I once shipped a #1/5 sports lithograph through UPS....was profesionally packaged.....showed up obliterated, completely destroyed. UPS customer service manager looked it up in the system and acknowledged that one of their drivers destroyed my package....backed up over it in a loading truck. They denied my claim because it wasnt packaged by a UPS employee....and even though I paid for their insurance and had all documentation, I was out $1150. Fedex was little better, they acknowledged losing a testing kit I used for computer power supplies, along with a $250 power supply....again had all the documentation, and they admitted they lost the stuff at their sort facility, but refused to replace or pay for the system as it wasnt purchased by me retail, and therefore they couldnt establish a value....out almost $1500 from that one.
Insurance is basically worthless with shipping companies.