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Old 06-14-2011, 04:08 PM   #31
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In the back of the owner's manual is the 800 number to Chrysler Service.

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Old 06-14-2011, 05:44 PM   #32
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Don't pay $100 to have it fixed. I just ordered 10 of the little buggers for $0.18 each! They should not charge you to repair it if it is under warranty, as someone said, it is a jeep! From reading the posts it does not sound like a difficult thing to repair/replace yourself. If you were close to me I would just give you one!

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Old 06-14-2011, 05:54 PM   #33
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If you had a shovel and 26 hours you could've gotten out lol
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Old 06-14-2011, 05:58 PM   #34
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Oh damn, where were you? I'm in North Jersey and was bored as hell Sunday! This would have been the perfect excuse to go do something... I must have refreshed the main page and Jersey local section 20 times Sunday night, too, and never saw this.

If you get yourself stuck again, make sure to post in the local section as well; you are more likely to get bites from your area.

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Old 06-14-2011, 06:26 PM   #35
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Would of, could of, should of
I thought about the shovel approach, but still would have needed another vehicle and or person at my disposal to accomplish that. Things that overrode that were it looked like rain, the police could have become involved as this is NJ and the the land was in a grey area of private vs. state, and I needed the Jeep out of there because I need it to get to work so I can continue to pay for it.
Being new here I also need to get more familiar with the forum and not bypass the other forum areas. I do have the NJJC meeting on the 22nd on my schedule. I'm excited to meet up with some fellow Jeepers.
So I will try and fight the $100 on principle and get on the horn with corporate tomorrow. I do just want to try and walk that line of keeping in the dealers good graces by not being a jerk, but also being firm in that I strongly feel this is warranty work.
Cheers!
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Old 06-14-2011, 06:51 PM   #36
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I do just want to try and walk that line of keeping in the dealers good graces by not being a jerk, but also being firm in that I strongly feel this is warranty work.
Cheers!
-Pete
remind the dealer that jeeps new commercial shows the wrangler off road and in mud. i thought wranglers were "trail rated"
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Old 06-15-2011, 06:01 AM   #37
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Would of, could of, should of
I thought about the shovel approach, but still would have needed another vehicle and or person at my disposal to accomplish that. Things that overrode that were it looked like rain, the police could have become involved as this is NJ and the the land was in a grey area of private vs. state, and I needed the Jeep out of there because I need it to get to work so I can continue to pay for it.
Being new here I also need to get more familiar with the forum and not bypass the other forum areas. I do have the NJJC meeting on the 22nd on my schedule. I'm excited to meet up with some fellow Jeepers.
So I will try and fight the $100 on principle and get on the horn with corporate tomorrow. I do just want to try and walk that line of keeping in the dealers good graces by not being a jerk, but also being firm in that I strongly feel this is warranty work.
Cheers!
-Pete
I think this a solid approach....as long as they don't take advantage of you in the process. Use the part number above and order a few spares. To clean the mud out from under take one of those lawn sprinklers that sprays in a circle using a ratchet type motion and put it under the jeep. Move it a few times over about 15 to 20 minutes to cover all of the undercarriage. Then all will be clean under there. Do that next time before a dealer visit after being in the mud.
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Old 06-15-2011, 06:50 AM   #38
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Shame you took into the dealer - you could have reached under and moved the lever by hand back into 2wd, then just got the part and fitted yourself!

I do know how you feel about stuck in the mud though, did that on the weekend! Fortunately though the vehicle in front had just winched himself through, so he pulled me through, then I pulled the guy behind through and the last guy winched himself (just cause he wanted to fire up his winch!)

This is me stuck driving into the mud puddle... (note recovery strap already fitted hehe)

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Old 06-15-2011, 07:34 AM   #39
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Ooh god. $400.
But else can you do other than learn.
That could have been $400 towards your jeep
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Old 06-15-2011, 07:47 AM   #40
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All part of the learning experience. Got to get your feet wet somehow.
I had no idea it was coming. Really thought I was just driving around a small loop I'd done before that had 2 or 3 inches of mud at most. Figured anything worse would be obvious and I would just avoid it or turn back.
So now I know just how much terrain can change with rain and how deceiving looks can be.
I'm also told that the spot I was in is one of the worst spots around, all the guys there referred to it as the pits.
I was in behind the Animal Shelter near exit 53 on 287 for anyone who knows the area.
And yup, $400 plus likely the $100 I shouldn't pay would likely have put a winch on for me.
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Old 06-16-2011, 04:43 PM   #41
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So picked the Jeep up and score right now is dealer 130, me zero.
I did at least get the computer set for the 16" to 17" tire upgrade and they only charged me 30 for that.
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Old 06-16-2011, 05:30 PM   #42
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dealer won't honor warranty b/c you broke it off-roading?
so much for "trail-rated". I'd claim false advertisement. (not knocking the JK; I've seen them go thru nasty stuff; just knocking the logic that if broke off-roading it's not covered by warranty for a vehicle Jeep claims is for off-roading)

that's not the first time I've heard dodge/chrysler dealers pull this crap. it's not like the dealership doesn't get re-imbursed by corporate for warranty work. you'd think they'd make up all kinds of crap to fix under warranty just so they get the guaranteed income. I've actually had to argue this with Dodge dealers before.
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Old 06-16-2011, 05:58 PM   #43
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You know, the thought occurred to me that the dealer could be claiming the repair to Chrysler as a warranty AND charging the customer for the repair. It probably wouldn't be the first time that a dealer went crooked. I would open a case with Chrysler if I were the OP. If anything, just to clarify what is what and let them know that you will post all over the forums about what they did in a situation that should be covered by warranty.

ppzi,

What were the exact parts listed on your $100.00 invoice that had to do with this transfer case linkage coming apart?
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Old 06-16-2011, 06:41 PM   #44
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No parts listed. I'll upload the invoice when I'm on the computer. Just $120 will not switch out of 4wdl, $30 adjust computer for tire size, and a $10 charge for taxes or the enviro impact or such.
I was pleasant and polite and left it that I would call Crystler and they could call the dealer. That was the managers suggestion.
So outside of that, how do I get rid of all this mud? It is caked everywhere in every cranny and nook. It fills the entire area above the skid plates and along every surface under the jeep. And that's after three car washes where I did my best to hold the pressure hose under the jeep.
It's all good, I just got a big eye opener on what the weekends for the rest of my life hold.
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Old 06-16-2011, 06:47 PM   #45
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Looks Like better tires would have helped too. Sorry to hear about your troubles.
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Old 06-16-2011, 08:12 PM   #46
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Better tires? They are completely round in the 2D sense of things. What could make them better? You are not suggesting octagons or some other silly polygon are you?
Chipped and banged out about a wheelbarrow of mud tonight from underneath. May try the lawn sprinkler suggestion.
Front is also shaking over 50mph so looks like this may have brought on the need for an alignment.
Next time, just rocks and no mud.
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Old 06-16-2011, 10:53 PM   #47
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Front shaking is probably mud in the rims throwing them out of balence. Happens with snow too sometimes.

Round is good. Maybe a bit more agressive is what I am suggesting.
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Old 06-16-2011, 11:01 PM   #48
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I think in the fine print somewhere it says mall rated only.. please disregard the trail rated badge as it's only a cosmetic feature

As to tires, A good MT would have really helped you out there, especially if you got a trac lock rear on that JK to help push you along.
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Old 06-17-2011, 01:13 AM   #49
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check out Slick Offroad wash for getting mud off. I use it all the time on my dirtbike, which is always covered in mud.

Slick Offroad Wash® | Motorcycle, ATV, UTV, Truck, Car, and Boat Cleaner -Home

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