edit: i guess we both were workin on a reply at the same time, the above video uses an dball like i recommended
I own ski's car audio and have done 100's of manual vehicles, chrysler/jeep products are touchy when it comes to bypassing the transponder so ask your local car audio shop if they sell the dball piece by Directed elec.
you wil then have a clone of the key when it comes time to remote start.
i normally use pkumux by directed but when your prob comes up it's dball or any other one that clones the key not adds another key.
also they may have forgotten to hook up the ground while running wire then the jeep does'nt see a key.
if you want to send me an email firstname.lastname@example.org
it is not the remote starter....i can put a ten year old unit on your car and it will be fine so dealer is wrong bout the starter....it's the bypass