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Old 10-20-2011, 08:47 PM   #91
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Originally Posted by Up Hill Bill View Post
You're barking up the wrong tree here, mate. Those of us who participated in the 2012 early order struggle all know Rich, and to say he "should have done some research before buying it" shows that you don't know what you are talking about.

You're attack on Rich will not sit well with many here, including me.
Thanks Bill! Ms. JKristie is obviously outside of her AO here. Thanks to everyone else here too for the positive words. I will say only this: When you custom order a vehicle and wait months and months for it, you don't easily send it back. I needed to purchase a new vehicle and couldn't wait several more months for another one to come in (with possibly more defects). Also, the major issues (i.e. the transmission noise) didn't surface until she had about a thousand or so miles on her. I'm a lot of things, but I'm not a dumbass. If I heard a significant noise like that I would have refused delivery.

I take great solice in knowing that there are people like Ms. JKristie out there, who don't mind buying garbage products, dine at bad restaurants because, "The steak at O'Doyle's is always bad; just get used to it", and generally settle for the short end of the stick. I love Jeeps. I love off-roading them. I just wish they were built with the quality that Fiat/Chrysler purport (and now charge for). I'm not here to bash, I'm here to share knowledge which is what a forum is for. I would feel bad for other people who don't adopt the 'I'll just settle with some crap and tell myself I love it because it's a coping mechanism that I likely adopt in multiple facets of my life" theory and bought a new Jeep expecting a fair quality-to-dollar value. I want them to know that there may some significant issues awaiting them after a few thousand honeymoon miles. It appears that few dozen other Wrangler Forum members agree, as they've shared a similar opinions and stories on this very post. Keep on wheelin'.

-Rich

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Old 10-21-2011, 08:53 AM   #92
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Your funny!

You know nothing about me, but assume I eat at bad resturants. Mrs. Kristie is my wife, and even she doesn't complain about the scratch on her tow hooks or the scratches on her skid plates from actually wheeling her Jeep.

Smells like serious vinager in here. Man up Mr. Drag Racer. 2012 crowd is weak. I am now offically ashamed to own 2 JK's. I guess I need to go trade them in on a TJ or something.

Have fun web wheeling!

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Old 10-21-2011, 09:40 AM   #93
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Originally Posted by Jared1956 View Post
If you've never taken the top and doors off.....you've only experienced a third of the fun that is Jeeping :-)

Get some friends over the next 80+ degree day, take the top and doors off, even if it's just for the day I promise it is worth it, and cruise around for just three or four hours and watch all of your stress and cares melt away ;-)
yeah, those 80+ days is when i roll up the windows and turn on the air conditioner. if i want wind in my hair, ill ride my motorcycle. wait, we have a helmet law. the jeep is a great vehicle and fun to drive even with the hard top on and windows rolled up. summer time in d.c. sucks with about 200% humidity...well, not really but it remains high throughout the spring and summer.
just saying....you don't have to take em off to love your jeep. i couldn't stand 1/3 more fun....

jmho

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Old 10-21-2011, 09:47 AM   #94
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Originally Posted by Rich331MX View Post
This post was intended to alert prospective Wrangler buyers about the reality of Chrysler's quality and the potential problems they may encounter with their new Wrangler. You know, the ones that the flashy new commercials forget to mention.
If a single post by a buyer who failed to properly inspect his vehicle for pre-delivery damage is supposed to be indicative of a manufacturers quality, then I can say with certainty you can name any car, by any manufacturer, and I'll find similar examples.

Most people don't have any problems with their new Wranglers, and they don't go out of their way to post about it.

Also, do you own any other late model Jeeps (or Chrysler's for that matter)? You seem very comfortable extending your criticism not only to all Jeep vehicles, but all Chrysler's as well.

I've had 20,000 flawless miles on a 2011 Grand Cherokee (which seems to be the norm from what I've been reading). My previous 2009 Mercedes CLS550 went to the dealer 4 times before 5,000 miles, so, based on your logic, all Mercedes vehicles suffer from terrible quality control.

This isn't a personal attack, I just fail to see your logic in condeming Chrysler.
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Old 10-21-2011, 10:01 AM   #95
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Lighten up Francis! He noted issues he had on his post which is what this forum is about. He wasn't seeking perfection but didn't expect pot smoking flunkies to get poor quality by the inspection and QC processes.

Seems with the limited posts you have this might be a case of TROLL activity.

Good luck Rich with getting your JK up to snuff!
He didn't just "note" his problems, he implied that this is typical of Jeep quality and implicitly advised people not to buy any model Jeep or Chrysler based on his experience with one vehicle.

His experience is far from typical.
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Old 10-21-2011, 10:04 AM   #96
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If you bought the extended warranty, it doesn't cover anything.
That's just not true. My experience with the Chrysler factory service contract has been fantastic.
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Old 10-21-2011, 06:27 PM   #97
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Ha! Scratching up the underside of my 2012 when I'm out wheeling it is all good (which I've already done on several occasions); point being, I like it when I mess the truck up, not when it's comes pre-botched from people who didn't care enough to do it right the first time. I've owned a few Chrysler products (from 2007-on) and if they up their quality standards, would buy several more. You can't say a lot of people don't have problems with their Wranglers, that's false. So many roofs have leaked on 2007-2012 Wranglers, Jeep created a step-by-step guide for techs to try and fix them. It's funny when you read it, because all of the places people complain about leaks (e.g. center of dash), are already known and outlined by Chrysler. Here's an idea Sergio, instead of going back and patching up shoddy design/construction, just FIX THE PROBLEM. Have a look at this guide to see what I'm talking about... http://www.jeep-club.net/graphics/ma..._Leaks_All.pdf
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Old 10-21-2011, 08:52 PM   #98
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You're funny!

You know nothing about me, but assume I eat at bad resturants. Mrs. Kristie is my wife, and even she doesn't complain about the scratch on her tow hooks or the scratches on her skid plates from actually wheeling her Jeep.

Smells like serious vinager in here. Man up Mr. Drag Racer. 2012 crowd is weak. I am now offically ashamed to own 2 JK's. I guess I need to go trade them in on a TJ or something.

Have fun web wheeling!
Lol... While I find this funny, most people dont frequent the dark side forums like we do. I think you need to keep the bashing on the right side of the fence. This is Wrangler forum not .... Well, you know.


BTW... FIFY
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Old 11-01-2011, 03:12 AM   #99
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Originally Posted by TXJKU-Rubi
That is tough news. I'm sorry you had to get all those issues.

Although, I have to agree with a lot of the others on here. I've had my '12 JKU for close to 1000 miles (and the hard top has come off almost every weekend on Friday) and I've had absolutely no problems. Love every second riding in it. Regarding hard top removal, I installed a pulley in my garage, replaced the torx with hand tightened bolts and it literally takes me less than 10 minutes to remove the top, leave the top stored in the hoist and take off.

Good luck resolving this and don't let those morons get away with this garbage!
Where did you get the hand tightened bolts? Got '12 JKU rubi Friday. Top and doors came off Sunday!!! love it. I need those. need a hoist too. What'd you get.
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Old 11-01-2011, 07:04 AM   #100
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He didn't just "note" his problems, he implied that this is typical of Jeep quality and implicitly advised people not to buy any model Jeep or Chrysler based on his experience with one vehicle.

His experience is far from typical.
I disagree. He noted his issues and commented on his perception of the quality. There are a number of comments in this thread indicating he should have inspected it... Let me be clear that NO ONE can inspect in quality, it must be built in. This example product clearly missed the build and inspect parts which is a quality statement for Chrysler and its entire network of quality checks from the assembly linel through the dealer prep. In my opinion, this is NOT acceptable regardless of how many good or bad products roll of the line staffed by UAW protected flunkies that smoke pot and drink on their breaks and amazingly still have a job. Chrysler/Jeep needs to make it right and more importantly prevent it from happening by addressing the root cause issues so that even UAW flunkies can't screw it up.
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Old 11-02-2011, 08:02 AM   #101
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Lol... While I find this funny, most people dont frequent the dark side forums like we do. I think you need to keep the bashing on the right side of the fence. This is Wrangler forum not .... Well, you know.


BTW... FIFY

I know. I am going back to the dark side for good. I can't take it. I have holes in my tounge from biting too hard.

And thanks for the fix! Grandmar and speeling not my specialty.
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Old 11-02-2011, 08:32 AM   #102
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Cu in Oz, nice re-curve!

I picked up my 2012 JKU Sahara a month ago. I purchased the dual top. I have had the hard top on and off twice. My wife and my 14 year old daughter and my 12 year old son were my helpers with the hard top. No issues, no leaks. I also have put the soft top up and down too often based on a rainy Sep/Oct in the NE. I haven't found any issues to date. It is a daily commuter, but I have had the chance to take it out in the recent snow, and on some farm trails. Performed great and was easy to get into and out of 4WD. I used to drive a Volvo C-70 convertible, very happy to have the one and only 4 door convertible in the US
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Old 11-02-2011, 08:33 AM   #103
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Bloomberg News.

Chrysler Group LLC said Tuesday its October U.S. sales rose 27 percent on strong demand for its new Chrysler 200 midsize sedan and the Jeep Compass.

October Auto Sales: Chrysler - BusinessWeek
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Old 11-02-2011, 08:56 AM   #104
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I LOVE my Wrangler, yet I won't take the top or the doors off because it's a lot of work, and I don't want it stolen. Besides, my lifestyle, how I live and work, makes it very difficult to get the top off (I'm a single woman and have no place to put it).
There's nothing better than a woman driving a Jeep topless.
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Old 11-03-2011, 06:16 AM   #105
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There's nothing better than a woman driving a Jeep topless.
Amen! How about driving a naked Jeep!
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Old 11-03-2011, 08:18 AM   #106
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Having the attitude that " it's a Jeep get used to it" is precisely the problem with Chrysler. Quality will never get better if it isn't demanded by the very people that buy the product. I own two JKURs one 2011 and a 2012. The 12 is awesome, the 11 not so much. The hardtop on the 12 had to be replaced because of flaws in the paint. Was fortunate to see it at delivery and the dealership wrote in the contract I had the right to pick from any Jeep on the lot for the replacement top, problem solved. As for the 11, great until 334 miles and the engine developed a nasty noise. We are at 8600 miles, a new short block, and various other issues not as serious as the engine. The engine was replaced right before the 5000 mile mark and had no problems until the 8600 mile mark. The 11 is currently at the dealership with an engine noise again, they have had it for the last ten days. I contacted Chrysler and requested them to repurchase the 11. It is now in the hands of the Customer Resource Center. Lemon Laws exist for a reason because sometimes life gives us lemons, doesn't always mean I have to make lemonade!! I paid for a product that shouldn't sit at a dealership for over a month when I have only owned it for seven. Any idiot that posts that a 35,000 dollar vehicle will be expected to have problems and we owners should except it is part of the problem! Rich, sorry to hear about your Jeep. Force the issue so the product we love gets better!
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Old 11-03-2011, 08:30 AM   #107
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I love my Jeep, have always loved Jeeps, but to say that Chrysler or any of the big automobile manufacturers won't sell a product that has flaws is crazy. I have a 2002 Dodge 2500 with the Cummins Diesel, fuel delivery system was flawed, and even after this was identified, they didn't change anything for 2 more years. I didn't do my research that time, never again. I like knowing about problems people are having, like to be able to better make informed decisions. Just because the OP had issues, isn't a necessarily indicative of a broader issue, but it is nice to know, ammo for google. I just keep in mind that thousands have bought the 2012 Wrangler and are nothing but happy, I also know that not everyone has the intelligence to be a member of this forum to post about their positive experience. We all know the unhappy person is going to voice their displeasure much more than the person happy with their Jeep.
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Old 11-03-2011, 08:54 AM   #108
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Any idiot that posts that a 35,000 dollar vehicle will be expected to have problems and we owners should except it is part of the problem!
You are right! I am an idiot.

I am going to go buff the scratches from using my jeep out of my bad paint job. You guys have fun!
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Old 11-10-2011, 01:28 AM   #109
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I know. I am going back to the dark side for good. I can't take it. I have holes in my tounge from biting too hard.

And thanks for the fix! Grandmar and speeling not my specialty.

Lol, I know what ya mean. I just find them funny most days though. One day they will find the dark side and will either embrace it or come crying back here telling them all how mean we are over there.

And its not mine either. But I had to do it out of simple habit.

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Old 11-10-2011, 05:43 AM   #110
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Originally Posted by Rich331MX
Well, it's time to share all that I've learned with the crew here on WF. I ordered my Wrangler way back the first week the order banks opened and got exactly what I wanted...or so I thought. Lets get right to the point: with 2300 miles on the clock, here are the problems.

* Roof leaked onto center console and into stereo

* Rolled off semi with chunks under the paint (aka junk in the paint) on
several spots; makes paint sharp and pointy (added security?)

* Over-spray on fenders

* Loud bearing sounds come from auto tranny when cold (between
1200-1400 rpm) sounds as if something internally is loose.

* Recovery hooks scratched-up from factory.

* Driver door barely closes (needs to be man-handled)

* Windshield/door gasket installed incorrectly at factory (misformed, sticks
out of the door jamb)

* Rear head-rest on passenger side won't fold down

* Vibrating noise comes from dash.

* Underbody pre-rusted (thanks, no charge)

Let me say that I understand there are going to be 'Jeep things' (this is my 2nd Jeep), such as grinding noises when you shift into 4L and greater wind noise, etc. There are also things that you can't let pass by, after shelling out over $31,000. If I had just laid out $3000 for an old beater, no problem, but not a Jeep with 2 miles on it. The best part is that Jeep/Fiat has a slogan printed on the top of the build sheet that says something like, "Our goal is to deliver the highest quality vehicles in the world". I completed the Jeep survey and gave my email and phone (several weeks ago); no reply as they stated. The other awesome part is that all the problems, were already on multiple choice boxes; thanks for knowing about all these problems, but refusing to fix them. After waiting forever for my Jeep to get through VASC and all the other supposed quality control checks along the build, it still came off the line with all these problems. My girlfriend's Compass was flawless, why skimp on the icon?
This sounds like a lemon to me!! Take this list to your dealer. Yikes!! Was this the first produced on a new assembly line?? Paint on the fenders?? Makes you wonder what went on here...?
A survey won't take care of your issues. Drive to your dealer and get in front of them and give them your list of issues. Don't you have your sales reps business card?? Set up an appointment so you both can examine it and work it out.
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Old 11-10-2011, 05:46 AM   #111
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Originally Posted by Rich331MX
Well, it's time to share all that I've learned with the crew here on WF. I ordered my Wrangler way back the first week the order banks opened and got exactly what I wanted...or so I thought. Lets get right to the point: with 2300 miles on the clock, here are the problems.

* Roof leaked onto center console and into stereo

* Rolled off semi with chunks under the paint (aka junk in the paint) on
several spots; makes paint sharp and pointy (added security?)

* Over-spray on fenders

* Loud bearing sounds come from auto tranny when cold (between
1200-1400 rpm) sounds as if something internally is loose.

* Recovery hooks scratched-up from factory.

* Driver door barely closes (needs to be man-handled)

* Windshield/door gasket installed incorrectly at factory (misformed, sticks
out of the door jamb)

* Rear head-rest on passenger side won't fold down

* Vibrating noise comes from dash.

* Underbody pre-rusted (thanks, no charge)

Let me say that I understand there are going to be 'Jeep things' (this is my 2nd Jeep), such as grinding noises when you shift into 4L and greater wind noise, etc. There are also things that you can't let pass by, after shelling out over $31,000. If I had just laid out $3000 for an old beater, no problem, but not a Jeep with 2 miles on it. The best part is that Jeep/Fiat has a slogan printed on the top of the build sheet that says something like, "Our goal is to deliver the highest quality vehicles in the world". I completed the Jeep survey and gave my email and phone (several weeks ago); no reply as they stated. The other awesome part is that all the problems, were already on multiple choice boxes; thanks for knowing about all these problems, but refusing to fix them. After waiting forever for my Jeep to get through VASC and all the other supposed quality control checks along the build, it still came off the line with all these problems. My girlfriend's Compass was flawless, why skimp on the icon?
Ps.. Roof leaks will happen if you have the freedom roof and it's not on correctly. Follow the step by step process on putting it back on so the pressure and tension on the seals is even. Your final test is whether or not the large screws go in with ease and are lined up -- both-- not just one...
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Old 11-10-2011, 11:57 PM   #112
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I disagree. He noted his issues and commented on his perception of the quality. There are a number of comments in this thread indicating he should have inspected it... Let me be clear that NO ONE can inspect in quality, it must be built in. This example product clearly missed the build and inspect parts which is a quality statement for Chrysler and its entire network of quality checks from the assembly linel through the dealer prep. In my opinion, this is NOT acceptable regardless of how many good or bad products roll of the line staffed by UAW protected flunkies that smoke pot and drink on their breaks and amazingly still have a job. Chrysler/Jeep needs to make it right and more importantly prevent it from happening by addressing the root cause issues so that even UAW flunkies can't screw it up.
That's my point...and it only took some people 108 replies to understand and to learn a little something about themselves. Now, if Jeep ups it's quality, everyone's a winner! ALSO, I have to re-mention, the overspray was under the fender (or behind it), not on the black plastic fender itself.

Happy wheelin', I'm going to buy some POR-15 rust preventative paint to touch-up the underside, from the factory rust and the new-found stuff from putting the JK to use.
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Old 11-11-2011, 06:14 AM   #113
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FYI..... it will take some effort to shut your door if there is a good seal in the jeep. There is no where for the air to escape. Try shutting the same door with another door open or the hatch open and see what happens.
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Old 11-11-2011, 07:45 AM   #114
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You are right! I am an idiot.

I am going to go buff the scratches from using my jeep out of my bad paint job. You guys have fun!

Are you sure you want to add jkristie44 to your ignore list? Yes
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Old 12-09-2011, 02:08 PM   #115
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Are you sure you want to add jkristie44 to your ignore list? Yes
Why dont ya'll go over to JKowners.com and check it out. Its just a different environment on some of the bigger offroad websites. If the guy had a legitimate problem that needed to be fixed then he would have gotten the help he needed. He was simply complaining; a legitimate complaint? Yes, but complaining none the less.

Whether you've been on the bigger sites for 50 years or 5 days complaining will get you nothing more than a hand full of people telling you that you need to dig the sand out of your.... Well, you know. He has complaints about the vehicle but decided to keep it anyway. Now he has come to a website devoted to the vehicle and is telling us how crappy they are. Its not a very good strategy for welcome.

I see where Jkristie is coming from and he is somewhat right. He just isnt used to being censored like ya'll are here and he tells it like it is.
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Old 12-09-2011, 02:19 PM   #116
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Agreed about the whining. If you bought a Jeep not expecting any leaks or rattles, then you did ZERO research before you bought and I suggest you trade it in now for a nice solid Prius as they only get worse!
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Old 12-09-2011, 02:52 PM   #117
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That's the biggest issue....people who come out of Honda Accords and Toyota Camry's, etc. into a Jeep Wrangler are going to complain about everything. They drive bad, quality is bad, reliability is bad, fuel mileage is bad, and dealer service is bad. There is a reason the Honda Civic and Toyota Camry sell so well and are rated so highly in consumer reports, car & driver etc., it is because they are built right.

I have driven Wranglers since 1998 and have had numerous people ask me if they should buy one.....my first question EVERY time is...What are you driving now? Followed by, will you take the top and doors off? If they are driving a BMW or Honda I tell them NO!!! You will not be happy with a Jeep, or if they are the type who won't take the top AND doors off, I tell them NO!! You won't be happy with a Jeep.

They say one good day in a Jeep with the top and doors off makes up for the rest of the crap you put up with the rest of the year!!!!
I drive a 535i 2011 BMW and love my new Wrangler Sport so much in fact I keep going to the garage everyday and getting in it just to drive to work. Thing is just addictive
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Old 12-09-2011, 02:53 PM   #118
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Agreed about the whining. If you bought a Jeep not expecting any leaks or rattles, then you did ZERO research before you bought and I suggest you trade it in now for a nice solid Prius as they only get worse!
first this is an old thread and i only read the first page,
on my new jeep, i expect not have leaks or rattles or paint issues. part of owning any convertable involves dealing with and repairing seals to fix leaks down the road. and if you own the vehicle long enough, you will have to replace roof. paint issues from factory, no excuse, it should be fresh and clean, we get to go out and mess it up ourselves. rattles that develop after a while give us something to look for and fix, but we shouldn't have them from day 1.
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Old 12-09-2011, 03:38 PM   #119
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Originally Posted by Riggsie View Post
Having the attitude that " it's a Jeep get used to it" is precisely the problem with Chrysler. Quality will never get better if it isn't demanded by the very people that buy the product. I own two JKURs one 2011 and a 2012. The 12 is awesome, the 11 not so much. The hardtop on the 12 had to be replaced because of flaws in the paint. Was fortunate to see it at delivery and the dealership wrote in the contract I had the right to pick from any Jeep on the lot for the replacement top, problem solved. As for the 11, great until 334 miles and the engine developed a nasty noise. We are at 8600 miles, a new short block, and various other issues not as serious as the engine. The engine was replaced right before the 5000 mile mark and had no problems until the 8600 mile mark. The 11 is currently at the dealership with an engine noise again, they have had it for the last ten days. I contacted Chrysler and requested them to repurchase the 11. It is now in the hands of the Customer Resource Center. Lemon Laws exist for a reason because sometimes life gives us lemons, doesn't always mean I have to make lemonade!! I paid for a product that shouldn't sit at a dealership for over a month when I have only owned it for seven. Any idiot that posts that a 35,000 dollar vehicle will be expected to have problems and we owners should except it is part of the problem! Rich, sorry to hear about your Jeep. Force the issue so the product we love gets better!
Thank God for the words and wisdom of this post!

Folks, we are all JEEP family here! 99.9% of you are having NO quality problems with your Jeep, and we are thankful for that!

But, please do not be negative or bash the 0.1% of us that are having problems with our 2012's!

Yes, some are better at conveying their problems than others, but bear with us!

Me, if no reply from the Chrysler Resolution Group by this coming Wednesday, I will be securing a Lawyer for a Lemon Law case. (electronic failure of the engine). All tries to fix have failed!

However, an extensive Internet Search, has revealed NO other info showing any other 2012 JKU with such a failure It seems I have the one (1) out of many Thousands!
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Old 12-09-2011, 03:46 PM   #120
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Quote:
Originally Posted by willee51 View Post
Thank God for the words and wisdom of this post!

Folks, we are all JEEP family here! 99.9% of you are having NO quality problems with your Jeep, and we are thankful for that!

But, please do not be negative or bash the 0.1% of us that are having problems with our 2012's!

Yes, some are better at conveying their problems than others, but bear with us!

Me, if no reply from the Chrysler Resolution Group by this coming Wednesday, I will be securing a Lawyer for a Lemon Law case. (electronic failure of the engine). All tries to fix have failed!

However, an extensive Internet Search, has revealed NO other info showing any other 2012 JKU with such a failure It seems I have the one (1) out of many Thousands!
Just curious does the Lemon law require you have an attorney? I would not be happy if I had to hire a laywer on top of everything else you have been through

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