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Old 05-28-2013, 12:19 PM   #1
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U (Don't) Connect

I have the 730 in my wife's 2010 JKU Sahara and the u connect works fine with my phone (set to priority 2) however, it doesn't seem to work with her phone (set to priority 1). It will work for a second or two of a call and then drop you. We both have iPhone 4's through Verizon.

If we are both in the Jeep, it will recognize and pair with my phone and not connect hers.

I have tried re-booting the phone, un-pairing it and then re-pairing it.

Any other ideas?

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Old 05-28-2013, 03:24 PM   #2
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I would say if it works for your phone and not for hers then its an issue with her phone.. Make sure all the settings are the same on both.. try flipping the priorities.. try removing yours all together.

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Old 05-28-2013, 03:35 PM   #3
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Have you had your software updated on the radio .there is a free update from the dealer .. I had problems with my bluetooth when i first got my .iphone4 i did the update and everthing was fixed
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Old 05-28-2013, 03:54 PM   #4
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HAHAHA! I love the title of this thread! I have the same system and it drops my call all the time, takes for ever to connect, and never understands my vocal phonebook commands, no matter how clearly I speak. I had the entire head unit replaced by dealership and it is exactly the same as before.
I think the 730N is just a big piece of Sh*t as far as bluetooth goes. Its a bummer because I love the stereo.
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Old 05-28-2013, 06:14 PM   #5
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I just bought it last week. How would I know if the software needs updated?
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Old 05-28-2013, 06:42 PM   #6
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Member xsdbs really seems to know his stuff about the uconnect with various phones. You might search for past posts by him and check out the thread posted below. I've learned a lot reading his stuff.

http://www.wranglerforum.com/f33/201...fo-186532.html
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Old 05-28-2013, 09:41 PM   #7
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If you bought it last week, it should be up to date. The latest version for 730N is 2.136. To check your version, press the menu button, then go into System Setup and then System Information and it will display the version on screen.

Unfortunately I don't have much help for you on the problem as my iPhone 5 connects flawlessly and never drops a call. I don't have my wife's phone paired to it, but I know on my old 08 with the older generation 730, I tried to pair both and my wife's phone, even though it was lower priority would take over some times. I finally deleted it and it worked fine after that. Have you tried deleting your phone and seeing if hers connects OK then?
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Old 05-29-2013, 07:35 AM   #8
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Y-Guy, thanks for the compliment. I am just seeing this thread and I'll try to give a little help even though I have limited experience with the 730N radios.
You can go into the setting menu to check the SW version of the radio, if it's not 2.136 then call the dealer that you bought it from and ask them to update the radio SW for you. (I do believe that there is also a TSB for Apple issues and this radio). If the SW is 2.136, then continue with the steps below:



As mentioned by others, I would start off with a fresh beginning.
1) I would suggest deleting both phones from the radio (Uconnect) and Uconnect from both phones.
2) Reboot both phones by pressing both the home & power buttons till the apple appears. Then release them, the phone will now reboot.
3) We know that your phone work but hers is having an issue. So I would start with her phone, start the pairing session and place her phone in priority #1.
4) Now that only her phone is paired, try it out to see if it works ok. If it does, then I'd go ahead and pair you phone up then see if the system is working correctly or not.
5) If there is still an issue, try turning the BT off on your phone (outside the vehicle with the key off) then both of you get into the vehicle and turn the key on. Does her phone connect?
6) If her phone connects correctly, then what's happening is that your phone is answering the search that Uconnect does when the key is turned on faster than her phone. What happens when the key is turned on is that Uconnect will search for the priority #1 phone, if there is no answer, then it will look for #2 and so on.

I hope that this information helps. If not, then let me know and I will try to help more. Okay.






Quote:
Originally Posted by Y-Guy View Post
Member xsdbs really seems to know his stuff about the uconnect with various phones. You might search for past posts by him and check out the thread posted below. I've learned a lot reading his stuff.

http://www.wranglerforum.com/f33/201...fo-186532.html
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Old 05-29-2013, 12:55 PM   #9
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Just checked the software and it is 2.043 so I am in need of an update. Then I will try starting fresh.

Thanks for all the help. I will update if there are any issues after the update and re-pairing.
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Old 05-29-2013, 02:12 PM   #10
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Quote:
Originally Posted by ameration View Post
Just checked the software and it is 2.043 so I am in need of an update. Then I will try starting fresh.
My 2012 740N has v.2.116 so I need it too. It will be July before I have the time to take it to the dealer. Let us know how your update goes.
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Old 05-29-2013, 02:33 PM   #11
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Had the same problem with my iPhone 5 (verizon). I took the phone to an Apple store and the apple genious guy reset the phone (software flash) and this solved my problem.
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Old 05-29-2013, 09:44 PM   #12
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Quote:
Originally Posted by tomthbomb View Post
My 2012 740N has v.2.116 so I need it too. It will be July before I have the time to take it to the dealer. Let us know how your update goes.
You can download the ISO and update it yourself if you want. There's a guy named sox on some other forums who has a place you can download it from and burn it.
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Old 05-29-2013, 09:55 PM   #13
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Quote:
Originally Posted by jwilson2598 View Post
You can download the ISO and update it yourself if you want. There's a guy named sox on some other forums who has a place you can download it from and burn it.

Can you give anymore info on this guy? All three of my local dealers want around $100 for the software update.
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Old 05-29-2013, 10:11 PM   #14
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Quote:
Originally Posted by ameration View Post

Can you give anymore info on this guy? All three of my local dealers want around $100 for the software update.
Link is in the second post of this thread:

http://www.jeepgarage.org/f155/new-s...6-a-53128.html

Once you have the ISO, burn it to a DVD, and then you put it in your radio and the prompts will guid you from there. He has the latest Gracenotes updates as well (4118) you can do also.
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Old 05-30-2013, 07:02 AM   #15
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I dropped a link in the other thread that you have on this forum.
umm, I just replied to your post without looking at the next post by jwilson. which is also the same thread that I referred to in the other thread.
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Old 05-30-2013, 03:52 PM   #16
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Does anyone know if the above update work on the RER 730N? That is the one I have. I see it is listed for RHR and a few others. I just don't want to ruin my head unit.

Thanks.
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Old 05-31-2013, 09:36 AM   #17
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Did you by chance ask Sox on the other forum? It seems that he has several updates and is knowledgeable with that line of radios.




Quote:
Originally Posted by ameration View Post
Does anyone know if the above update work on the RER 730N? That is the one I have. I see it is listed for RHR and a few others. I just don't want to ruin my head unit.

Thanks.
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Old 06-06-2013, 08:22 AM   #18
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Updated it last night using the software download from *sox* on Jeep Garage and it seems to be working well now. The most recent RER update is 2.404.

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