Originally Posted by David M
That's odd! Just two days ago, I received another "Come Back to SiriusXM! Pay only $25 for 6 months." email offer for Sirius Select, with free activation.
If you do sign up, just be sure to explain to them that you don't want the automatic renewal, otherwise it renews again, but at the original high price. That is unless, you call and cancel prior to the six months being up.
Originally Posted by laollis
I've had Sirius since 2004 and I swear the same horrible woman is the only one who ever answers the phone. Customer service really sucks and so does her broken English. Only 1 time did I get to talk with a guy but he had to ask her about subscriptions. UGH! It's always a nightmare when calling there, but after 35 to 45 minutes, the 6 month deal for $26.00 gets done.
I had a horrible experience with them after my wife's expiration ran out. They were calling me several times a day, multiple days a week, all hours even as late as 3AM EST. Finally after screaming at a few people they put me up to someone who "took care of it". After insisting I had been through it before, she gave me her personal extension and told me to call her right away if they called again. I bet it wasn't 4 hours later they called again at 11PM EST! I called and left her a message and she called me back the next day and advised that she "opted me out" and I shouldn't be called. I told her to remove my number completely and she said that can't be done. I said sure it can, if you can't delete it completely just put YOUR number there instead and she laughed but I think she realized that may be the only way to get the calls to stop. I don't know what she ended up doing but the calls finally quit.
Now when I buy a car I make it clear that if they give my number to ANYONE there will be hell to pay. Actually, I usually look up the dealership number and make them put that into their paperwork. The looks I get when I tell them their own number is priceless though.
As for the renewal 6/$25, they still won't give it to me no matter what I try. Shrug....