Originally Posted by bbtj
It it's under warranty, take it in, that's what you paid for.
I know that but it is just finding the time to sit and wait there.
I thought maybe it was a known issue or quirk that someone else had.
I did go and take a closer look. The handle is connected to a rod that goes through the joint that connects the upper and lower seat pieces. When you turn the handle it will turn easily through both but it looks like the joint is bound up or stuck somehow in the inner joint.
I hate going to service appts.