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Old 04-24-2013, 07:28 PM   #1
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Potential warrenty issues ?

So I stopped at another dealer today to check out there inventory.. Saw they had wranglers already modded up. They send it out of state to a place it's a package deal fron an rear bumpers, 3" lift, 35" tires 18" black rims and rockers. All for 10k! Ouch! But he said I can get for cost 8k wich is still too much. An they are claiming 3.73 gearing is good enough an that's what's recomended. He said it would all 100% warrentied but I wouldn't spend 8k to a deal when I can get that all done for like 4k... Am I crazy or does anyone think this is worth it?? They said in house they can do small lift 2" an 33's for like 5k wich is crazy.. Would I really have any warranty issues if I do my own mods at a 4x4 shop?? Doesn't anyone else worry about this stuff ?
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Old 04-25-2013, 12:52 PM   #2
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Bump

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Old 04-25-2013, 04:56 PM   #3
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If you mod it, they won't warranty it.

Some dealers will try to void your whole warranty, can't be done.

My dealer is mod friendly and will do mods and give me a warranty, but fior all of the stuff I have done, he won't touch it or anything connected to it.

Like a gear change, he won't warranty the axles either.

But doesn't care about the 2" lift or 35" tires.
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Old 04-25-2013, 06:11 PM   #4
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You can have warranty issues for any reason, so be careful. Chrysler can claim your lift put strain on components and caused a failure, for example. It will be your job at that point to take them to court and prove them wrong. Will you really do it? The large majority of people won't.

Mods done by a dealer do not make the mods Chrysler-friendly. They are still mods. Heck, even MOPAR aftermarket parts won't be Chrysler-friendly if they decide one of these parts caused a failure.

Mods done by a dealer might, however, be covered by that specific dealer and those specific parts. In the event of a major failure that requires Chrysler's involvement, that dealer won't have any pull. A mod is a mod.

Think about it...
1. You sell someone your slightly used Dell computer which is still under Dell warranty
2. You add a larger power supply to entice the deal
3. You promise the buyer you'll cover that non-Dell power supply because its your mod
4. The power supply blows up
5. You replace the power supply yourself, no problem
6. The expensive motherboard and CPU then blow up
7. Dell sees that you used an aftermarket power supply and denies the warranty work
8. The end buyer is crap out of luck.

Chrysler = Dell in the example above and, sorry, has every right to deny warranty work if related mods cause issue.
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Old 04-25-2013, 06:19 PM   #5
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Run.

Dealer will hose you re install and materials. If you're set on a lift, buy aftermarket and find local Jeepers to help you.
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Old 04-25-2013, 06:24 PM   #6
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Originally Posted by Dannylot View Post
Bump
Sorry, quick question, what is bump?
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Old 04-25-2013, 06:29 PM   #7
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a way to move your thread back to the top for an answer
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Old 04-25-2013, 06:31 PM   #8
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Originally Posted by Roshko View Post
Sorry, quick question, what is bump?
Used to bring a thread back to the top to be seen again.
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Old 04-25-2013, 06:49 PM   #9
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Thanks all I guess I'll have to wing it lol. I called service manager today he recommend a 4x4 shop which I know it good.. An said he will work with me an still fix my jeep it's a mod friendly dealer an the service department is into mods .. He said each dealer is different but he would so his best if I ever need help.. I won't hold my breathe but maybe he's for real .. Anyway I think I'll take my chances aftermarket .. The the few grand I save can always be used if they don't cover an issue! An if no issues home run for me
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Old 04-25-2013, 06:52 PM   #10
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Originally Posted by Dannylot View Post
Thanks all I guess I'll have to wing it lol. I called service manager today he recommend a 4x4 shop which I know it good.. An said he will work with me an still fix my jeep it's a mod friendly dealer an the service department is into mods .. He said each dealer is different but he would so his best if I ever need help.. I won't hold my breathe but maybe he's for real .. Anyway I think I'll take my chances aftermarket .. The the few grand I save can always be used if they don't cover an issue! An if no issues home run for me
Yeah don't be scared. It's a just a vehicle. I'm planning to do mods even though I expect it will affect warranty. Live a little.
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Old 04-25-2013, 06:57 PM   #11
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8K is a reasonable price depedning on what you are getting....

A teraflex 3inch elite lift, Fox pro shocks, Good Mud tires, exhaust mod, etc etc etc.....

8K is about what you would pay for all that to have it installed. Equipment alone is around 6500

That is all somewhat below sticker pricing too....
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Old 04-25-2013, 11:19 PM   #12
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Mods done by a dealer do not make the mods Chrysler-friendly. They are still mods. Heck, even MOPAR aftermarket parts won't be Chrysler-friendly if they decide one of these parts caused a failure.

Mods done by a dealer might, however, be covered by that specific dealer and those specific parts. In the event of a major failure that requires Chrysler's involvement, that dealer won't have any pull. A mod is a mod.
I install lifts & bumpers & winches & other accessories at work so I got a little info on this. Mopar performance parts & accessories do come with a warranty when installed by us. And other dealers will honor because it will be under your VIN history that we installed it. Now if it's abuse that wouldn't be covered, like landing on a boulder & bending a control arm obviously isn't warranty.

I do a lot of lifts that we put on the lot to sale or the customer buys an unmodded JK & then want it lifted. The great thing with that is that you get it thrown into your car loan payment which keeps you from having 2 payments. And we don't have problems with finance companies doing this, unless you try to add like $16k worth, cause they know the value is increased. We do Ram trucks as well & put 37s on them.

Heres a few I did recently.
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Old 04-25-2013, 11:24 PM   #13
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I install lifts & bumpers & winches & other accessories at work so I got a little info on this. Mopar performance parts & accessories do come with a warranty when installed by us.
A warranty from your dealership yes--from Chrysler, no.

From Chrysler, mopar performance parts are sold "as is." Any parts warranty is provided via the original manufacturer. Any install warranty is provided by the installer, ie, the dealer.

The same would be true for any shop install.

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And other dealers will honor because it will be under your VIN history that we installed it.
If they're so inclined and if they believe you'll reimburse them. Chrysler is under no obligation to do so--it's strictly between the dealers.
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Old 04-25-2013, 11:43 PM   #14
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Ok, the warranty isn't from Mopar per say, but it has a warranty from the vendor that supplies the kits to Mopar. We honor that warranty & handle getting it repaired, as long as it's not abuse or neglect. It has to be an actual defect that broke & wasn't caused from climbing waterfalls & dropping off 5ft ledges. And I do think IIRC, that most Mopar Lift Kits come with a limited lifetime warranty to the original owner.

And if you regear your axles, we obviously can warranty an axle shaft or bearing breaking under your powertrain warranty. But installing a lift kit will not void an engine failure warranty claim.
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Old 04-25-2013, 11:59 PM   #15
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Ok, the warranty isn't from Mopar per say, but it has a warranty from the vendor that supplies the kits to Mopar.
Right. So if TeraFlex made the kit for mopar, then TeraFlex provides the part warranty. Of course, the same would be true if you just bought the same kit directly from TeraFlex with the TeraFlex label on it rather than a mopar label.

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We honor that warranty & handle getting it repaired, as long as it's not abuse or neglect. It has to be an actual defect that broke & wasn't caused from climbing waterfalls & dropping off 5ft ledges.
Right again. If there's a parts warranty available via the manufacturer, the installer generally handles getting that taken care of. Warranties in general cover " defects," not "abuse."

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And I do think IIRC, that most Mopar Lift Kits come with a limited lifetime warranty to the original owner.
That would depend on the manufacturer, and, again, the warranty would be from the manufacturer--not mopar.

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And if you regear your axles, we obviously can warranty an axle shaft or bearing breaking under your powertrain warranty.
I'm pretty sure you meant "can't" here?

If so, that would be accurate.

The warranty manual that comes with the jeep is clear that Chrysler/mopar doesn't cover anything that wasn't on the jeep when it came from the factory or anything damaged by something that wasn't in the jeep when it came from the factory.

If you regear (whether a dealer does the regear or not), Chrysler is not obligated to warranty the gears themselves, their installation, or anything they damage.

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Originally Posted by crawlin_archer View Post
But installing a lift kit will not void an engine failure warranty claim.
Correct. This is so because a lift kit doesn't affect your engine, and, therefore, there is no basis for Chrysler to deny warranty coverage on an engine issue merely because you installed a lift kit.
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Old 04-26-2013, 12:05 AM   #16
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If there's a parts warranty available via the manufacturer, the installer generally handles getting that taken care of. Warranties in general cover " defects," not "abuse."
Unless you go with RockKrawler, they told me to beat the snot out of it and send them anything that breaks.
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Old 04-26-2013, 12:17 AM   #17
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Unless you go with RockKrawler, they told me to beat the snot out of it and send them anything that breaks.
I've heard that.

They're basically saying that their parts are *meant* to be abused--ie, if it breaks, even during abuse, it was "defective" and so they'll cover it.

Pretty cool if you ask me. I believe BDS offers a similar warranty.
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Old 04-26-2013, 12:24 AM   #18
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Here is what I was looking for from the Mopar site.
" Lift Kits work with all vehicle systems, including the Electronic Stability Control, and are covered by a Limited Lifetime Warranty. The Lift Kit warrantor is the Lift Kit manufacturer, not Mopar, Chyrsler Group LLC, or the dealership selling the product. "
And like I said, we will handle getting it warrantied as long as it's a defect & other dealers should as well. Like I mentioned before, it will be under your vehicle service report that is found when doing a VIn Inquiry search thru our database.
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Old 04-26-2013, 12:31 AM   #19
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Here is what I was looking for from the Mopar site.
" Lift Kits work with all vehicle systems, including the Electronic Stability Control, and are covered by a Limited Lifetime Warranty. The Lift Kit warrantor is the Lift Kit manufacturer, not Mopar, Chyrsler Group LLC, or the dealership selling the product. "
And like I said, we will handle getting it warrantied as long as it's a defect & other dealers should as well. Like I mentioned before, it will be under your vehicle service report that is found when doing a VIn Inquiry search thru our database.
You can say "it should"all you want but this is not allways the case. People in the past have had issues at certain dealerships.
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Old 04-26-2013, 06:50 AM   #20
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Originally Posted by crawlin_archer View Post
Here is what I was looking for from the Mopar site.
" Lift Kits work with all vehicle systems, including the Electronic Stability Control, and are covered by a Limited Lifetime Warranty. The Lift Kit warrantor is the Lift Kit manufacturer, not Mopar, Chyrsler Group LLC, or the dealership selling the product. "
And like I said, we will handle getting it warrantied as long as it's a defect & other dealers should as well. Like I mentioned before, it will be under your vehicle service report that is found when doing a VIn Inquiry search thru our database.
Right.

Is that different than what I said earlier?

The parts are warrantied through the manufacturer, not Chrysler and not the dealer. The install is warrantied (if at all) through the installer (in your case, the dealer).

If you have a part problem, the installer may (but is not required to) provide the courtesy of calling the manufacturer and handling the claim.

All of these same things would be true with any lift kit installed by anybody.

The vin thing isn't really relevant. Another dealer has no obligation to provide warranty work on your lift. And indeed, he won't be reimbursed for it by anyone but your dealership, so I'd expect he'd want to sort that out first.

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