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Old 05-09-2012, 10:19 AM   #931
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Originally Posted by Con Artist View Post
I understand that, but it's just disconcerting to read...
I'm in the same boat, Con Artist, except that I already bought my Jeep. I am OK now but that does not mean that the tick will not develop after I get a few thousand miles on my Jeep.

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Old 05-09-2012, 10:27 AM   #932
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Originally Posted by ranjr

Just make sure you buy one with a warranty. Oh wait, all new ones have warranties. You got 5 years and 100,000 miles covered.
This sounds very reassuring until you have to deal with this pain and when the dealership/Chrysler don't know how or are very hesitant to replace a head. Then your in limbo land with a defective jeep. I don't care if it had a 1 million mile 50 year warranty, at this point I don't think mine will ever be fixed.

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Old 05-09-2012, 10:33 AM   #933
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Originally Posted by ranjr View Post
Just make sure you buy one with a warranty. Oh wait, all new ones have warranties. You got 5 years and 100,000 miles covered.
Yeah, I'm not big on going for the extended warranties; they rarely pay for themselves, and when they do, there's still normally some sort of $100 deductible, which basically makes it useless anyway. The only way it would really pay for itself is if something severely bad happened.

With a 5yr/100mi on the powertrain, I should be good to go. The extended warranty would have to be something really special in order for me to opt for it.
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Old 05-09-2012, 10:48 AM   #934
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Quote:
Originally Posted by Koddo

This sounds very reassuring until you have to deal with this pain and when the dealership/Chrysler don't know how or are very hesitant to replace a head. Then your in limbo land with a defective jeep. I don't care if it had a 1 million mile 50 year warranty, at this point I don't think mine will ever be fixed.
You're right, I have not had to deal with this "pain" yet. I bought mine in August and have just under 7000 miles on it.

You can't accurately say that it affects a large number of '12 JKs because these online forums may have <1% of owners represented.

It's a noisy engine but most "performance" V6 motors are. When/if the CEL comes on, I'll take it in and have them fix it.
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Old 05-09-2012, 10:49 AM   #935
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Pleased to present...

Another episode of my ticking struggle. Called my case manager today at Chrysler to see where they are with my case (been to the dealership 3 times, Chrysler engineer replaced my lifters and camshafts and other ancillary parts) after not hearing from her for 4 days.....my case has been escalated to another department due to the ticking issue. And then she says that she has no way of finding out which person or team who is now handling the case but they will call me. So the story goes on..... many hours wasted going to the dealership and dealing with Chrysler over the phone.

To all those optimists who take reassurance in their warranty...your delusional. You get stuck with a ticking Jeep (and no this isn't a one off situation, there are a lot of defective Jeep's out there - the sense I'm getting after talking to Chrysler) you better be prepared for a long and drawn out fight to get made right.
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Old 05-09-2012, 11:00 AM   #936
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Quote:
Originally Posted by Koddo

This sounds very reassuring until you have to deal with this pain and when the dealership/Chrysler don't know how or are very hesitant to replace a head. Then your in limbo land with a defective jeep. I don't care if it had a 1 million mile 50 year warranty, at this point I don't think mine will ever be fixed.
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Old 05-09-2012, 11:11 AM   #937
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I posted this in the poll thread, but thought I'd send it here too:

After going back and forth for weeks on whether I have the tick or just normal noise, I believe I do have it (no CEL thrown yet); I'm at 3400'ish miles. I went by a dealership (not the one I purchased from since it's 30 mins away) this morning to see if they could take a look at it, but service mgr said there were 27 vehicles in front of me (not from this issue, just cars in for service in general), I'd have to leave my Jeep there, and they wouldn't get a chance to even take a look at it until Friday or Monday. He did, however, acknowledge he heard a tick as well; I asked if he was aware of the Pentastar head/tick issue on 2012's, and he was not. He suggested I bring it back first thing Saturday morning, when they have first-come-first-serve (vehicles brought in Mon-Fri are not serviced on weekends, apparently). I asked if a problem was indeed found would I get a loaner, and he said not unless I have an extended service package ...

Build date is Jan 2012.

I now have a ginormous knot in the pit of my stomach ... any advice for when I go back in on Sat?
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Old 05-09-2012, 11:32 AM   #938
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Quote:
Originally Posted by Koddo
Another episode of my ticking struggle. Called my case manager today at Chrysler to see where they are with my case (been to the dealership 3 times, Chrysler engineer replaced my lifters and camshafts and other ancillary parts) after not hearing from her for 4 days.....my case has been escalated to another department due to the ticking issue. And then she says that she has no way of finding out which person or team who is now handling the case but they will call me. So the story goes on..... many hours wasted going to the dealership and dealing with Chrysler over the phone.

To all those optimists who take reassurance in their warranty...your delusional. You get stuck with a ticking Jeep (and no this isn't a one off situation, there are a lot of defective Jeep's out there - the sense I'm getting after talking to Chrysler) you better be prepared for a long and drawn out fight to get made right.
What CEL codes are you receiving? What dealership is refusing to fix an engine with malfunction codes?

I'm surprised you haven't invoked your state's Lemon Law as you seemed to be a strong advocate for it in your earlier posts.
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Old 05-09-2012, 11:47 AM   #939
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got mine from the dealership and they said it is normal and they are doing me a favor by not reporting the fact I had a little bit of dry mud in the air box. This is a little bit of mud, little spots here and there. The service guy said "water could of got up in the motor" I then told him how I've been a mechanic for 10 years and worked at dealerships as well. Futhermore I told him the air box has small hole(s) to drain the water out. A little bit of mud in there is no different than the leaves, nuts, etc that are commonly found in air boxes. When I got home I checked it and yea there was mud but look at the top part of the air box, the real business end and it is so clean I could eat off of it. The intake hose is clean as well. I don't drive my jeep hardly it's 6 months old and has 3,500 miles on it. The mud he is talking about its from NOVEMBER of 2011.


I've clean the box and the motor and i'm going to take it to another dealership. Sad part about it close family friend owns the dealership I took it up to first. But I'm not going to drag him in to this, unless dealership B and C come back saying I got the tick!
As this problem grows and costs Chrysler a ton of money, it wouldn't surprise me one bit they try and weasel out of the repair if they can find something to blame. Mud on the air box that's a good one. Anyone having this or any issue with their Jeep should be sure their vehicle is spotless and they've done their oil changes etc. by the book, before they bring it in. This screw up could end up costing Chrysler millions of dollars, making it harder for people going forward who hear the noise.
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Old 05-09-2012, 12:00 PM   #940
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Here are two videos of mine first with conventional oil then the second one with synthetic. After taking it in 3 times then getting the same normal noise result i switched to synthetic because the noise from the valves was so annoying while driving. Im currently working with a case manager so we shall see. Build date 7-11 7,200 milles No CEL or codes stored.

http://youtu.be/KWhzCoLKwhg


http://youtu.be/TdigBk53Y9U
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Old 05-09-2012, 03:39 PM   #941
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So I took my jeep in yesterday for an oil change and to have them take a look at the ticking sound. I am getting the "the tech says everything sounds normal". Since I have not had any codes pop up I guess its my ear against his.

I hope they are right it is normal, but i have a feeling it isn't. I have two road trips to make coming up. One to DC and the other to NC Outer Banks. I would hate to get a code come up with all the crap in the car and half way down to the Outer Banks.

Well to make sure I'm not crazy to took a vid yesterday. You let me know if this is normal please.

Here is the inside (sorry for the shaky cam, I'm an amateur at videoing my ticking engine, lol)
[
Mine sounds exactly like yours. Let me know how it turns out.
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Old 05-09-2012, 04:13 PM   #942
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Has this engine ticking issue happend on other Jeep cars?
If it's directly related to the Penstar engine which isn't new in other Jeep, there should also be other reports.
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Old 05-09-2012, 04:30 PM   #943
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Has this engine ticking issue happend on other Jeep cars?
If it's directly related to the Penstar engine which isn't new in other Jeep, there should also be other reports.
Yes. If you just do a google search, you can find ticking threads related to any vehicle with the pentastar engine.
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Old 05-09-2012, 08:43 PM   #944
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Djstorm and others, what dealerships are you guys trying in NC ? Has anyone ad any success with delets in the triangle...?
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Old 05-09-2012, 11:52 PM   #945
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Has anyone at Jeep confirmed that this "ticking" noise is definitely not normal? I've heard this same sound in vehicles other than Jeeps (without Pentastars).
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Old 05-10-2012, 12:03 AM   #946
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Has anyone at Jeep confirmed that this "ticking" noise is definitely not normal? I've heard this same sound in vehicles other than Jeeps (without Pentastars).
My MINI did it
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Old 05-10-2012, 12:09 AM   #947
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Djstorm and others, what dealerships are you guys trying in NC ? Has anyone ad any success with delets in the triangle...?

I know the dealer personally and he caught wind of how the service manger treated me and is PISSSSEDDDD. He told my dad to have me email him tomorrow. So I'm going to do that and report back.
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Old 05-10-2012, 12:34 AM   #948
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Originally Posted by Djstorm100

I know the dealer personally and he caught wind of how the service manger treated me and is PISSSSEDDDD. He told my dad to have me email him tomorrow. So I'm going to do that and report back.
Good for you. I wish you luck in getting your jeep fixed.

However you do know you don't have the Pentastar engine right?!? This thread is really only about 2012 jeeps with the Pentastar engine. So -1 on ticking 2012's

That being said I hope something in this thread helps you get your problem resolved.
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Old 05-10-2012, 01:53 AM   #949
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Does the new JK built recently have the ticking issue?
Going to buy one soon, should I wait for the ticking issue clearly resolved first?
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Old 05-10-2012, 04:29 AM   #950
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1500 miles so far and no tick keeping fingers crossed
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Old 05-10-2012, 05:08 AM   #951
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Does the new JK built recently have the ticking issue?
Going to buy one soon, should I wait for the ticking issue clearly resolved first?
I'd wait, that is exactly what I'm doing. The 2013 model year is just around the corner. The vehicle will probably be exactly the same, and what I'm hoping for is, they found the cause of the problem and a solution. They might also know how many engines in the 2012 model year were in question. It seems to me right at this moment Chrysler is in the dark, and so are we. Another thing to remember is those who had their heads replaced haven't logged that many miles, a few reported the same problem with the head swap. I want to be sure those with the swapped heads are in the clear, that might take a little while.
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Old 05-10-2012, 05:18 AM   #952
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I'd wait, that is exactly what I'm doing. The 2013 model year is just around the corner. The vehicle will probably be exactly the same, and what I'm hoping for is, they found the cause of the problem and a solution. They might also know how many engines in the 2012 model year were in question. It seems to me right at this moment Chrysler is in the dark, and so are we. Another thing to remember is those who had their heads replaced haven't logged that many miles, a few reported the same problem with the head swap. I want to be sure those with the swapped heads are in the clear, that might take a little while.
Might be a solution for them... put the diesel in and I will be on the way to the dealership
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Old 05-10-2012, 05:31 AM   #953
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Might be a solution for them... put the diesel in and I will be on the way to the dealership
That would make my decision a lot easier!
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Old 05-10-2012, 05:56 AM   #954
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Originally Posted by flyfish29

Good for you. I wish you luck in getting your jeep fixed.

However you do know you don't have the Pentastar engine right?!? This thread is really only about 2012 jeeps with the Pentastar engine. So -1 on ticking 2012's

That being said I hope something in this thread helps you get your problem resolved.
Uh... I have a 12' lol
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Old 05-10-2012, 06:08 AM   #955
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My new 2012 has a build date of April 12, I have not heard any ticking noise. Hope I am one of the lucky ones.
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Old 05-10-2012, 06:39 AM   #956
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I'd wait, that is exactly what I'm doing. The 2013 model year is just around the corner. The vehicle will probably be exactly the same, and what I'm hoping for is, they found the cause of the problem and a solution. They might also know how many engines in the 2012 model year were in question. It seems to me right at this moment Chrysler is in the dark, and so are we. Another thing to remember is those who had their heads replaced haven't logged that many miles, a few reported the same problem with the head swap. I want to be sure those with the swapped heads are in the clear, that might take a little while.
My swapped left head is still quiet after 5,000 miles (20K on the Jeep). Hoping it holds together.
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Old 05-10-2012, 06:49 AM   #957
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My swapped left head is still quiet after 5,000 miles (20K on the Jeep). Hoping it holds together.
This is the type of post I'm looking for.....there are plenty of new "ticking" and head replacement posts which I, for the most part, no longer read but this type of post is most important/valuable to those contemplating a new purchase. I hope that others will continue to post comments regarding how their replaced heads or other fixes are working out over the long term.
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Old 05-10-2012, 06:57 AM   #958
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Good for you. I wish you luck in getting your jeep fixed.

However you do know you don't have the Pentastar engine right?!? This thread is really only about 2012 jeeps with the Pentastar engine. So -1 on ticking 2012's

That being said I hope something in this thread helps you get your problem resolved.
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Uh... I have a 12' lol
My dad and I

Phone app owned me
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Old 05-10-2012, 09:01 PM   #959
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Uh... I have a 12' lol
Oh. Sorry. Your profile says 11 wrangler. LOL.

Or else maybe you just own 11 wranglers?!?
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Old 05-10-2012, 09:57 PM   #960
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Oh. Sorry. Your profile says 11 wrangler. LOL.

Or else maybe you just own 11 wranglers?!?
Seems like that

Me and my Dad have been through 4 in the last year.

I had 11 2dr ...got a 12 4dr for the room

dad had 12 4dr like mine manual. I lifted it and all that jazz for him and he hated the MPG and the ride even though I use top quality parts and match the suspension (use to autocross so I know my way around suspension)

He then trade his in for a 12' 4 dr sahara loaded out.


Yesterday my Dad got a call from the dealership's owner (he is close friends with my Dad) and asked me to email him. Which I did today and he actually called bullshit on his employee saying "water in the air box" I wish I had pictures of the air box before I cleaned it in a fit of rage lol

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