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Old 04-29-2012, 09:00 PM   #1
Join Date: Feb 2012
Posts: 38
Question Steering wheel noise (help me diagnose)

I'm trying to figure out what the heck happened to my steering wheel. 2012 Rubicon 2dr with 2200 miles.

The video makes it sound a tad louder than it is in person, but it is pretty irritating when driving. I'm having a difficult time figuring out where exactly the noise is coming from.
I figured I'd post up here to see if anyone knows before I start tearing apart my steering column. Is this the dreaded clock spring?

JK Steering Wheel clicking - YouTube

Thanks for your help!

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Old 04-29-2012, 11:04 PM   #2
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Sounds like a rocking chair/ratchet. If the noise is diffidently coming from the steering wheel. The only thing I can think of is the clock spring. But, if you baby is still under warranty. Just bring it in to them to take care of it.

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Old 04-29-2012, 11:39 PM   #3
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x2 on taking it to the dealer. It should be obvious to them that there's a problem.
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Old 04-30-2012, 06:42 AM   #4
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wow. thats a new one. you bet. with 2200 miles thats chryslers problem. WARRANTY. take it in.
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Old 04-30-2012, 06:59 AM   #5
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Deff take it back to the dealer and if they tell you " It's normal " let us know !!!!!
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Old 04-30-2012, 06:54 PM   #6
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Alright the dealer disassembled the plastic bits around the column. They suspect it is a bearing assembly on the steering column that is going bad. So they will replace the entire steering column when the parts come in.

Thanks for listening everyone!
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Old 01-17-2013, 03:03 PM   #7
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This just happened to my wife's 2012 two door arctic. Thing only has 4000 miles on it. Dealer is replacing steering column saturday. It only took the service tech about three minutes to diagnose and know what part to order. He said the issue is related to a steering column that wasn't installed correctly on the assembly line, slightly crooked column install causes premature failure of the internals. He's seen this exact issue in new wranglers and cherokees. I guess the issue surfaces rather quick if you have the problem. Apparently it's only an hour fix too. We'll see about that this weekend when I take her in. If anyone is interested I'll be posting the service receipt afterwards so you can see what part was ordered and installed to fix the issue.
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Old 02-01-2013, 03:49 PM   #8
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Here's my invoice. It took them exactly two hours, plus the car wash to replace the steering column. The clicking is gone. Looks like the part number is 55351275AK

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Old 02-01-2013, 09:09 PM   #9
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