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Old 06-09-2013, 09:42 PM   #1
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Venting.. bad JKU experience is catching up on me..

I need to vent here. I already have seen so many threads on this issue, yet no resolution. If there is one, please post it, but really this is being written to vent my frustration more than anything else.

I had a 2005 TJ - heck, it's still my avatar. It had 115k on it, I was the second owner, and I bought it with 17k. It did everything I needed it to, I only traded it because I thought it would be nice to have a bit more room - if I had a LJ, it would have been perfect.

I have just over 8k on my JKU now. It has had the control panel for the hvac knobs replaced already once for a malfunction with turning the heat on and blowing it to the windshield only. Something that may help in the current issue.

I also had the water running behind the dash issue - the dealer worked on it, I worked on it, it's gone finally - but it was a painfully long bleed out.

I also fall into the recall for the transmission lines, mine has a shiny rub mark on it, but not bad, I'm hesitant to let them even touch it because the service department is on my crud list right now. If it was rubbed I would replace it, I think it's only been rubbed to a polish, there's no flat spot or anything. Still - it's an issue - now a recall as well.

Since it warmed up this week, I have now found I have TWO new issues. I had the A/C blower cut out on me twice, for 3-5 seconds and then come back again. I was researching everything I could on that, when I was working today and playing with the Jeep when I could (I was on post watching a building so I had time), and then it happened.

I had the glove box out so I could watch everything and I had the Jeep running, no A/C, just outside fresh air. I turned the Jeep on, the door closes to draw in outside air (all is good). I turn the A/C on, the door opens an inch, then another inch a second later, then again - until it's open to the inside like it's on recirculate. Crap. I saw this on Youtube two days ago while looking for a video on the blower issue, now I have it too.

This just stinks, I had a working TJ, with heat and A/C and now I have a new JKU with gurgling heat that disappears and an A/C blower that cuts out and a recirculation door that has goblins. This is freaking 2013, why do we have more problems now than 7 years ago!?! I'm really getting tired of technology. There's a place and time for it, but the more they cram into these vehicles now, the worse it's getting.

I know I would take a loss, but I'm seriously considering finding a 2005-2006 LJ and trading this one in for a loss to get away from it.

We have had flooding recently too, I'm even afraid to puddle hop on the street for fear of locking it up or flooding the breathers which are way too exposed in the wheel wells. I haven't had the time to extend them, and I can't find the transmission breather either (auto). This past week I was ashamed to had to turn around at the bridge in fear of flooding it out, instead of crossing it like I would have in the TJ. I was 10 minutes late to work because I had to go 3 miles around it, my boss ragged on me for 10 minutes about how having a Jeep you can't use is no good. The 'puddle' on the bridge was about 20 inches deep and it would have been a 15 foot crossing in standing water. I used to have confidence in my Jeep, now I am embarrassed to have my search and rescue gear inside and have to follow the Prius around the puddles.

Opinions and help is welcome, like I said, I needed to vent.

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Old 06-09-2013, 09:50 PM   #2
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Here's that Youtube video I mentioned, mine does it faster than this. When I push the A/C button, it goes up about one inch right away. Then it takes another step up about 2 seconds later, and again, etc. It takes 5 steps up to open completely - all evenly spaced in distance and time.

If I hit the recirculate button when it's open, nothing happens, but if I turn off the recirculate, the door goes back down like it should and stays down. If I turn the Jeep off at this point, when I start it again, the A/C is on, and the door will begin to step up again.

It has to be a programming type issue or a faulty part - the question is - what will fix it?



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Old 06-09-2013, 10:10 PM   #3
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I'm not that happy with mine in terms of build quality and reliability. Within the first year:

- Windshield not sealed from day 1: replaced under warranty (3 shop days).

- Muffler heat shield rattle from day 1: bent out of the way by dealer.

- Emergency brake failure from about 1200 miles: mechanism replaced by dealer (1 shop day).

- Ticking from left head: cylinder head replaced by dealer (3 days in shop).

- Seat creaking from new: base replaced by dealer (5 days in shop).

- Transmission rattle at about 1500 miles: rear transmission bearing replaced (did not fix) (5 days in shop).

- Transmission rattle repeat repair: all bearings, countershaft, input shaft, replaced (did not fix, new metallic ringing noise introduced) (3 weeks in shop).

- Transmission rattle repeat repair: cannot repair - drive until failure (from the dealer). (1 week in shop)

- Transmission crunch into 2nd: dealer cannot repeat.

- A/C cuts off randomly: dealer could not repeat.

The dealer also changed my oil and did not replace the oil cap or engine cover.
The 2nd dealer bolted my slush mat under my new seat base.
The 2nd dealer had the audacity to tell me that my transmission rattles because I shouldn't use 4th gear below 40 mph.

All these issues and I'm still happy. But, it's very disappointing. It's my first new vehicle and my first American vehicle. Never had any issues other than wear items in my Honda/Toyotas.
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Old 06-09-2013, 10:19 PM   #4
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Vent over with. Your obviously disappointed in the JKU. I can say I love mine. And I treat it badly. It has met almost every challenge it has been presented with. Is it perfect? By no means. I have a water leak at the door sills. Yanked the carpet so I am not worried about it any more. I have Rugged Ridge slush mats that fill up the floorboard. I have gone through one set of front hub and I think the 2nd set needs replacing. I have popped the driver's front fender off at least a dozen times. Popped the passenger rear off the other day. I have a dent in the rear door handle. Evans Creek trail is tough on JKU's. I will be back though. You can bet on that.

I could probably find a few more things wrong. I had to add a PS evap skid. Chrysler could have done that one.

All that, I jump in it, turn the key, and I am a happy man. Let's go wheelin'


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Old 06-09-2013, 11:26 PM   #5
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I also get annoyed with some quirks with my JKU. But I wouldn't have bought a Chrysler if I had extremely high standards for the vehicle to fill.

You guys might consider trading in for a Honda Ridgeline, Ford Explorer, Ford F-150 or Toyota Tacoma and just be done with it.
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Old 06-09-2013, 11:35 PM   #6
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I didn't say I wasn't happy with the vehicle. I could easily lemon it right now, but I haven't and don't plan to. The build quality and reliability is just disappointing.
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Old 06-09-2013, 11:42 PM   #7
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I won't buy a foreign vehicle, and let's not get into the technical issues here with DC and Fiat being foreign. If Ford had only bought Jeep when they had a chance...

I swore off Honda and Toyota years ago after working on my parents cars when they broke, and rebroke.
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Old 06-09-2013, 11:47 PM   #8
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Is your dealer working with you or against you? If they're not helping you might start searching other nearby Jeep dealers to see if they know what's going on better then your current dealer.
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Old 06-10-2013, 12:06 AM   #9
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Sorry to hear about your troubles... Have you checked into the lemon law in your state? Most states lemon laws cover new vehicles over the first 2years or more. Your best bet is to be persistent (... And frankly bit anal) about making sure you get what your paying for.... A new vehicle. Bought my first JKUR in Feb... Had tons of electrical issues... Which eventually led to Chrysler buying back my defective rubi and building me a new one. ( http://www.wranglerforum.com/f33/my-...on-236475.html ). All I can say is persistence paid off for me and the squeaky wheel always gets the grease ( a good dealer helps too ).
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Old 06-10-2013, 12:15 AM   #10
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. If Ford had only bought Jeep when they had a chance...

.
Seriously!!! It would have been NO different. I personally wouldn't own another Ford.
So, if You want BMW quality you pay BMW prices. Who's gonna pay $60K for a Jeep?

I agree with above. If your dealer isn't working with you look for one that knows what they are doing.
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Old 06-10-2013, 12:36 AM   #11
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Seriously!!! It would have been NO different. I personally wouldn't own another Ford.
So, if You want BMW quality you pay BMW prices. Who's gonna pay $60K for a Jeep?

I agree with above. If your dealer isn't working with you look for one that knows what they are doing.
My BMW is a mechanical nightmare and I'm religious about maintenance on all of my vehicles. So far my 08 Rubicon has been the most simple and reliable vehicle I've ever owned, though it's still just shy of 40k miles. Do I think BMW is a bad brand? Absolutely not and I don't doubt the many people that swear by BMW, though my experience has turned me off from ever buying another one. I think no matter which brand you buy, there are off years and sometimes just out of bad luck, a vehicle will come off the assembly line wrong. I'd work with the dealer to see how they can make it up to you and threaten to lemon law it.
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Old 06-10-2013, 01:01 AM   #12
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I am curious about the air conditioning blower cutting out. Mine just did it today. Was on high blowing drove 1 mile and it cut off for about 5-10 seconds then went on full again.
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Old 06-10-2013, 04:20 AM   #13
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I won't buy a foreign vehicle, and let's not get into the technical issues here with DC and Fiat being foreign.
Toyota and Nissan are Japanese companies that build vehicles in America. Jeep is an Italian company that builds vehicles in America. I think calling it a "technical issue" that Jeep is an American vehicle is just fooling yourself to feel good.

Good luck getting it all fixed up!
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Old 06-10-2013, 07:42 AM   #14
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Toyota and Nissan are Japanese companies that build vehicles in America. Jeep is an Italian company that builds vehicles in America. I think calling it a "technical issue" that Jeep is an American vehicle is just fooling yourself to feel good.

Good luck getting it all fixed up!
Whether it is Partially owned by Fiat or not. The Jeep and its parts are built in America.. When they ship all the parts or complete units from Italy you can call them Italian..
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Old 06-10-2013, 08:27 AM   #15
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Whether it is Partially owned by Fiat or not. The Jeep and its parts are built in America.. When they ship all the parts or complete units from Italy you can call them Italian..
All Jeep parts aren't made in America. Are you trying instead to say if it is assembled in America then they aren't foreign? What about the foreign companies who have assembling plants in America? Not all their parts are foreign either.

Pretty much all cars are made of a collection of parts from all over. So, you either have to consider the car's nationality by the location of their parent company or by location of their assembling... which may differ for some brands based on where they're assembled.
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Old 06-10-2013, 08:41 AM   #16
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This issue would be best resolved by taking it up with Chrysler and seeing what they can do for you; the Wrangler forums aren't really the best place.

I know you said you swore off Honda and Toyota a few years ago but you are actually the perfect candidate for a new Toyota. And there's nothing to be ashamed about, they're great vehicles.

Kudos to you.
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Old 06-10-2013, 09:22 AM   #17
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All Jeep parts aren't made in America. Are you trying instead to say if it is assembled in America then they aren't foreign? What about the foreign companies who have assembling plants in America? Not all their parts are foreign either.

Pretty much all cars are made of a collection of parts from all over. So, you either have to consider the car's nationality by the location of their parent company or by location of their assembling... which may differ for some brands based on where they're assembled.
All the Japanese companies build vehicles in America from US sourced parts. Toyota and GM even shared a joint assembly plant in Freemont California for like 25 years.

You can expect the argument to morph depending on the stage of denial the arguer is in. It usually winds up in "Well the profits go back to Japan!" for anyone arguing GM/Ford vs Nissan/Toyota. Even that doesn't work here because the profits go back to Italy. The only option is to stick your head in the sand and pretend its still an American company because it used to be.
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Old 06-10-2013, 10:00 AM   #18
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I feel lucky with my JKU compared to what I see in these threads. I have 7k miles on mine and it is as solid as any BMW or Mercedes that I have owned. It is better built than my 2011 Chevy Avalanche LTZ which I really liked but traded for the Jeep as my mid life toy. I did have a radio problem during my first week of ownership but that was easily replaced by the dealer and have not had a problem since.

The engine and transmission are very smooth. When I hit a bump in the road it makes a solid thud..no rattles or loose parts with top up or down. There are no leaks in the soft top even going though a high pressure car wash.

I knew going into the JKU they had problems, but the Jeep met my needs (or should I say wants) in a vehicle. So far I have been incredibly impressed with how well it was built and hope it stays that way.
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Old 06-10-2013, 10:21 AM   #19
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I didn't say I wasn't happy with the vehicle. I could easily lemon it right now, but I haven't and don't plan to. The build quality and reliability is just disappointing.
May I ask why not? I would be all over it with as many issues as you have had. I wouldn't tolerate it....and for the cost of these things, nobody should have to.

With that said, the only issue we have had with our 2012 JKUS is the same AC cutting out randomly issue others seem to have.
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Old 06-10-2013, 10:21 AM   #20
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I drag my jeep over boulders and send it deep into the nastiest mud known to man. What other vehicle does that? Not a mercedes or BMW. The AC cuts for for 4 seconds? Who cares? Mine does that too, My wife's mercedes used to not blow any air till it got cold enough and that was longer than 4 seconds. Take the jeep in and have them put the sleeve on the transmission line and be done with it, its not a big deal. If you nit pick every little thing your gonna be miserable, start enjoying the good things about the jeep. Just saying…… Sometimes these forums just make things worse for people. My TJ was in the shop more times than I can remember, my JKU has never been back to the dealer. There are a lot more safety standards required now days so they cant make them simple anymore. Its just a truck, try to enjoy the heritage of a jeep, go get muddy!
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Old 06-10-2013, 10:21 AM   #21
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I get a little freaked out reading the problem threads. The random stuff like radiator cores plugged up with casting sand show a level of manufacturing carelessness that is almost unheard of now.

I just have to try and remember that stuff is still a vast minority. Honestly, I've run my A/C for about 5 minutes to make sure it worked. Now I'm thinking about this mess!
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Old 06-10-2013, 11:41 AM   #22
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This past week I was ashamed to had to turn around at the bridge in fear of flooding it out, instead of crossing it like I would have in the TJ. I was 10 minutes late to work because I had to go 3 miles around it, my boss ragged on me for 10 minutes about how having a Jeep you can't use is no good. The 'puddle' on the bridge was about 20 inches deep and it would have been a 15 foot crossing in standing water. I used to have confidence in my Jeep, now I am embarrassed to have my search and rescue gear inside and have to follow the Prius around the puddles.

Opinions and help is welcome, like I said, I needed to vent.
Dude, I know you're just venting and I don't want to start anything, but 20 inches? You should've just gone through the puddle... I've been through 30 with no issues in my 2012.
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Old 06-10-2013, 12:49 PM   #23
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All the Japanese companies build vehicles in America from US sourced parts. Toyota and GM even shared a joint assembly plant in Freemont California for like 25 years.

You can expect the argument to morph depending on the stage of denial the arguer is in. It usually winds up in "Well the profits go back to Japan!" for anyone arguing GM/Ford vs Nissan/Toyota. Even that doesn't work here because the profits go back to Italy. The only option is to stick your head in the sand and pretend its still an American company because it used to be.
LOL well I guess your Jeep is Italian and my 08 is British then...
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Old 06-10-2013, 02:16 PM   #24
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LOL well I guess your Jeep is Italian and my 08 is British then...
Yours is German (Daimler AG)... I'm glad Jeep is still getting some Mercedes parts like gearboxes. I'm a little worried how bad they're going to be when the the infusion of Fiat parts begins!
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Old 06-10-2013, 02:55 PM   #25
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My BMW is a mechanical nightmare and I'm religious about maintenance on all of my vehicles. So far my 08 Rubicon has been the most simple and reliable vehicle I've ever owned, though it's still just shy of 40k miles. Do I think BMW is a bad brand? Absolutely not and I don't doubt the many people that swear by BMW, though my experience has turned me off from ever buying another one. I think no matter which brand you buy, there are off years and sometimes just out of bad luck, a vehicle will come off the assembly line wrong. I'd work with the dealer to see how they can make it up to you and threaten to lemon law it.
I agree. The M3 we had, had more issues than National Geographic. After 7 years the happiest day is when we dumped it so paying a high price doesn't always mean quality. Would I purchase another BMW, no. Even though I'm sure there are many who have had zero issues. I have had no issues with my 10 Rubicon. Would I buy another one, most likely, but this one will probably outlive me. I think how a dealership handles whatever problems come up ultimately will make the decision for you. As far as brands, unfortunately they're all "foreign" so get what you like.
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Old 06-10-2013, 03:23 PM   #26
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Who's gonna pay $60K for a Jeep?
At the rate prices have been increasing lately, US by ~2020...
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Old 06-10-2013, 11:29 PM   #27
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Who's gonna pay $60K for a Jeep?
In many countries they already have to fork over more than $60k for a new Wrangler.
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Old 06-10-2013, 11:35 PM   #28
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I agree. The M3 we had, had more issues than National Geographic. After 7 years the happiest day is when we dumped it so paying a high price doesn't always mean quality. Would I purchase another BMW, no. Even though I'm sure there are many who have had zero issues. I have had no issues with my 10 Rubicon. Would I buy another one, most likely, but this one will probably outlive me. I think how a dealership handles whatever problems come up ultimately will make the decision for you. As far as brands, unfortunately they're all "foreign" so get what you like.
I don't have recent pictures of my Jeep up, but I had to point out that we have the same front bumper. Great minds think alike and apparently also have bad luck with BMW's.
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Old 06-13-2013, 12:59 AM   #29
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Is your dealer working with you or against you? If they're not helping you might start searching other nearby Jeep dealers to see if they know what's going on better then your current dealer.
The dealer is kind of working with me. My work schedule is crap too. I have had my service manager since 1999, he's a nice guy - it's the dummies they hire to do the work that get me. I had a Jeep guy there for awhile, he was great, but he's moved on.

I showed my service manager the A/C problem, he said I would need to drop it off for a half day of diagnosis and they would open a Star case. I told him I know there's no known fix, he even said that he knows what is probably wrong, but until they get a software or hardware fix for the HVAC controller unit, opening the Star case is all they can do.

Losing a vehicle for a half day is near impossible though, so it has to wait - again.
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Old 06-13-2013, 01:06 AM   #30
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Here's the issue I have though - you don't see the A/c cutting out as a problem - so how many others are out there that have this issue and either don't care or don't even know. This goes beyond the Wranglers - the Challengers and Chargers, and others are having similar issues.

My 2005 TJ was never in the shop for warranty work, only maintenance. My 2003 had the transfer case replaced at 18k, shortly after I bought it. The PO torn it up somehow, it was replaced under warranty.

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Originally Posted by fljeepleo View Post
I drag my jeep over boulders and send it deep into the nastiest mud known to man. What other vehicle does that? Not a mercedes or BMW. The AC cuts for for 4 seconds? Who cares? Mine does that too, My wife's mercedes used to not blow any air till it got cold enough and that was longer than 4 seconds. Take the jeep in and have them put the sleeve on the transmission line and be done with it, its not a big deal. If you nit pick every little thing your gonna be miserable, start enjoying the good things about the jeep. Just saying…… Sometimes these forums just make things worse for people. My TJ was in the shop more times than I can remember, my JKU has never been back to the dealer. There are a lot more safety standards required now days so they cant make them simple anymore. Its just a truck, try to enjoy the heritage of a jeep, go get muddy!

__________________
2013 JKU Sport, billet, auto, 3.73, LSD, 315/75/16 Duratracs on MB 72, 10A springs, Bushwacker flatties

Sold - 2005 TJ, red, auto, 3.73, 33" Duratracs, 4" lift
Ice storm casualty in 2007 - 2003 TJ, green, auto, 3.73, 33" Duratracs, 4" lift
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