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Old 02-16-2012, 09:44 PM   #301
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one more video

I am sorry for all the videos but I am a little bored at the moment. So I will try and contain myself from now on to not post anymore videos.

under the hood this time

Everything sounds normal to me, EXCEPT that one loud tick on the driver's side.

So far it seems the basic cause of the failures is an oversized milled hole for a 'tappet' for #2 Cylinder in the head. Replacing the tappets isn't going to solve that, if that's your problem.

We all have a looong time left on our powertrain warranties, thankfully!

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Old 02-16-2012, 10:59 PM   #302
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Some of these videos I'm listening to sound like normal drivetrain noise. I was a little paranoid about my rubi until I started my wife's 2011 Escape right next to it, a very similar muffled ticking noise was heard that was remarkably similar to my Jeeps. I have always had engine-driven fans and very noisy engines, I'm thinking these newer engines are so nice and quiet, it's just easier to hear the underpinnings of the motor itself.
Or I'm full of it, which is a distinct possibility.

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Old 02-16-2012, 11:53 PM   #303
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video taken the week before repair





video taken today when I got it back after tappets replaced on left head

Are they kidding??!!
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Old 02-17-2012, 02:13 AM   #304
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people have narrowed down the build dates for the ticking problem to a few months.......has anyone taken into account that those are the jeeps that have finally put the 1k to 2k miles on them needed to develope the failure, and that the jeeps built after december 11 just havent hit the mileage needed to develope the failure?? hopefully this isnt the case
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Old 02-17-2012, 09:32 AM   #305
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otnewt, our engines had to have been built side by side! Yours sounds just like mine did. Head replacement is the only thing that is going to fix it....
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Old 02-17-2012, 09:47 AM   #306
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Are they kidding??!!
I concur, it sounds the same. The ticking on this video is sooooooo evident, I'm surprised the stealership would even send it back like that.
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Old 02-17-2012, 09:47 AM   #307
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Dealers charge $98.00/ hour for labor.
This is gonna cost Chrysler Warranty tons of cash.

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Old 02-17-2012, 11:08 AM   #308
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people have narrowed down the build dates for the ticking problem to a few months.......has anyone taken into account that those are the jeeps that have finally put the 1k to 2k miles on them needed to develope the failure, and that the jeeps built after december 11 just havent hit the mileage needed to develope the failure?? hopefully this isnt the case
That thought has crossed my mind - kinda hopeful that it is a limited set of defective engines vs an endemic design issue. Only Chrysler has visibility of the data set to answer, and they don't seem to be saying much.
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Old 02-17-2012, 11:43 AM   #309
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Dealers charge $98.00/ hour for labor.
This is gonna cost Chrysler Warranty tons of cash.

That's not our problem
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Old 02-17-2012, 01:48 PM   #310
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Im taking Mine in today for ticking noise on drivers side. Doing an oil change too.

330 miles.

Built 1-12.

I have copied and highlighted everything in this thread. And also copied and highlighted the trackbar bolt and hole thread too.

Let ya all know in a few hours !!!!!!

Also going to listen to a few on the lot while I wait.
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Old 02-17-2012, 04:14 PM   #311
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And my drama continues.... change 3. Chrysler just called me to let me know they have cancelled the head they had on order for me due to the long back order time and they want to try something else. So now it goes back in again on Monday so they can test the "Cam Phaser." Hell, all I could think was pewww, peww, peww beam me up Scotty. This just sucks! Now if this doesn't fix it then I'm back to ordering the head and lost a week on the pecking order. To add insult to injury we are sitting here in Alabama after driving my wife's '12 Overland Summit from NC and her's sounds like a diesel this morning. Just turned over 5K on the drive down here. So what do I do??? Open the door and check the build date for the first time. To my total amazement (not really) her build date is 9-11. The same as mine!!! I just want to scream!!!! We have over $80K in new vehicles that blow arse!!! I am so not happy. All I can say is this is trip three into the dealership for the same issue one more and I'm going the lemon route.
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Old 02-17-2012, 04:57 PM   #312
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Well I got Back , only with a this is NOTED on your folder.

And Guy checked another 2012 jk and it sounded the same.

I went and drove a JK,, cam back after about 10 mins.. poped hood. It ticked too,, just not as loud. That NEW JK's build date was 10-11.

Say what kind of Motor Oil are you guys using? And light weight Syntheic stuff work for ya?

I just had mine changed at 350miles, but forgot to ask what weight they used.

I might change to a light weight Synthetic at 1K miles.
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Old 02-17-2012, 05:03 PM   #313
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And my drama continues.... change 3. Chrysler just called me to let me know they have cancelled the head they had on order for me due to the long back order time and they want to try something else. So now it goes back in again on Monday so they can test the "Cam Phaser." Hell, all I could think was pewww, peww, peww beam me up Scotty. This just sucks! Now if this doesn't fix it then I'm back to ordering the head and lost a week on the pecking order. To add insult to injury we are sitting here in Alabama after driving my wife's '12 Overland Summit from NC and her's sounds like a diesel this morning. Just turned over 5K on the drive down here. So what do I do??? Open the door and check the build date for the first time. To my total amazement (not really) her build date is 9-11. The same as mine!!! I just want to scream!!!! We have over $80K in new vehicles that blow arse!!! I am so not happy. All I can say is this is trip three into the dealership for the same issue one more and I'm going the lemon route.
In other words, Chrysler would rather use those heads to build and sell new cars than route some of those heads to cure existing defects under warranty.
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Old 02-17-2012, 05:17 PM   #314
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I'm trying not to become paranoid, but I had to upload a video of mine running.

I read some were wondering what the engine is supposed to sound like, I honestly think my engine sounds fine.

In the video the engine has just been started, after cooling down, so everyone could hear it during warm up. Wrangler currently has 1363 miles on it,. Date of manufacture was 11-11. There is some wind noise, from being outside.

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Old 02-17-2012, 05:37 PM   #315
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@Cyalume: Mine sounds the same. I'm pretty sure nothing is wrong.
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Old 02-17-2012, 05:48 PM   #316
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@Cyalume: Mine sounds the same. I'm pretty sure nothing is wrong.
Completely agree. That is what mine sounded like up to about 3,000 miles. The light tap noise you can hear is from the injectors and you will hear the same noise level on both sides. The bad tick is substantially louder on one side.
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Old 02-17-2012, 06:15 PM   #317
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I'm new to the forum. I bought my 2012 JKU three weeks ago. I have 841 miles on it. At around 750 miles i noticed a small change in valvetrain noise on drivers side. It was a small tick. Nothing to be concerned about. It didn't bother me much. 100 miles later it is far worse and I can hear it in the cab. I'm now concerned. I had a friend bring over his 2012 JKU (3200 miles) yesterday so i could compare engine noise. His is super quiet! Very noticeable difference. His is quieter than mine was off the lot. I then searced the internet for any documented problems and low and behold this forum popped up of which i joined couple weeks ago. I've read as much as a can and decided to take the Jeep to the dealership today.

I called my sales rep first just in case he could help me out. When i drove up he noticed the tick immediately. He followed me to the service department to have lead tech look at it. Lead tech told me this is how Jeep's sound. Oh great here we go. I knew better. Lead tech asked the sales guy to bring around a new jeep to "show me all Jeep's sound like that", which he did. He started up the new Jeep and immediately I started to smile as the Jeep was quiet as a mouse. I thought perfect he's gonna realize the difference and get to work on diagnosing the problem. To my surprise he said, "Well, its gonna take a while for parts to break it then it will sound the same." I said, "So in 800 miles the owner of that vehicle can expect to have a ticking noise and every owner of a vehicle with the Pentastar motor will have a ticking noise once broken in?" To my surprise he said , "Yes." I told him he was full of it. That is the worse excuse I could have heard. To me it seemed he was blowing the problem off. He told me that the DM would have to listen to it and that he is the one that would make the decision whether to try to diagnose the problem. Is that true? He told me he doesn't know of any case numbers other than a misfire issue that Chrysler has dealt with. Do any of you guys have case #s that have been diagnosed recently that i can reference when i speak to the DM? Very frustrating. I understand that problems happen but at least attempt to diagnose the problem. I don't want a new Jeep just mine fixed and working like it should.

Here is my tick (driver side first then passenger):

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Old 02-17-2012, 06:22 PM   #318
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Originally Posted by Cyalume View Post
I'm trying not to become paranoid, but I had to upload a video of mine running.

I read some were wondering what the engine is supposed to sound like, I honestly think my engine sounds fine.

In the video the engine has just been started, after cooling down, so everyone could hear it during warm up. Wrangler currently has 1363 miles on it,. Date of manufacture was 11-11. There is some wind noise, from being outside.

Yours sounds like mine did off the lot maybe a little quieter. No issue with that engine.
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Old 02-17-2012, 06:39 PM   #319
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Micky if your service rep is full of it call Chrysler. Look further up on this thread where I have posted the numbers. My dealer did about the same BS. I called Chrysler, got a case number and case manager. She made one call to the dealership and then they were calling me falling over themselves to get my Jeep back in. The best part is she continues to follow up and keeps me informed almost daily. I don't even deal with the jerks at the dealership other then to sign my paperwork. I deal only with her now, even though she gave the bad news of cancelling my head and doing some new test on Monday. Here's kinda how it goes....
1. They change your oil (doesn't do squat)
2. They perform a leak down test (shows #2 cylinder issues, needs a head)
3. They contact Chrysler for guidance and then forget about you
4. They finally agree to order the head... Guess what? There aren't any!!! Wonder why??????
5. They then say since they can't get the part we're going to test the cam phaser WooHoo! More BS!!!

It breaks down like this...

They have acknowleged a milling issue. This engine is the saving grace of Chrysler so they aren't going to recall it and earn a bad mark. The only ones that will get fixed is the people who complain about it. Chrysler is scrambling, all hands on deck to figure out this issue and the logistics of getting the heads back into the supply chain.

Good luck and welcome to the forum!!!
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Old 02-17-2012, 06:46 PM   #320
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For those following this ticking thread. UPDATE-Mine has been at dealer for 6 days, I opened a "case #" w/ Chrysler 2 days ago. I was called back today stating the right head is defective and needs to be replaced. Build date 11/11 jeep has 1,400 miles. I asked if the part(s) were on back order, he said "im not showing they are" but...who knows. Chrysler said the dealership ordered my parts today and Monday he will call me and inform me when my jeep will be ready.
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Old 02-17-2012, 07:13 PM   #321
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offcamber, yours didn't sound as bad as some. Mine really wasn't that loud but it wasn't right either. Hopefully those of us going through this mess will get Chrysler to issue a recall. If you don't want to take it in but still want to get your concern documented in case it gets worse you can email Chrysler Customer Care or call them and get a case number for documentation.

1-877-426-5337
I don't care, I just called and document it, got a case #, etc. (Even though mine isn't as loud as some of yours..) Blowing more smoke up their woohaa's
oh btw mine is 8/11
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Old 02-17-2012, 08:34 PM   #322
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Did actually anyone witness catastrophic engine failure? Did somebody's head crack? I understand that too many people bought Wrangler for the first time and expect same behavior as Bimer. I would like to see white smoke from the tail pipe and seized engine versus all this YouTube crap! Personally, I would drive it until it breaks down so there is no friggin questions. And besides, lemon law is so easy to invoke!
People, you are buying symbol built by crappy Chrysler! What in the world did you expect?
Unbelievable!
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Old 02-17-2012, 10:08 PM   #323
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Mine sounds like cylums.

Dont know what that means cause others sound like that but much louder?? Is it a matter of time?

I bet this all gets resolved with a specific issue found by April. Just going to take time and work on Chyyslers part, but Im sure it will all shake out.
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Old 02-17-2012, 10:29 PM   #324
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Did actually anyone witness catastrophic engine failure? Did somebody's head crack? I understand that too many people bought Wrangler for the first time and expect same behavior as Bimer. I would like to see white smoke from the tail pipe and seized engine versus all this YouTube crap! Personally, I would drive it until it breaks down so there is no friggin questions. And besides, lemon law is so easy to invoke!
People, you are buying symbol built by crappy Chrysler! What in the world did you expect?
Unbelievable!
I expected to get a piece of machinery that was mechanically sound for $30k. It's UNBELIEVABLE that you, service managers, services techs and the likes would think otherwise!
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Old 02-17-2012, 10:32 PM   #325
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With engines that tick, Death Wobble that may be due to using improper bolts and sizes, and leaking tops, you'd think Chrysler or any one else would see the lack of profit in this as time goes on. Not saying that it's all done on purpose with bean counters and other idiots, but the improper bolt issue sure is, and what they could very well be judged by.
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People, you are buying symbol built by crappy Chrysler! What in the world did you expect?
Unbelievable!
As for what you can expect, you have the right to expect nothing but the finest, unless you didn't buy with the finest of money.
So far so good, in all respects, with this older unit and the van engine as it's called, but then we always buy used so as to let someone else chase out the bugs and make Dealership trips. Still have plenty of warranty left, just in case, but it has had time to prove itself too.
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Old 02-18-2012, 12:02 AM   #326
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hmm i have seem to be having a little problem here.. my ticking isn't as bad as some of you's, and i just brought the 2.5" inch AEV XT suspension lift. Do you think i should wait and not put it on just yet? or it doesn't matter if I do?
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Old 02-18-2012, 12:08 AM   #327
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New member here. I actually found the forum because I was researching my ticking '12. Took it into the shop and had it looked at and the regional Chrysler tech is thinking its an injector. I'm also a little concerned that it is the middle cylinder on the drivers side. Unfortunately the suggestion is that I drive it for 5000 miles and see if it gets louder. Not sure how I feel about that idea. Any thoughts from those that have been through the process?
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Old 02-18-2012, 12:13 AM   #328
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hmm i have seem to be having a little problem here.. my ticking isn't as bad as some of you's, and i just brought the 2.5" inch AEV XT suspension lift. Do you think i should wait and not put it on just yet? or it doesn't matter if I do?
I'd leave it off for now. Dealerships are feeling alot of pressure to deny warranty claims right now, and "it's not covered if you modified it" is just the thing for them to latch onto...
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Old 02-18-2012, 12:15 AM   #329
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New member here. I actually found the forum because I was researching my ticking '12. Took it into the shop and had it looked at and the regional Chrysler tech is thinking its an injector. I'm also a little concerned that it is the middle cylinder on the drivers side. Unfortunately the suggestion is that I drive it for 5000 miles and see if it gets louder. Not sure how I feel about that idea. Any thoughts from those that have been through the process?
you my friend have just been given "the run-around." Call Chrysler and open up a case and keep going back to the dealer to complain.. eventually they'll budge(that's what I'm doing).
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Old 02-18-2012, 12:17 AM   #330
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I'd leave it off for now. Dealerships are feeling alot of pressure to deny warranty claims right now, and "it's not covered if you modified it" is just the thing for them to latch onto...
thx..will do

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