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Old 06-30-2013, 10:37 AM   #1
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soft top warranty

Are soft top windows covered under the 3-36 warranty. Zipper ripped today on my 12JK rear window....

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Old 06-30-2013, 11:50 AM   #2
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Yup.


Just remember the warranty covers *defects,* not damage from misuse or abuse.

As long as the rip was caused by poor factory stitching or something similar (rather than, say, your improper installation and yanking on the windows in frustration), then it's covered.

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Old 05-06-2015, 09:50 AM   #3
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How do they determine if it is defective or misuse? Mine is not even a year old and not my first jeep.
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Old 05-06-2015, 10:00 AM   #4
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Less than a year old I would think they would just warranty to make you happy. Unless they are just destroyed and look abused.
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Old 05-06-2015, 10:45 AM   #5
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The insertion pin came loose on my rear window (the side attached to the top, not the window itself) I wonder if they'd cover that?

If I pull the zipper down too far on the drivers side, it will come out and I have to mess with it. It also makes it a pain when I take out the rear window and have to put it back in again.
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Old 05-06-2015, 10:59 AM   #6
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Quote:
Originally Posted by tsyj View Post
The insertion pin came loose on my rear window (the side attached to the top, not the window itself) I wonder if they'd cover that?

If I pull the zipper down too far on the drivers side, it will come out and I have to mess with it. It also makes it a pain when I take out the rear window and have to put it back in again.
If I'm understanding what part came off, you could probably jerry rig it so it's not such a pain in the , if they won't fix it under warranty for you...

Get a set of upholstery sewing needles at Walmart and some fishing line. Sew around the last two/three teeth of the zipper (about as high as the metal pin on the other half of the window) over and over again, moving up and down the space to make a nice, thick row of stitching that mimics what the pin would be, if it were still there.

You may have to redo it every once in a while, but it should stop the zipper from constantly coming off the track. And a MUCH cheaper solution than replacing the top!
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Old 05-06-2015, 02:41 PM   #7
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Quote:
Originally Posted by StarBrite View Post
If I'm understanding what part came off, you could probably jerry rig it so it's not such a pain in the , if they won't fix it under warranty for you...

Get a set of upholstery sewing needles at Walmart and some fishing line. Sew around the last two/three teeth of the zipper (about as high as the metal pin on the other half of the window) over and over again, moving up and down the space to make a nice, thick row of stitching that mimics what the pin would be, if it were still there.

You may have to redo it every once in a while, but it should stop the zipper from constantly coming off the track. And a MUCH cheaper solution than replacing the top!
Here's a pic. I can't really re-attach it in any way or else it would prevent the zipper from coming all the way off when I want to remove the window.



I just have to make sure that I don't pull the zipper down all the way (as seen in the pic) and it is a PITA when I am putting the window back in trying to line up that floppy piece of metal to get the teeth to mesh.

I think I might have Jeep look at it and see what they say. It came apart last time I removed my window...was pulling the passenger side zipper up, over, and down, and when I unhooked the window, the insertion pin was still in the zipper.
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Old 05-06-2015, 06:39 PM   #8
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Originally Posted by tsyj View Post
Here's a pic. I can't really re-attach it in any way or else it would prevent the zipper from coming all the way off when I want to remove the window.



I just have to make sure that I don't pull the zipper down all the way (as seen in the pic) and it is a PITA when I am putting the window back in trying to line up that floppy piece of metal to get the teeth to mesh.

I think I might have Jeep look at it and see what they say. It came apart last time I removed my window...was pulling the passenger side zipper up, over, and down, and when I unhooked the window, the insertion pin was still in the zipper.
If they don't take care of it for you and you want to try to fix it yourself, feel free to send me a PM and we can try to see what we can figure out without clogging up a thread.

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