Just last Saturday; I ordered a new Pressure Washer from Northern Tool.
Tracking number said it left North Carolina Tuesday Morning( Feb 6)
Scheduled delivery Date was Feb 13-- next Tuesday.
It was setting on my deck here in North Dakota Yesterday!!!! No Damage!!!
Can't complain about big brown on this one!!
So I ordered my Smittybilt bumper from Quadratec on 2/23. My bumper seeing as how Quadratec doesn't have them in their warehouse, shipped from Smittybilt in Reno, Nevada. It shipped 2/24 the very next day so I felt good about the shipment and being ground they said it would arrive to me in VA 3/2.
I kept from checking the tracking number everyday to keep myself from getting too excited. So on 3/1 I check it to make sure it's still on track and get a message that it was misrouted and now there is no delivery date. I call UPS and they say it made it half way across the country to Illinois to be put back on the train to Reno that it left on. Good work UPS.
That's eerie. I wonder if our bumpers were on the same train. I had the exact same thing happen. Fortunately, the bumper arrived unscathed, but the box is a hot mess.
I ordered some rock sliders at the same time and they showed up looking like they had been dragged through a firefight. And they only had to get from PA to Maryland. The product itself was fine, but the box...
C'mon, UPS, you can do better than that with heavy shipments...
I didn't do it. Nobody saw me do it. You can't prove anything.
I owned and ran a business from 1986 until 2009 and have had no real problems with inbound or outbound with UPS OR FED X . The biggest thing is how it is packaged.If the product is much smaller then the box and it is heavy it has the potential of being a disaster.
All companies mess up. Ive worked in Logistics for 6 years, delivering, shipping, recieving, LTL's, ground, air, next day, overnight you name it.
UPS, Fed Ex, USPS all do the same thing once its off the truck and going elsewhere they handle the boxes a little rough, and send them on their way. For them to handle each type of product differently would kill their shipment times, thus if a company wants their product to get to you, they should ship it better.
And coming from shittybuilt, the box was probably made in china just like the bumper, and im sure their shipping dept just sends them out that way.
X2, it happens. Also a lot of boxes really aren't strong enough to make more than one trip through the system. So when a package gets re-routed a couple of times chances of it getting trashed goes up.
I'll more than likely never use USPS again for packages. They lost one of my high priority 3 day delivery packages to my parents... ending up getting to them 5 weeks later. Then they lost a package of rare Subaru parts I sent to a buddy back home. On that one though, I sent it to the wrong address (partly my fault) and it was on it's way back to me. uh ya they still have no idea where it is and I already threw away the insurance card...
On that one though, I sent it to the wrong address (partly my fault)
I'd say that was all your fault , Just messing with ya.
I shipped $1000 of ball joints USPS to Australia once and mistyped the house number on the address. The customer noticed it on the confirmation but it was too late to change it. I sweated bullets for a week but evidently the mail men there are smart and delivered it to the right house.
I've always had issues with FedEx delivering packages to the wrong addresses. The ones that require signatures get signed by the drivers and dropped off and are a bitch to track down. You call the number and they send a message to the driver who has no idea what they did with the package. I've even had them sign for a package but leave it in the truck, only to be found the next morning when loading up.
Seems like USPS would be your best bet for being delivered to the right house. They do deal with your mail everyday and a package addressed to someone else on their route but with your name should raise a flag.
__________________ 2012 Rubicon Unlimited
Black, Auto, 4.10
Metal Cloak 3.5" Game Changer Lite, 37x12.50R17 Nitto Trail Grapplers, JCR Stinger & Rear Crusader Tire carrier with Rotopax, Recon 10.5K winch, Evo Protek skids, ACE sliders, sPod, Viair ADA My YouTube Videos
Lets start a shipping company that has Stephen Hawking in charge of logistics.
License to kill gophers by the government of the United Nations. Man, free to kill gophers at will. To kill, you must know your enemy, and in this case my enemy is a varmint. And a varmint will never quit - ever. They're like the Viet Cong - Varmint Cong. So you have to fall back on superior intelligence and superior firepower. And that's all she wrote.
The shipping issues ( UPS only) and the rates, and how they are charged by the big q, is why I no longer purchase from the big q.
I spent a lot of money (to me) but the shipping issues finally ended it. bought 2 tops jammer, duster, front rear bumper, tire carrier, mats, 16 speakers and 2 head units, GPS...that's all I can think of right now. For the TJ.
JK is getting its parts from BASELINE 4x4
Quadratec will ship to you at no charge if you tell them you are member of the Wrangler Forum. They don't charge me when I order stuff for my Jeep.
'11 Wrangler JK Sahara Edition
'11 Kawasaki Brute Force 650
'01 Honda Recon 250
Well sir, as it sits right now, I was promised another bumper would ship out today and would be at my door this coming monday. I was also told I would receive new shipping info with tracking number today, which I haven't received but am still hoping to today as it's coming from Nevada and they're 2 hours behind me so their workday is still in effect.
I am trying to stay positive and not call back and demand a full refund and go somewhere else to spend my money.