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Old 08-11-2013, 08:24 PM   #1
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question about extended warranty

Hello fellow jeepers! I recently bought 2013 JKUS and dealer offered me extended warranty (mopar vehicle protection) for $2000. I think I overpaid for it and I was looking at many threads about extended warranty. But some people say it's needed some people say it's not good. Has anyone really used it during first 3 years?? I mean my car is new but I know things can go wrong and there might be few defects but there is manufacturer warranty.. so.. I'm thinking of cancelling it... What do you guys think?? thx for your time!!

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Old 08-11-2013, 08:36 PM   #2
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Which plan did you purchase?

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Old 08-11-2013, 08:57 PM   #3
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Which plan did you purchase?
max care ..
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Old 08-11-2013, 09:43 PM   #4
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I bought it for my wife's new van. I can fix most mechanical thing but with new vehicles there are so many sensors and electrical stuff to me the money is well worth the price of mind
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Old 08-12-2013, 12:23 AM   #5
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I recently bought 2013 JKUS and dealer offered me extended warranty (mopar vehicle protection) for $2000.
You bought the Maximum Care LIFETIME warranty for $2,000 from your dealer? If that's the case you got a pretty decent deal. One forum member on here sells them for $1,850 but many dealers seem to offer these for over $3,000 at closing.
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Old 08-12-2013, 12:43 AM   #6
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Which plan did you purchase?
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Originally Posted by RoadiJeff View Post
You bought the Maximum Care LIFETIME warranty for $2,000 from your dealer? If that's the case you got a pretty decent deal. One forum member on here sells them for $1,850 but many dealers seem to offer these for over $3,000 at closing.
No, only 3 years. So I feel like I really over paid for it. Is life time warranty basically same but as long as you own the vehicle?
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Old 08-12-2013, 02:13 AM   #7
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I paid $3000 for a Lifetime warranty on a used 2011 JK as long as I am the owner.
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Old 08-12-2013, 04:31 AM   #8
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WOW, extended warranties, carry on.................
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Old 08-12-2013, 11:40 AM   #9
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No, only 3 years. So I feel like I really over paid for it. Is life time warranty basically same but as long as you own the vehicle?
Pretty much. They say if a covered repair exceeds the value of your vehicle they will just give you the Blue Book value of it instead of repairing it. I guess that's for someone who might keep their Jeep for 20+ years and otherwise get a new transmission or engine every 10 years.

There are different types of warranties (Maximum Care, Added Care, Added Care Plus, Powertrain Care Plus). The Maximum Care offers the most complete coverage.

From there you can decide how long you want the coverage to last and how much of a deductible ($0, $50, $100) you want. Unless you think you'll have it in the shop for a covered repair that is higher than the deductible more than 15 times during the time you'll own it the best option is the $100 ded.

You can compare the different plans here:

Compare Chrysler Extended Warranties

I just looked on the above website and you can get the Maximum Care 5-yr/60,000 mile warranty for less than $1,000. You said that you paid $2,000 for 3 years. If you want to save even more, submit your email address and wait a few days. They'll send you a discount code for even more off the price.

However, I don't think anyone can beat the deals one forum member who works at a Jeep dealer in Michigan has been offering. $1,850 for the Max Care Lifetime warranty and I'm sure even lower than that if you want fewer years.

Send a PM to member Noble for more info.
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Old 08-12-2013, 12:18 PM   #10
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Extended warranties are one of the factories largest profit centers.
I would only purchase them, if I had bought a item, that has a ongoing known product failure. Example: I own a GE Profile Refrigerator, that fails every year once or twice. It is a piece of junk. Therefore, I keep a extended warranty on it, because it makes sense to do so.
I have never purchased a extended warranty on any new vehicle that I have ever owned, which totals about fifteen (15), because you will have a good feel for your Wranglers quality and failure rate, before the factory warranty runs out.
If you have a Lemon, then purchase it.
There are some who will say, well I like to spend all of that money for piece of mind, so I don't have to worry about a failure. If you fall into that type of thinking, then purchase maybe one or two extended plans, that way you will have double insurance for a good nights sleep!
I prefer to keep my money in the bank and it has always paid off for me.
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Old 08-12-2013, 01:44 PM   #11
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The Chrysler extended warranties offer a whole lot more than just covering repairs. They also include Roadside Assistance (towing, flat tire change, lockout service, rental car, battery jump start out-of-gas fuel delivery, trip interruption protection).

It is also transferable, meaning a higher dollar resale value when it's time to sell it.

An extended warranty might not be for everyone but I sure wouldn't want to pay over $1,800 for a new UConnect with nav if it broke after 5 years.

I prefer to pay a little upfront for peace of mind and keep my money in the bank later.
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Old 08-12-2013, 01:55 PM   #12
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Extended warranties are one of the factories largest profit centers.
After I "bought" my Jeep, the next stop in the process was to talk to the warranty people to finalize the deal. I turned down all of the warranties and opted to roll with only the factory warranty. A couple days later, the manager for the dealership called me with a deal he wanted to talk to me about. I went back and he asked me to reconsider not buying a warranty. I held firm that I did not want one, until he pulled out the big guns. He got me a lower interest rate which in turn meant a lower payoff and lower monthly payments, IF I would buy a plan. We talked a bit and I finally settled for the middle plan. I walked out of there feeling pretty good. Then I thought about it, if only I had better negotiating skills, I probably could have chewed off more of the final asking price to begin with. I'm a car salesman's perfect customer. My negotiating Jedi skills are weak.
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Old 08-13-2013, 08:59 PM   #13
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Its amazing how people talk down extending warranty on a car is a waste of money. You ask the same people if they would buy the new Jeep for $1500.00 less if you sell it to them without a warranty new and they say NO!
But to offer them a LIFETIME MAXCARE for $2000.00 and its the biggest ripoff.
I must be missing something
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Old 08-13-2013, 10:52 PM   #14
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I wouldn't say it is the biggest ripoff. But the odds of not having a covered repair are squarely in manufacturers favor. Chrysler isn't in the business of selling warranties if they are going to lose money doing it. I know people have had repairs that were covered by the warranty and good for them. It sucks that their original part failed, but good that they were able to have it replaced with a Chrysler certified re-manufactured part.

It goes back to the old saying "if they are offering an extended warranty, then you don't need it."
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Old 08-13-2013, 11:04 PM   #15
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I think part of it has to do with how long someone plans on keeping their vehicle. We usually buy new and keep it for 10 years. It will be nice to know that during that time I will never have to pay more than my $100 deductible for a repair, excluding normal wear and tear components.

I will be contacting Noble before the end of the year about the lifetime Max Care warranty.
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Old 08-17-2013, 05:25 PM   #16
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Noble, i sent you a PM.
Thanks
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Old 08-22-2013, 01:20 PM   #17
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Noble,
I am trying to pm you about purchasing an extended warranty but your inbox is full. If you see this, can you pm me? Or does anyone know an email for Mike?
Thanks for your help.
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Old 08-22-2013, 01:33 PM   #18
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Extended warranties are one of the factories largest profit centers.
I would only purchase them, if I had bought a item, that has a ongoing known product failure. Example: I own a GE Profile Refrigerator, that fails every year once or twice. It is a piece of junk. Therefore, I keep a extended warranty on it, because it makes sense to do so.
I have never purchased a extended warranty on any new vehicle that I have ever owned, which totals about fifteen (15), because you will have a good feel for your Wranglers quality and failure rate, before the factory warranty runs out.
If you have a Lemon, then purchase it.
There are some who will say, well I like to spend all of that money for piece of mind, so I don't have to worry about a failure. If you fall into that type of thinking, then purchase maybe one or two extended plans, that way you will have double insurance for a good nights sleep!
I prefer to keep my money in the bank and it has always paid off for me.
Hey, this is Chrysler we're talking about!

They lost their collective shirts on the warranty on my 2009 Patriot. 2 new transmissions, wheel bearings packed, not to mentioned the episodes of roadside assistance, towing, and cost 4+ weeks of rental coverage. If that didn't exceed the $1800 I paid for the warranty, I don't know what would.

I like keeping money in my bank, too, not the mechanic's.

For those who don't know, the roadside assistance and rental car coverage only lasts up to 100,000 miles, but all other aspects of MaxCare lifetime remain intact.

Don't ask me how I know.
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Old 08-22-2013, 02:01 PM   #19
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Hey guys, I can vouch for Noble. I purchased the Max Lifetime warranty from him about a month ago and was completely satisfied with the entire process......emailed back and forth a couple of times, then gave him a call to iron out a couple last questions and purchased for way less than the other .com's and most dealerships are charging. The guy was a straight-up professional and you could tell this was no fly-by-night operation. It was on moparownerconnect.com the next day and I sleep a little better knowing that I'm likely covered in case my Jeep takes a big dump on me somewhere in the 10-15 years I will likely have it. My last purchase was a new F-150 back in 2000 (and I still have it to haul crap around in), so I know I'll have the JKUR for a while.
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Old 08-22-2013, 03:03 PM   #20
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With all the computers and sensors in the JKs, it makes sense to buy a lifetime warranty if you plan on keeping the Jeep for many years (will keep mine for 20+ years).

One computer failure will pay for the warranty.

Of course you can get a Lifetime warranty for around $1800 if you work on the dealer at time of sale.
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Old 08-22-2013, 03:31 PM   #21
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I wouldn't say it is the biggest ripoff. But the odds of not having a covered repair are squarely in manufacturers favor. Chrysler isn't in the business of selling warranties if they are going to lose money doing it. I know people have had repairs that were covered by the warranty and good for them. It sucks that their original part failed, but good that they were able to have it replaced with a Chrysler certified re-manufactured part.

It goes back to the old saying "if they are offering an extended warranty, then you don't need it."
I'm sure Chrysler has calculated the odds and that they make plenty on their extended warranties. For we consumers, it's simply a form of insurance, and any insurance is essentially a bet against oneself. I also suspect that Wranglers, when purchased new, are purchased by more well-heeled buyers who, in all likelihood, will sell or trade the vehicle within a given period of time. The Maximum Lifetime warranty is not transferable. So Chrysler is basically betting that I will sell or trade it before racking up 200K miles and needing a lot of expensive repair-work.

Having said all of that, I decided to buy the MaxLifetime warranty for my '13JKUR. I am going to try an "experiment" of sorts, would like to drive the hell out of this one and put 200-250K miles on it in the next decade. I plan to tow stuff, do some offroad, and put a lot of highway miles on it too. I decided that the $2100 I paid for the warranty was a reasonable insurance policy. Hey, if I change my mind and decide to sell or trade it in five years, I'll be out some $, but that's not the current plan. I think we need to assess how we plan to use a vehicle, and for how long, and then decide. That's what I did.
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Old 08-29-2013, 09:35 AM   #22
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With all the computers and sensors in the JKs, it makes sense to buy a lifetime warranty if you plan on keeping the Jeep for many years (will keep mine for 20+ years).

One computer failure will pay for the warranty.

Of course you can get a Lifetime warranty for around $1800 if you work on the dealer at time of sale.
I agree completely. If you are planning on keeping your Jeep beyond the factory warranty, the Mopar Protection Plan (MaxCare, as opposed to the PowerTrain Care Plus or Added Care Plus) is probably the best way to go.

As a first-time Jeep buyer, I chose not to purchase an extended warranty at time of sale, simply because I didn't have any experience with Jeep dependability (outside of reading/research) or the need for service repair and I didn't want to be charged interest on an extended warranty via car payment. To date, I haven't had any repairs done on the Jeep...just maintenance items. However, I decided to take Mopar's offer through their extended warranty program (before I hit 12 mo./12k miles) Mopar Protection Plan (MaxCare) extending my factory bumper-to-bumper warranty to 5yrs./60k miles. At the end of the 3yr./36k mile factory warranty, I begin an additional 2yrs./24k mile bumper-to-bumper warranty for $930 or $38 a month for two years, interest-free with a $100 deductable per repair incident. Roadside assistance, Rental Allowance, and $1000 Trip Interruption with Nationwide Service Coverage. The plan is transferable, refunded if I like (canceled at a pro-rated amount) and if, I don't use it within the two-year timeframe, my monies are refunded back to me (money-back guarantee).

It's a good "peace of mind" interest-free, potentially money-back guarantee, insurance policy, although they don't call it insurance. I would think carefully before canceling your extended coverage. Vehicles break, that's a part of life...especially if off playing in the dirt.

Thanks for letting me add to the thread...
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Old 09-24-2013, 10:30 PM   #23
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Folks,
I am trying to get in contact with Noble to purchase an extended warranty, but have not had any success. Any ideas on how I can get a hold of him?

Thank you,

LT
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Old 09-25-2013, 04:34 AM   #24
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Folks, I am trying to get in contact with Noble to purchase an extended warranty, but have not had any success. Any ideas on how I can get a hold of him? Thank you, LT
I sent you a PM with his cell phone. Bought my warranty from mike via text only - we never talked - lol. But he's good. Quotes best price first. He's at Hayes Jeep, Kalamazoo, MI
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Old 09-25-2013, 04:35 AM   #25
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Noble, I am trying to pm you about purchasing an extended warranty but your inbox is full. If you see this, can you pm me? Or does anyone know an email for Mike? Thanks for your help.
Hayes Jeep, Kalamazoo Michigan.
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Old 09-25-2013, 04:54 AM   #26
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I'd buy it if and only if the clause about paying Blue Book on the vehicle if the repair cost exceeds Blue Book was taken out. In other words a lifetime warranty no matter what the vehicle is worth. Otherwise no thanks. I have two vehicles currently that an engine or transmission would exceed the cost of Blue Book value. The vehicles are both in good shape I wouldn't want any B_S or negotiating if/when the time came for a high ticket repair. They are a cash cow that's for sure I sold a ton of them back in the day.

For those people who feel there's value in them by all means go for it, shop and get the very best price you can. I'm just stating my opinion that's all.
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Old 09-25-2013, 05:28 AM   #27
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Noble, I am trying to pm you about purchasing an extended warranty but your inbox is full. If you see this, can you pm me? Or does anyone know an email for Mike? Thanks for your help.
Sent you his cell phone by PM
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Old 09-25-2013, 06:01 AM   #28
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I'd buy it if and only if the clause about paying Blue Book on the vehicle if the repair cost exceeds Blue Book was taken out. In other words a lifetime warranty no matter what the vehicle is worth. Otherwise no thanks. I have two vehicles currently that an engine or transmission would exceed the cost of Blue Book value. The vehicles are both in good shape I wouldn't want any B_S or negotiating if/when the time came for a high ticket repair. They are a cash cow that's for sure I sold a ton of them back in the day.

For those people who feel there's value in them by all means go for it, shop and get the very best price you can. I'm just stating my opinion that's all.
Good Point, but keep in mind, it's average retail price. And if you look at some 15 year old Jeeps and their current retail ($6400 for a 97) - it would take a pretty expensive engine to exceed that value. Yet, I do expect some repairs between now and the 15 year mark. I mean even a major AC or Tranny repair will easily exceed the cost of the warranty. So I just look at it as prepaid repairs with a cap! I normally don't buy warranties, but had a Zurich warranty on my used '08 JKR and just a ball joint replacement covered 1/2 the cost (the rest is being refunded - since I traded the '08 on a '14 JKUR. Like I said - it's just prepaid repairs.
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Old 09-25-2013, 06:19 AM   #29
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warranty

When I bought my 2013 sport S it came with the standard 3yr/36000 bumper to bumper warranty and also came with lifetime power train and free carwashes for life
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Old 09-25-2013, 09:07 AM   #30
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Good Point, but keep in mind, it's average retail price. And if you look at some 15 year old Jeeps and their current retail ($6400 for a 97) - it would take a pretty expensive engine to exceed that value. Yet, I do expect some repairs between now and the 15 year mark. I mean even a major AC or Tranny repair will easily exceed the cost of the warranty. So I just look at it as prepaid repairs with a cap! I normally don't buy warranties, but had a Zurich warranty on my used '08 JKR and just a ball joint replacement covered 1/2 the cost (the rest is being refunded - since I traded the '08 on a '14 JKUR. Like I said - it's just prepaid repairs.

I hear ya, and what you're saying makes perfect sense. Here's the rub, at least for me: I have a vehicle in my fleet that's 26+ years old and in very good condition. I keep my stuff a very long time. I can guarantee you if I needed a transmission they'd be giving me book value which is probably 1/3 of what I can sell it for. A warranty like I mentioned would be a no brainer for me. As with any kind of warranty it is insurance which you may or may not need. As long as you see value in it, that's all that really matters!

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