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Old 02-18-2012, 12:23 PM   #1
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Order tracking help

I placed my order for a black 4 door rubi on 2/6. My dealer called and gave me my vin# around 2/14. When I enter my info on VOTS it tells me there is no info available. Is this normal for that time frame.

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Old 02-18-2012, 03:48 PM   #2
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Our jeeps will come down the assembly line holding hands!!!!!!!!!

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Old 02-18-2012, 04:21 PM   #3
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I ordered on Sunday (2/12), rec'd the VON on Monday, VIN on Wednesday and was able to see the order in VOTS Thursday (2/16). I've read elsewhere that VOTS is not very accurate and calling directly will give you a more accurate status.
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Old 02-18-2012, 06:30 PM   #4
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What is the difference between VIN and VON? Thanks,I have a vin # assigned, got the email Friday, but the dealer had it the day before.
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Old 02-18-2012, 07:47 PM   #5
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Thanks craymond, who would I call directly? My dealer or who?
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Old 02-18-2012, 08:01 PM   #6
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Mine too! Got the conformation email on the 6th and the tracking number mail on the 17th. Entered the info and it says its n production. Anybody know what the average time it takes from this point on?
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Old 02-18-2012, 08:20 PM   #7
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VIN=Vehicle Identification Number

VON=Vehicle Order Number
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Rob
2012 Wrangler Sahara
Atlanta, GA
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Old 02-18-2012, 08:38 PM   #8
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Duck Fan - I've read in other threads that calling 1-877-IAMJEEP is more accurate than VOTS. I have not called yet. Let me know if they help you out.

Realter, VON gets assigned as soon as your dealer placed the order; VIN is the unique # for your Jeep... every car has a VIN.
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Old 02-18-2012, 08:59 PM   #9
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Thanks again craymond, I will give it a try and see what happens.
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Old 02-18-2012, 10:50 PM   #10
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The VIN on our GM cars is a mile long and includes letters and numbers. The VIN in the Jeep is2 letters and 6 numbers. Anybody know the reasoning? Maybe Jeep just wants to keep it simple??
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Old 02-18-2012, 11:06 PM   #11
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hi , first u get a von vehicle order number, then the factory will issue
a vin number then you get the various points of the build , call your sales
manager at ur dealer once a week they can get a little further in the system, also give jeep customer service a call 1-800-iam-jeep , also give
your email, u will be looking at 45 to 60 days, but when it comes in it will
be well worth the wait!!
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Old 02-18-2012, 11:13 PM   #12
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hi, made a typo on the 800 number it is; 1-877-iam jeep, got to work
on my typing!!

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