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Old 03-23-2011, 01:16 PM   #1
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Passanger/Driver glass being scratched?

I am just wondering if anyone else is or has had this problem? something inside my door panel is etching the glass on both sides. took it to the dealer and they "supposedly" replaced the guts in both doors and replaced the glass. Well guess what....dang glass is getting scratched again! it looks horrible.

So after dealing with this service department for 3 months i had to get Jeep involved...i obviously dont know what im talking about since i am a girl - thats the response i get from the service advisor. it just burns me up one side and down the other.

Anyway....going to another Jeep dealer on thursday night to get this problem corrected - AGAIN. anyone else had this issue?

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Old 03-23-2011, 01:24 PM   #2
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Find another service advisor.... I've had similar problems with them myself. I have plastic zipper windows so no advice about your problem... sorry.

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Old 03-23-2011, 02:24 PM   #3
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I just started to notice this on my windows today. Gonna have the dealership look at it.
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Old 03-23-2011, 02:53 PM   #4
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I just started to notice this on my windows today. Gonna have the dealership look at it.
They told me it was the regulators in the window, so they said they replaced them. I will Let you know what the dealership has to say.
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Old 03-24-2011, 11:43 AM   #5
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where on the window are the scratches? (how many inches from the front)

I've had the same issue, but just assumed I got some sand in there from all the trips to the beach, never thought to ask the dealer about it.
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Old 03-24-2011, 01:05 PM   #6
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Appointment is Monday morning, will see what they say.
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Old 03-24-2011, 01:25 PM   #7
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Take them off. Problem solved.
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Old 03-24-2011, 02:26 PM   #8
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The scratches range from the middle of the window back to the door handle. They are vertical and the new one is about 10 inches long....

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