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Skinny Pedal Products

13K views 68 replies 20 participants last post by  Iven13Jeep 
#1 ·
Anyone else having a problem with this company? I ordered 2 sets of the door hangers from this company, received a conformation for the order email stating another would be sent when items were shipped and 2 plus weeks later not a word. Just wondering if anyone else has ordered from them and have or have not had their order sent.
 
#2 ·
They are incredibly slow and will not communicate with you. But, the items are top notch and worth the wait. My door hangers took 7 weeks to arrive. My dad's set took 6 weeks. I emailed and called multiple times to no avail. But they just showed up eventually.

I was ready for that experience though from all the reading I did on them.

I think you're fine though. You'll receive your hangers eventually. The guy running that business is doing himself a huge disservice with slow shipping and zero communication. I bet he loses a lot of sales that way.



 
#9 ·
I ordered the door hanger last summer. After 4 weeks without any contact, I started to think I got ripped off. I called several times, and sent several emails and never got a response.
Then one day, they showed up in the mail. Took 6-7 weeks for delivery.
I think the door hangers are great, they work perfectly.
But the company has terrible customer service.
 
#10 ·
If anyone is looking into getting these, they are this weekends Deal of the Day. $39.99 + shipping. Just thought I'd let everyone know. Ordered mine, let's see how long they take to come in.
 
#16 ·
I ordered mine on 3/9, received an email 3/14 saying my order is processing, nothing since.
 
#20 ·
Thank you for your order! Due to the high demand of the Amp Mount and the Door Hangers we have run out before another batch could be built. We are in the process of building another batch. The materials are all here and being built as I type this. I do understand that waiting sucks, we are a small company with very few employees. I am expecting the amp mounts to ship by april 12th and the door hangers to ship, hopefully, the following week. If any of you would like to cancel your order let me know and I will refund you.

I got this via email today. Who says this guy sucks at communicating? Atleast I know how much longer I have to wait. Being in the dark is a scary scary place.
 
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