Come on guys...why do you have to be so harsh on us sales guys
Most are not that bad. Yes, we get put in a bad mood at times. But each customer is a new chance. At my dealership we use the "Ups" system. So each person goes in order as they arrive. There are 24 salespeople at my dealership. So when somebody pulls in and just wants to look. Yes you have to to try to sell them. Or your name goes back to the bottom and you may wait another 4 hours for the next customer.
One salesperson had somebody pull up from Va. And they said "Hey, I just want to drive a '12 Wrangler, I have one ordered. But my dealer doesn't have any in stock for me to drive. I seen online that you had over 20 of them". He didn't show up at that guys job and say "Hey, I am having a house built, but not from your company. But I am going to walk around your site while you work and cut a board here and there. And maybe get you frustrated".
That is what your salesperson goes through. They don't get paid by the hour. I have sold the Wranglers since they had square headlights. So I am not a JERK. I have been in all of the positions. Sales, F&I and Management. If you treat the guy that acts stupid like cr*p. He will make money off of you. A) because he doesn't know better and...B) Because he knew at the greeting that you were going to muscle him. He played dumb. And smiled when you pulled off the lot in your new Jeep.
It is a shame that Dealers have lost the good guys. But the economy really hurt our careers. I have people that say "I know your games, I use to sell cars". Well they must of not been to good because we still are going strong and making alot of money. Yes, I work with failed burger flippers. But they don't survive winter and we pick up orphaned customers. So treat them nice. And they will do their best and try to answer questions. Trust in today's economy we make more friends with customers than money.