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Old 08-23-2011, 08:08 PM   #31
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My dealer told me that the auto jk get the 3.73 without needing the tow package (although I will be adding this at the dealer not from the factory) but the manual you need to upgrade from 3.23 to the 3.73. This makes me wonder if the dealer is feeding me a line. hmmm

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Old 08-23-2011, 08:14 PM   #32
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Originally Posted by 37Olivestreetbrews View Post
My dealer told me that the auto jk get the 3.73 without needing the tow package (although I will be adding this at the dealer not from the factory) but the manual you need to upgrade from 3.23 to the 3.73. This makes me wonder if the dealer is feeding me a line. hmmm
The dealer is feeding you a line.

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Old 08-23-2011, 08:51 PM   #33
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Originally Posted by 37Olivestreetbrews View Post
My dealer told me that the auto jk get the 3.73 without needing the tow package (although I will be adding this at the dealer not from the factory) but the manual you need to upgrade from 3.23 to the 3.73. This makes me wonder if the dealer is feeding me a line. hmmm
Yeah, he's feeding you a line. Instead, he should have admitted he didn't know. He has dozens of vehicle models to try to keep up with, and most just can't/won't bother.

If you want your Wrangler to be right for you, you HAVE to know more than the salesman/dealer! And, your in the right place to learn what you will need to know. Tell them exactly what you want them to order, option names and order codes and all, and make sure they do it correctly!
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Old 08-23-2011, 09:04 PM   #34
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Yeah, he's feeding you a line. Instead, he should have admitted he didn't know. He has dozens of vehicle models to try to keep up with, and most just can't/won't bother.

If you want your Wrangler to be right for you, you HAVE to know more than the salesman/dealer! And, your in the right place to learn what you will need to know. Tell them exactly what you want them to order, option names and order codes and all, and make sure they do it correctly!
I'll say a big Amen to that. I ordered my 2012 Sahara in Tan ( now discontinued) back in July. It just got delivered today and I drove it for a while...but I'm not accepting it cuz it was built with the 3.21 axel even though we ordered it with Auto and Tow group which used to mean that one got the 3.73...but not anymore. Once discovered, while in D status, we tried w/o success to change to 3.73.. It drove great and I was tempted...but let it be for someone else. I'll wait for the re-order placed last week.
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Old 08-23-2011, 09:18 PM   #35
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So that chart is odd- why is the JK Auto the ONLY one where 3.73 is NOT INCLUDED in the tow package listed?
Because the JK is the only one that gets the 3.73 with the auto trans.

Quote:
Originally Posted by 37Olivestreetbrews View Post
My dealer told me that the auto jk get the 3.73 without needing the tow package (although I will be adding this at the dealer not from the factory) but the manual you need to upgrade from 3.23 to the 3.73. This makes me wonder if the dealer is feeding me a line. hmmm
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The dealer is feeding you a line.
I disagree. I looked through every JK window sticker on my dealer's site today and every JK with an auto lists 3.73s as part of the auto package.
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Old 08-23-2011, 09:24 PM   #36
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In 2012 a JK had to be ordered spcl with a 3.73 regardless of auto or tow. That changed early in July. If the 3.73 check box was not clicked they come with 3.21. I know because I drove my original order today with a 3.21. Yes, it was fun but I have re-ordered and now have to wait another six weeks + to get my Jeep the way I want it. End of story
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Old 08-23-2011, 09:39 PM   #37
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Originally Posted by oilwell1415 View Post
Because the JK is the only one that gets the 3.73 with the auto trans.





I disagree. I looked through every JK window sticker on my dealer's site today and every JK with an auto lists 3.73s as part of the auto package.
Except for the several stickers posted here on this site and several members who have stated otherwise.

So what I can best figure out is that if you have a JK you must have selected the $0 option for 3.73 with or without auto and with our without tow group.

But I am wanting to know for sure if my JKU will have 3.73 with Max tow group (I also have trailer tow group on my POC). HOwever, the dealer did not click any 3.73 option for $0 (if it was even available)

I am going to the dealer tomorrow to see if I have a build sheet yet and have him "build" another one and see if that $0 3.73 option is there if you pick both tow packages like I did.
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Old 08-23-2011, 10:29 PM   #38
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Originally Posted by flyfish29 View Post
Except for the several stickers posted here on this site and several members who have stated otherwise.

So what I can best figure out is that if you have a JK you must have selected the $0 option for 3.73 with or without auto and with our without tow group.

But I am wanting to know for sure if my JKU will have 3.73 with Max tow group (I also have trailer tow group on my POC). HOwever, the dealer did not click any 3.73 option for $0 (if it was even available)

I am going to the dealer tomorrow to see if I have a build sheet yet and have him "build" another one and see if that $0 3.73 option is there if you pick both tow packages like I did.
I don't think you need any checkbox if you select Max Tow, it will come with 3.73s...
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Old 08-23-2011, 11:11 PM   #39
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Here is my take on the double charging issue-

When I was configuring mine with dual tops we selected Dual Top Group AEM and it required us to select MX3 Black Hart Top option too but with a $0 cost.

When I ordered it a week later it went in the same way, but a few days later when I got my VON and VIN it showed just the AEM Dual Top Group. I am unsure if the system or if the sales manager changed it.

I wonder if those who were double charged had the same thing happen where the computer system required AEM Dual Top group AND MX3 hard top option. So perhaps just like when my POC showed both tow packages (one being discounted to $20), and then when it came back with a VIN it showed both packages at full price!

Did that make sense?
Yes, thank you!
OK...that makes sense....and that may also change what I'm looking at because basically it is $870-$950 to go from a black HT to a painted HT regardless of the dual top option. That is REALLY expensive IMO. So, just from invoice pricing....$1446 for dual tops with a black HT....yet that price jumps to $2298 (invoice) for dual tops with a painted HT.....ouch.
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Old 08-24-2011, 05:55 AM   #40
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So is there a way I can tell if the jeep has a 3.73 or 3.23 without looking at the sticker? I'd like to be informed if the dealer tries to pull a fast one. It seems as though everything in the dealer's pipeline is 3.23. I'm looking for a auto 3.73 sports s.
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Old 08-24-2011, 06:06 AM   #41
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I just did a build on Jeep.com and when it came time to choose the auto transmission it made me give up the 3.21 and add the 3.73. Perhaps the dealer is correct in saying when the jeep comes with auto you automatically get the 3.73 even though the sticker has 3.21 as standard equipment because the standard way to receive the jeep is with the standard transmission. Hmmmmm
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Old 08-24-2011, 06:18 AM   #42
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Originally Posted by 37Olivestreetbrews View Post
So is there a way I can tell if the jeep has a 3.73 or 3.23 without looking at the sticker? I'd like to be informed if the dealer tries to pull a fast one. It seems as though everything in the dealer's pipeline is 3.23. I'm looking for a auto 3.73 sports s.
Quote:
Originally Posted by 37Olivestreetbrews View Post
I just did a build on Jeep.com and when it came time to choose the auto transmission it made me give up the 3.21 and add the 3.73. Perhaps the dealer is correct in saying when the jeep comes with auto you automatically get the 3.73 even though the sticker has 3.21 as standard equipment because the standard way to receive the jeep is with the standard transmission. Hmmmmm
The window sticker doesn't lie. If you have 3.73 it will be listed under options and 3.21 will be on the standard side.
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Old 08-24-2011, 06:31 AM   #43
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I think all the Saharas are given 3.73s automatically. But yeah, Chrysler screwed the pooch on this one. They should have just stayed with what they did last year with the gears and all, but I'm sure some dipshit middle manager thought he could get points with the higher-ups by putting the 3.73s as a separate package.
Not the case, played this game too. Now waiting on my reorder from another dealer. My Sahara was in D status when I contacted the dealer and told them the gears were wrong after getting my build sheet from Chrysler. 15 days later they still hadn't replied and I had contacted Chrysler customer service who said go by the build sheet and they contacted the dealer. When the sales manager finally did get back to me I was guaranteed that the Sahara was coming with 3.73 because I had not only gotten the AHT but the automatic as well. It arrived with 3.21.


Quote:
Originally Posted by 37Olivestreetbrews View Post
I just did a build on Jeep.com and when it came time to choose the auto transmission it made me give up the 3.21 and add the 3.73. Perhaps the dealer is correct in saying when the jeep comes with auto you automatically get the 3.73 even though the sticker has 3.21 as standard equipment because the standard way to receive the jeep is with the standard transmission. Hmmmmm
Was that for a 2012 MY? The build for the 2011 is different they changed the options on the ordering system that the dealers use. Get your build sheet from Chrysler if 3.73 isn't on that (or the window sticker if you have access) it does not have 3.73.
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Old 08-24-2011, 06:45 AM   #44
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The window sticker doesn't lie. If you have 3.73 it will be listed under options and 3.21 will be on the standard side.
Yep, I assume Chrysler thought many people would not want the 3.73 with tow due to the increase in torque and hp of the pentastar. So they changed the tow package AHT at least to not include 3.73 and added a $50 option for the 3.73. The total price for the 3.73 and the AHT on the 2012 is the same as the tow package on the 2011, $320. It was pretty clear on the order sheet on 7/3 for my manual sport but I think the ordering forms changed day to day at that time.
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Old 08-24-2011, 08:01 AM   #45
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Because the JK is the only one that gets the 3.73 with the auto trans.





I disagree. I looked through every JK window sticker on my dealer's site today and every JK with an auto lists 3.73s as part of the auto package.
Here's my JK auto window sticker:

http://www.jeep.com/hostc/getWindowS...GJWAG6CL114212

No 3.73s.
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Old 08-24-2011, 08:18 AM   #46
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I give, can someone tell me if the 2012 Rubicon Unlimited I am about to buy has the trailer sway control?

The sticker list "Max Tow Package - $320"

Just seems to me if you are going to call something "Max" it should have it all...
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Old 08-24-2011, 08:55 AM   #47
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I give, can someone tell me if the 2012 Rubicon Unlimited I am about to buy has the trailer sway control?

The sticker list "Max Tow Package - $320"

Just seems to me if you are going to call something "Max" it should have it all...
I seems according to some of the stickers and build sheets listed here is that the only way you would have it is if you added the regular trailer tow group as well. Check your sticker- if it is listed they you do, if not, I would assume you do not. (which is a crock and I still don't understand what we are getting to go to Max Tow.

I am trying to get a build sheet today for mine and will update later today what it shows.
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Old 08-24-2011, 09:44 AM   #48
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Not the case, played this game too. Now waiting on my reorder from another dealer. My Sahara was in D status when I contacted the dealer and told them the gears were wrong after getting my build sheet from Chrysler. 15 days later they still hadn't replied and I had contacted Chrysler customer service who said go by the build sheet and they contacted the dealer. When the sales manager finally did get back to me I was guaranteed that the Sahara was coming with 3.73 because I had not only gotten the AHT but the automatic as well. It arrived with 3.21.




Was that for a 2012 MY? The build for the 2011 is different they changed the options on the ordering system that the dealers use. Get your build sheet from Chrysler if 3.73 isn't on that (or the window sticker if you have access) it does not have 3.73.
What she said....same happened to my order...which I drove yesterday and said thanks anyway, I'll wait for the re-order to arrive.
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Old 08-24-2011, 09:54 AM   #49
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Assume nothing and demand everything you want with your dealer and get it in writing.
If you want Trailer Sway Damping, get the Trailer Tow package - it doesn't come with the Max Tow Package.
If you want 3.73, tell them you want 3.73 (Sport, Sahara only - Rubi comes with 4.10).
If you want 3.73 in Sport or Sahara, tell them to pick it...especially if you order Trailer Tow.
Max Tow is a misnomer. It isn't Max anything. It's the Trailer Tow package without Trailer Sway Damping. Getting Max Tow AND Trailer Tow is throwing money down the drain, in my opinion.
If you pay full price for Max Tow ($320) and Trailer Tow ($270) on one vehicle, then I would be demanding 2 wiring harnesses and 2 trailer hitches.
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Old 08-24-2011, 10:08 AM   #50
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What he said too This trailer tow/auto/axel debacle has been going on since early July. Dealers should know this but since you do now, you should be right there with them watching all the order process, especially when it comes to the axel selection.
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Old 08-24-2011, 06:09 PM   #51
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What he said too This trailer tow/auto/axel debacle has been going on since early July. Dealers should know this but since you do now, you should be right there with them watching all the order process, especially when it comes to the axel selection.
I agree, however Chrysler has changed the ordering process for towing 3 times now. First they showed 3.73 in AHT- so basically Chrysler showed the dealer and customer a screen which said 3.73 WAS INCLUDED in AHT- I know because I saw that screen myself and almost ordered it. However, those customers who ordered AHT didn't always get 3.73 unless they selected it separately. If it says you get something in a group package on the dealer order web site you should get it!!

Today I asked the service manager for a build sheet for my VIN'd Jeep. He said he couldn't get it until it went KZ.

So then he builds another Jeep just like mine and when he clicks on AHT trailer tow it shows a 3.73 option. It will not let him pick AHQ Max Tow at that point. So he deselected AHT trailer tow and selected AHQ Max Tow and it greyed out the 3.73 option but now allowed him to select both tow groups. So yet another change on the Chrysler ordering site- total crap- At the very least Jeep should put out a bulletin to dealers stating the mistake and stating that customers who ordered up to a date would get the 3.73- I know I would be livid if I got screwed after sitting down with the dealer seeing 3.73 in the AHT option!!!

So I get home today and got an email back from the Jeep and in fact I CAN GET A BUILD SHEET!

So mine shows 3.73 on the build sheet. But I have some questions about my build sheet- below are the details from the build sheet (obviously I took some out and colored them based on package-

1. Am I getting two soft tops here?
2. why does it say "painted" front bumper?
3. Are my side steps round ones?
When it says "Tubular side steps" are they the flatter typical factory steps I see on most?

Sales Code ****Description
*A7 Cloth Low-Back Bucket Seats
-X9 Black
AEM Dual Top Group
AHQ Max Tow Package
AHT Trailer Tow Group


BNMP Traction Control
BNSP Electronic Roll Mitigation
BNTP Trailer Sway Damping

DBAC All Automatic Transmissions
DGJ 5-Speed Auto W5A580 Transmission

DMEP 3.73 Rear Axle Ratio

GWKP Sunrider Soft Top

MBAS Painted Front Bumper
MB5S Black Rear Bumper
MFRS Black Front Frame Overlay
MFTS Body Color Grille

MRK Tubular Side Steps


MX3P Black 3-Piece Hard Top
MX4P Black Sunrider Soft Top

XFNP Class II Receiver Hitch
XFUP Trailer Tow w/4-Pin Connector Wiring


If you have your VIN you can go to Chrysler.com and go to "Contact us" Then go to "Customer Assistance" Use the last 8 of your VIN and fill out the rest of required info. Last just type in that you would like a copy of your build sheet and they will e-mail to you.

So long story short- I lucked out and got everything I wanted- at least on my build sheet it shows it!! Woo Hooo! I am one Happy Jeep Camper!!!!
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Old 08-24-2011, 06:59 PM   #52
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Boy that is a curious build sheet. I doubt you're getting two. I think it just means dual top group...but, hell, I dunno. I talked with a Chry Customer Care rep today about my jeep which I ordered Auto/AHT and it came with 3.21. I told her that this issue is still very big and that even dlrs sometimes don't know what they are ordering or getting. Imagine guys not on a forum and not having any clue about this issue. Imagine they take possession of the jeep and then find out they don't have what they ordered ! Now there's a big mess for sure and unhappy customers. At least we know and can refuse one built wrong.

Anyway, this gal seemed to really be paying attention to my dissertation and that dlrs sometimes don't know. I suspect a service/sales bulletin is on the way. I asked if she could expedite my re-order and she said she'd try...gave her the Vin...we shall see.
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Old 08-24-2011, 07:08 PM   #53
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Okay so let's say 3.21 is on the lot but I could order at 3.73. Is it worth waiting if I don't plan on towing or off roading? Help I am a newbie. Does the 3.73 matter if you are not going to tow or off road (at least not more than 10%). Just trying to figure out my options if I go to the dealer and they have one with everything I want but no 3.73 is it that big of a deal. Especially if I ask them to throw on a tow hitch with 3.21 so I could pull something home from Home Depot if I need to rent equipment or tow debris to the dump/transfer station.
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Old 08-24-2011, 07:46 PM   #54
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So it looks like they changed it once for initial orders, then changed back to including 3.73 with the auto at a later time?
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Old 08-24-2011, 09:29 PM   #55
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So it looks like they changed it once for initial orders, then changed back to including 3.73 with the auto at a later time?
I only got 3.73 because I had the AHQ Max Tow package on my JKU Sport....I would have had to select the 3.73 as an optional no cost add on even though I have an automatic!

So in summary it seems that if you want 3.73 you must do one of the following:

1.) order AHQ Max Tow
or
2.) select the check box w/ 3.73 option (automatics $0 BUT MUST STILL BE SELECTED and manual trans. you must select AND pay $50)



If anyone disagrees with the above statements, let me know so I can edit it. If we all agree this is the best way to guarantee 3.73 then I might have a mod. put this in my initial post for those who order from now on to refer to (perhaps along with that graphic which sort of shows this in detail of course.)
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Old 08-24-2011, 09:30 PM   #56
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OK, as I'm waiting on a '12 JK with the 6 sp manual and the AHT tow group package, can anyone confirm their '12 with a similar configuration came with the 3.73's? Looking at the posted gearing matrix on the first page, I'm reading manual transmissions with the "Trailer Tow" package have 3.73's included. Please confirm or deny if you have a '12 manual with the tow package.

From reading the posts, I believe the folks having this issue have autos, but it's not always specifically stated, and I'd hate to see this new vehicle I've been anticipating show up with anything less than 3.73s!
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Old 08-24-2011, 09:33 PM   #57
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Okay so let's say 3.21 is on the lot but I could order at 3.73. Is it worth waiting if I don't plan on towing or off roading? Help I am a newbie. Does the 3.73 matter if you are not going to tow or off road (at least not more than 10%). Just trying to figure out my options if I go to the dealer and they have one with everything I want but no 3.73 is it that big of a deal. Especially if I ask them to throw on a tow hitch with 3.21 so I could pull something home from Home Depot if I need to rent equipment or tow debris to the dump/transfer station.
From what I have read, it doesn't seem like this would matter to you if you never tow and don't really off road- maybe others will chime in, but I say go for it and make the dealer give you a great deal and say to them, I know this has 3.21 but this is really hard to sell- I am willing to take it off your hands for 3% below invoice with Tread Lightly membership and see what happens!! They may come back and say 2% but what the hell- worth a try. I bet the dealer is sort of pissed they got stuck with a 3.21- who knows. Good luck
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2012 Flame Red JK Unlimited S and 1 happy camper!!
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Old 08-24-2011, 09:38 PM   #58
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Originally Posted by flyfish29

From what I have read, it doesn't seem like this would matter to you if you never tow and don't really off road- maybe others will chime in, but I say go for it and make the dealer give you a great deal and say to them, I know this has 3.21 but this is really hard to sell- I am willing to take it off your hands for 3% below invoice with Tread Lightly membership and see what happens!! They may come back and say 2% but what the hell- worth a try. I bet the dealer is sort of pissed they got stuck with a 3.21- who knows. Good luck
Yeah 3.21 is all they have on their lot with auto. Thanks for your thoughts.
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Old 08-24-2011, 09:38 PM   #59
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Originally Posted by Megafriday View Post
OK, as I'm waiting on a '12 JK with the 6 sp manual and the AHT tow group package, can anyone confirm their '12 with a similar configuration came with the 3.73's? Looking at the posted gearing matrix on the first page, I'm reading manual transmissions with the "Trailer Tow" package have 3.73's included. Please confirm or deny if you have a '12 manual with the tow package.

From reading the posts, I believe the folks having this issue have autos, but it's not always specifically stated, and I'd hate to see this new vehicle I've been anticipating show up with anything less than 3.73s!
I can't confirm, but I think with manual just JK (2 door) you might actually get it. but that is according to the chart.

If you have your VIN (and you probably do if it has been a week or more since ordering- talk to your dealer) then you can go to Chrysler.com and go to "Contact us" Then go to "Customer Assistance" Use the last 8 of your VIN and fill out the rest of required info. Last just type in that you would like a copy of your build sheet and they will e-mail to you. It took me less than 24 hours to get an answer!
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2012 Flame Red JK Unlimited S and 1 happy camper!!
It's good to be back in a Jeep!!
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Old 08-24-2011, 10:12 PM   #60
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Originally Posted by Megafriday View Post
OK, as I'm waiting on a '12 JK with the 6 sp manual and the AHT tow group package, can anyone confirm their '12 with a similar configuration came with the 3.73's? Looking at the posted gearing matrix on the first page, I'm reading manual transmissions with the "Trailer Tow" package have 3.73's included. Please confirm or deny if you have a '12 manual with the tow package.

From reading the posts, I believe the folks having this issue have autos, but it's not always specifically stated, and I'd hate to see this new vehicle I've been anticipating show up with anything less than 3.73s!
Here is the window sticker for my order that they swore would have 3.73....Big surprise it's not on there!

http://www.Jeep.com/hostc/getWindowS...HJWDG4CL116007

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'12 Wrangler Unlimited Sport S Flame Red
Soft Top, 6 seed, Side Airbags, Infinity sound system, Sirus, 3.73 gears, Trailer Tow
Now my DD but a DD with no DOORS.
Finally finding time to get out and enjoy life!
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