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Old 06-13-2010, 12:45 PM   #1
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Think carefully before installing a lift

Chrysler is flagging the Vins of lifted JK's and denying warranty claims:

ATTENTION - Chrysler WILL VOID Your Warranty if You Lift Your Jeep

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Old 06-13-2010, 02:02 PM   #2
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Thats because they now sell Mopar lift kits. If you do get the Mopar lift you will still be covered. Anything else and you might run into a problem. Mopar lifts are $$$$ too

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Old 06-13-2010, 04:50 PM   #3
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^ not according to that story. the stealership is supposed to flag your jeep no matter if its a mopar lift or not. terrible policy if you ask me but i bet it saves them major $ in denying warranties.
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Old 06-13-2010, 06:44 PM   #4
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Sounds to me like the OP of that link did something to piss off the guys at the dealer.

Sends a letter in bashing the dealer & didn't think they'd get a chance to review the complaint.


Many, many Wranglers are modified & have no problems with legitimate warranty work.

Start trashing your dealer online like that guy did & I wouldn't be surprised if they gave you a hard time getting work done on a stocker!
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Old 06-13-2010, 06:52 PM   #5
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I agree, it is up to the dealership to make the call.. if you are being an ass (not saying you were) then I'm sure they would make it a pain for you to get the work done. All I know for sure is that the Mopar kits do not void anything out.. aftermarket 3rd party can be a hassle if have that and anything 4inch or more is going to be more of a prob. Or at least that is the way it was told by me from a service manager.
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Old 06-13-2010, 07:44 PM   #6
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Negative. You are not protected by having a Mopar kit or even by purchasing a Jeep with the kit installed by the dealer. Read carefully. The Chrysler representative said that it was their policy to flag the vin of any modified vehicle.
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Old 06-13-2010, 08:35 PM   #7
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Negative. You are not protected by having a Mopar kit or even by purchasing a Jeep with the kit installed by the dealer. Read carefully. The Chrysler representative said that it was their policy to flag the vin of any modified vehicle.
Tom, Thank you for the heads up. I have read through your writeup and it is really unbelievable what you went through with them and you kept your cool!?

Any purchaser of a new Jeep had better start asking questions on how Chrysler's warranty is going to work and get an answer before they sign on the dotted line.

I'm sorry you had to go through all the misery but thanks for sharing. I am NOW aware and forewarned. I did purchase the additional warranty up to 100K I believe and should pull it out and look at it. However I have done nothing to it lift-wise but did build a front bumper and added a winch.

Good luck to you in your endeavor.
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Old 06-13-2010, 08:59 PM   #8
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just another reason i don't buy new stuff.

they won't warranty my yj's either, jerks

that thread in that link is unreal though. the people you have to talk to now days to try to solve problems are unbelievable. its sick.
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Old 06-13-2010, 10:06 PM   #9
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That is not me. I'm just passing information along. I have participated in that thread and discovered some interesting information. In our warranty booklet it states that Chrysler will "restrict" the warranty of any vehicle where they suspect abuse or neglect. It doesn't say anything about restricting a warranty because of modifications, but it seems that they are doing just that.
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Old 06-13-2010, 10:49 PM   #10
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That is why I am again installing some Rubicon 18/18/58 springs on my 2 door. Raises me about 1" on all 4 corners and keeps me stock oem setup officially. No aftermarket parts.
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Old 06-13-2010, 11:33 PM   #11
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As someone who's been called in two state courts (NC, NY) as an expert witness on the Magnuson Moss Act (1979), if ANYONE has problems with this, please call me and I'll be GLAD to help you tear down any dealership, brick by brick, that voids a warranty based on modifications with no solid foundation.
Otherwise, good luck Mark W.
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Old 06-14-2010, 07:07 AM   #12
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in the past i have had very simular problems with dodge voiding warrenties on thier vehicles. after much fighting with dealers and chrysler i found that they can only void part of your warrenty. like if you get a lift and have a suspension problem they are not required to fix it and can void your suspension warrenty.

they do however have to be able to prove that the aftermarket part is in fact the cause of the failure. a lawyer could easily be involved in something like this.
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Old 06-14-2010, 08:18 AM   #13
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in the past i have had very simular problems with dodge voiding warrenties on thier vehicles. after much fighting with dealers and chrysler i found that they can only void part of your warrenty. like if you get a lift and have a suspension problem they are not required to fix it and can void your suspension warrenty.

they do however have to be able to prove that the aftermarket part is in fact the cause of the failure. a lawyer could easily be involved in something like this.
Of course a lawyer could be involved, however it is rarely worth the time and expense.
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Old 06-14-2010, 02:03 PM   #14
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Of course a lawyer could be involved, however it is rarely worth the time and expense.
very true. it all depends on the amount of damage that needs to be repaired i guess.

making phone calls and sending leters directly to chrysler is a huge pain as well but also helps alot of times. this jeep will however be the last chysler vehicle i ever buy. chysler no longer cares about there customers or if they make shitty vehicles. it is showing more and more each day. its sad when you pay alot for a vehicle and have to worry about these kind of problems.
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Old 06-14-2010, 07:23 PM   #15
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Sounds to me like the OP of that link did something to piss off the guys at the dealer.

Sends a letter in bashing the dealer & didn't think they'd get a chance to review the complaint.


Many, many Wranglers are modified & have no problems with legitimate warranty work.

Start trashing your dealer online like that guy did & I wouldn't be surprised if they gave you a hard time getting work done on a stocker!
Actually from what I read, he did an over the phone survey, that was suppose to be confidential, and gave the dealer a bad review. The survey info was sent to the dealer with his personal info and then they flagged his Jeep as modified. It had not previously been flagged, even though that dealer installed the lift.
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Old 06-15-2010, 09:53 AM   #16
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Actually from what I read, he did an over the phone survey, that was suppose to be confidential, and gave the dealer a bad review. The survey info was sent to the dealer with his personal info and then they flagged his Jeep as modified. It had not previously been flagged, even though that dealer installed the lift.
i also did an over the phone survey. i gave my dealer a terrible review for all the problems i went thru and the next day i recieved a call from the dealer trying to fix the problems. they said they got my info from chrysler along with a complaint report on alot of things. i ended up dealing with alot more BS but i ended up getting the jeep fixed after a few months and many trips to the dealer aswell as a free oil change.

i wonder how confidential these surveys really are
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Old 06-15-2010, 10:03 AM   #17
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As someone who's been called in two state courts (NC, NY) as an expert witness on the Magnuson Moss Act (1979), if ANYONE has problems with this, please call me and I'll be GLAD to help you tear down any dealership, brick by brick, that voids a warranty based on modifications with no solid foundation.
Otherwise, good luck Mark W.
hmmm,not bad Mark. you got some real moxy there.
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Old 06-15-2010, 01:57 PM   #18
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Hah- I try. I'd run my own shops for years at that point, and had gone to court several times on these things, and never lost. I studied that law, and had to testify several times on behalf of my shop/clients. Expert witness mostly just means that I understand both the mechanics of OEM parts, and aftermarket parts- Mark W.
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Old 06-15-2010, 02:23 PM   #19
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Now, uh, Ms. Vito, being an expert on general automotive knowledge, can you tell me... what would the correct ignition timing be on a 1955 Bel Air Chevrolet, with a 327 cubic-inch engine and a four-barrel carburetor?
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Old 06-15-2010, 03:29 PM   #20
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^ "not a valid question the bel air didnt come with the 327 with a 4 barrel carb untill 57..." lol i love that movie. actually i think im gonna watch it now. lol
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Old 06-15-2010, 03:56 PM   #21
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I'm going to go against the grain here and agree with Chrysler on this one (albeit not the rude attitudes).

Jeeps are engineered for the tire and wheel set-up installed at the factory. Jeep suspension and drivetrain geometry is engineered for the components installed at the factory. Putting over sized and heavier tires on our Jeeps can and will strain the drive train. Period. Altering the geometry of the driveline and suspension via lift kits will and does do damage to the componentry.

As a part owner of Chrysler (via Obama's bailout & subsequent socialization of the corporation), I think it's not out of the question for Chrysler to ask us to keep our Jeeps stock until they are past warranty..... at which point we can jack 'em up, put nitrous kits, disconnect sway bars, throw on 37" rubber, and whatever other goofiness we deem "fun".

Full disclosure: when we bought our Jeep, the sales guy warned us about warranty hassles if we lifted it - back in the mid 90's.
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Old 06-15-2010, 03:59 PM   #22
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Well actually the 327 cu, chevy didn't come out for production untill 1962-my second corvette and I had a Black BelAir '63 (327)Impala, the corvette came with two Carter 4bbls

Good ol days

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Old 06-15-2010, 04:10 PM   #23
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I'm going to go against the grain here and agree with Chrysler on this one (albeit not the rude attitudes).

Jeeps are engineered for the tire and wheel set-up installed at the factory. Jeep suspension and drivetrain geometry is engineered for the components installed at the factory. Putting over sized and heavier tires on our Jeeps can and will strain the drive train. Period. Altering the geometry of the driveline and suspension via lift kits will and does do damage to the componentry.

As a part owner of Chrysler (via Obama's bailout & subsequent socialization of the corporation), I think it's not out of the question for Chrysler to ask us to keep our Jeeps stock until they are past warranty..... at which point we can jack 'em up, put nitrous kits, disconnect sway bars, throw on 37" rubber, and whatever other goofiness we deem "fun".

Full disclosure: when we bought our Jeep, the sales guy warned us about warranty hassles if we lifted it - back in the mid 90's.
By law only those components directly affected by the modification can be denied warranty. Chrysler put a restriction on his powertrain warranty based on a lift. A lift should have no effect on the exhaust manifold as was the case. In fact he was eventually refunded the amount spent on the manifold. I can understand waiting until the warranty expires to put a lift on, but what about those of us with lifetime powertrain warranties?

Read your warranty booklet. They can restrict your warranty based on evidence of abuse or neglect. There is also wording in regard to modifcations. They have gone above and beyond and put the two together without telling owners about it.
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Old 06-15-2010, 09:26 PM   #24
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^ The problem is there is a lot of gray area, mostly created by ignorance. A LOT (you'd be amazed) of times that I've had to go to court (just counted- 27 and counting! YIKES! Hoping my JK isn't going to ever add to that list for LTPT ) were clearly false cases- open and shut, as they say. Like this one.
As long as you keep up with basic maintenance, and keep your rig in decent shape, it's hard for the dealer to make a solid case against you. A decent public defendant and a competent mechanic should be all you need- I charge $500 per day in court, and I haven't yet charged more than a grand Mark W.
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Old 07-06-2010, 04:52 PM   #25
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^ "not a valid question the bel air didnt come with the 327 with a 4 barrel carb untill 57..." lol i love that movie. actually i think im gonna watch it now. lol
Mona Lisa Vito: It's a bull**** question.
D.A. Jim Trotter: Does that mean that you can't answer it?
Mona Lisa Vito: It's a bull**** question, it's impossible to answer.
D.A. Jim Trotter: Impossible because you don't know the answer!
Mona Lisa Vito: Nobody could answer that question!
D.A. Jim Trotter: Your Honor, I move to disqualify Ms. Vito as a expert witness!
Judge Chamberlain Haller: Can you answer the question?
Mona Lisa Vito: No, it is a trick question!
Judge Chamberlain Haller: Why is it a trick question?
Vinny Gambini: [to Bill] Watch this.
Mona Lisa Vito: 'Cause Chevy didn't make a 327 in '55, the 327 didn't come out till '62. And it wasn't offered in the Bel Air with a four-barrel carb till '64. However, in 1964, the correct ignition timing would be four degrees before top-dead-center.
D.A. Jim Trotter: Well... um... she's acceptable, Your Honor.


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Old 07-06-2010, 06:09 PM   #26
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as someone who's been called in two state courts (nc, ny) as an expert witness on the magnuson moss act (1979), if anyone has problems with this, please call me and i'll be glad to help you tear down any dealership, brick by brick, that voids a warranty based on modifications with no solid foundation.
Otherwise, good luck mark w.
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Old 07-06-2010, 06:15 PM   #27
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I bought the extended 7 year warranty when we bought our Rubi a week ago and I specifically asked about this. I was told as long as a certified dealer does the lift it wont affect my warranty.
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Old 07-06-2010, 07:13 PM   #28
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New to the site and the Jeep. I just bought a 2010 Wrangler and the dealer had a brand new 2010 sport with at least a 6" lift on it with 35s. Why would they be selling a lifted Wrangler if this was a Standard Chrysler procedure to void the warranty for having a lift added? This talk about voiding warranties is making me rethink my plans.
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Old 07-06-2010, 07:47 PM   #29
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Read more carefully- it is ILLEGAL for them to do that, NOT standard procedure. Next up, 6" is HUGE for 35's- get you some 37's! Mark W.
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Old 07-06-2010, 07:56 PM   #30
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Let me clarify, I did not buy the lifted jeep. I bought a stock one. I was thinking of going with a 2.5" lift and 33's. Nothing radical at all.

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