
2013- VW Golf R with every euro option imported one by one from over the pond
2012- VW Touareg TDi
2000- VW New Beetle Baja - Work in progress
2012 Cosmos Blue Wrangler Unlimited Sport -Gone
2010 Silver Wrangler Islander -Gone
If I put all my previous vehicles in here it would be a page long...
Sf_Kilo is offline   Quote Quick Reply
Old 07-16-2012, 07:11 AM   #28
Member
 
Join Date: Sep 2010
Location: Kearneysville, WV
Posts: 3,573
Quote:
Originally Posted by chim-chim7 View Post
I guess you don't understand my point. I only want my Jeep touched if there is a problem I can't fix. I wont bring my Jeep in to remove a good cylinder head to replace it with another good cylinder head. Ever heard if it isnt broke don't fix it. If there was a recall I would not bring it in voluntarily, there would have to be a problem first. Stealership is always last resort. Guess what, I was a Lexus and GM tech for 10 years. Stay away from deaerlships, most techs these days are brought in from the street and trained on the job. I actually went to college for it.

Usually people take their vehicles in for small problems, and are released back to the customer with more problems then it had before it went in, dings, scratches, and I knew techs that used to go through peoples personal stuff. They didnt last long, but still, come on.
This is pretty true. Every time I get my vehicle back from a stealership I either have dirty fingerprints all over everything, I did find a nice scratch (inner door-jam, so no biggie...), and I wound up with a door that was tough to close that now doesn't close at the bottom. I shoulda just left well enough alone and accepted the fact the passenger side door really needed a forceful shove to get closed.

The only way I would bring a vehicle in for a recall is if I actually experienced that issue. My wife and I learned that lesson with her last car, a 2009 Audi A3, which had some issue with a gas tank flap or something. We brought the car in to get the recall work done and from that point on, the CEL was on 90% of the time. Do ya think it ever got fixed correctly? NO.
Con Artist is offline   Quote Quick Reply
Old 07-16-2012, 07:22 AM   #29
Jeeper
 
Join Date: Dec 2011
Posts: 182
I'd rather have my head replaced proactively. If they go with a recall now every dealership will be doing a ton of them. They will get pretty good at it with all the practice. I don't like the feeling that there's something wrong with my Jeep just waiting to happen. And I think the 2012 Pentastar vehicles are going to be hard to sell as time goes on and they develop a poor reputation. Kind of like a modern version of the Vega.

I'd reconsider if there was some data that said 90% of the motors will never experience this problem. But it seems that it could be the other way around - maybe nearly all the motors will develop a failure if you drive them long enough. Nobody knows right now and it's hard to settle for doing nothing.
Dale_K is offline   Quote Quick Reply
Old 07-16-2012, 07:30 AM   #30
Jeeper
 
Join Date: May 2011
Posts: 2,312
Quote:
Originally Posted by chim-chim7 View Post
I guess you don't understand my point. I only want my Jeep touched if there is a problem I can't fix. I wont bring my Jeep in to remove a good cylinder head to replace it with another good cylinder head. Ever heard if it isnt broke don't fix it. If there was a recall I would not bring it in voluntarily, there would have to be a problem first. Stealership is always last resort. Guess what, I was a Lexus and GM tech for 10 years. Stay away from deaerlships, most techs these days are brought in from the street and trained on the job. I actually went to college for it.

Usually people take their vehicles in for small problems, and are released back to the customer with more problems then it had before it went in, dings, scratches, and I knew techs that used to go through peoples personal stuff. They didnt last long, but still, come on.
I'm with you, once I buy a vehicle it will only go back to the dealer if there is something wrong with it I can't fix. The skill of the techs they employ leaves a lot to the imagination. I have first hand experience with how the dealer shops work, and how they hire, its frightening. Don't get me wrong they have some good techs, but the odds of that good tech working on your vehicle is slim to none, unless you know him, request him, and make sure they actually use him on your vehicle. That takes time, and effort, and is something I'd rather totally avoid.

demarpaint is offline   Quote Quick Reply
Reply

Quick Reply
Message:
Options

Register Now

In order to be able to post messages on the Jeep Wrangler Forum forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.
User Name:
If you do not want to register, fill this field only and the name will be used as user name for your post.
Password
Please enter a password for your user account. Note that passwords are case-sensitive.
Password:
Confirm Password:
Email Address
Please enter a valid email address for yourself.
Email Address:

Log-in

Human Verification

In order to verify that you are a human and not a spam bot, please enter the answer into the following box below based on the instructions contained in the graphic.



Thread Tools

Posting Rules
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off




» Network Links
»Jeep Parts
» Featured Product

All times are GMT -5. The time now is 01:57 AM.



Jeep®, Wrangler, Liberty, Wagoneer, Cherokee, and Grand Cherokee are copyrighted and trademarked to Chrysler Motors LLC.
Wranglerforum.com is not in any way associated with the Chrysler Motors LLC