THIS SERVICE BULLETIN IS ALSO BEING RELEASED AS RAPID RESPONSE
TRANSMITTAL (RRT) 11-070. ALL APPLICABLE SOLD AND UN-SOLD RRT VIN's
HAVE BEEN LOADED. TO VERIFY THAT THIS RRT SERVICE ACTION IS
APPLICABLE TO THE VEHICLE, USE VIP OR PERFORM A VIN SEARCH IN
TECHCONNECT. ALL REPAIRS ARE REIMBURSABLE WITHIN THE PROVISIONS OF
SUBJECT: Flash: Steering Wheel Mounted Audio, EVIC Switches Function Intermittently Or Not At All
OVERVIEW: This bulletin involves flash reprogramming the Instrument Cluster with new software.
MODELS: 2011 (JK) Wrangler
NOTE: This bulletin applies to JK vehicles built prior to June 6, 2011 (MDH 0606XX).
SYMPTOM/CONDITION: All of the following symptom/Conditions must be exhibited:
· The steering wheel mounted audio and/or EVIC switches may function intermittently
or not at all.
· The steering wheel mounted cruise control switches function properly.
· Steering wheel mounted audio and/or EVIC switch functionality may be restored by
honking the horn or by disconnecting and then restoring power to the steering wheel
· DTC U1109 may, or may not, be stored in the cluster