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Old 11-24-2013, 10:53 AM   #1
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Voiding warranty

Hi everyone.
I've searched and read a few posts on the subject and MTN,PAT and others clearly state that any mod will cause that part to not be covered under warranty. I'm wondering if that also applies if one changed their stock wheels to 15" alloy with the 31/10.5 duratracs?

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Old 11-24-2013, 11:38 AM   #2
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I can't see how just going to a smaller wheel could void anything.

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Old 11-24-2013, 12:03 PM   #3
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Originally Posted by NYPDBLUE View Post
Hi everyone.
... any mod will cause that part to not be covered under warranty. I'm wondering if that also applies if one changed their stock wheels to 15" alloy with the 31/10.5 duratracs?
Obviously, the new, non-Chrysler supplied wheels and tires will not be covered by Chrysler. Stock tires are not covered by Chrysler - they are only covered by the tire manufacturers warranty, if any.

You will not void the warranty on any other parts or systems by your proposed change.
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Old 11-24-2013, 12:29 PM   #4
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No MOD of any kind, will eliminate factory warranty, unless your Dealer can prove to you that the MOD contributed to the failure, or if the failure was of a part, or workmanship of a item, other than original factory installed!

But the fact is, that MODS do create a gray area, to deny warranty!
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Old 11-24-2013, 01:54 PM   #5
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Here's a thought, READ YOUR WARRANTY.
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Old 11-24-2013, 02:19 PM   #6
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Originally Posted by NYPDBLUE View Post
Hi everyone.
I've searched and read a few posts on the subject and MTN,PAT and others clearly state that any mod will cause that part to not be covered under warranty. I'm wondering if that also applies if one changed their stock wheels to 15" alloy with the 31/10.5 duratracs?
Took delivery in last 48 hrs. and they told me to not do any mod's that are non MOPAR items. Don't know if this is to scare or true. I've read on this forum of people being told due to off roading the warranty is voided. Again I do not understand this when it is sold as a off roading vehicle(trail rated). Sounds like dealers may try to find any excuse to void warranty. Jeep.com directs you to Jeep Jamborees for off roading.
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Old 11-24-2013, 03:38 PM   #7
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Took delivery in last 48 hrs. and they told me to not do any mod's that are non MOPAR items. Don't know if this is to scare or true. I've read on this forum of people being told due to off roading the warranty is voided. Again I do not understand this when it is sold as a off roading vehicle(trail rated). Sounds like dealers may try to find any excuse to void warranty. Jeep.com directs you to Jeep Jamborees for off roading.
Statements such as that are actually a violation of law. As I stated earlier READ YOUR WARRANTY. You will see exactly what will void your warranty. Tampering with your odometer will void your warranty, not using non MOPAR parts.

Read this: MLM Law - Lawyer Grimes & Reese PLLC - Attorney Specializing in Multilevel Marketing - Understanding the Magnuson-Moss Warranty Act
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Old 11-25-2013, 09:00 AM   #8
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Took delivery in last 48 hrs. and they told me to not do any mod's that are non MOPAR items. Don't know if this is to scare or true. I've read on this forum of people being told due to off roading the warranty is voided.
There are threads on here about dealers voiding the warranty for CAI kits, lifts and others. It seems to not be consistent across the board.

If your dealer is telling you that driving it off-road will void the warranty then they are probably one of those that would try to void your warranty if you installed non-Mopar windshield wiper blades.
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Old 11-25-2013, 10:10 AM   #9
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There are threads on here about dealers voiding the warranty for CAI kits, lifts and others. It seems to not be consistent across the board.

If your dealer is telling you that driving it off-road will void the warranty then they are probably one of those that would try to void your warranty if you installed non-Mopar windshield wiper blades.
They may choose not to cover something under warranty, but the warranty is still not "void".
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Old 11-25-2013, 08:32 PM   #10
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What daggo is indicating is absolutely correct. However, there are dealers who are mod friendly and will cover a problem. Some are more strict and will try not to cover something. There are dealers that will try not to cover components affected by the "dealer installed" Mopar lift, etc. Check these issues out with a dealer prior to purchasing from them if you're concerned about a particular mod.
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Old 11-26-2013, 12:06 AM   #11
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They may choose not to cover something under warranty, but the warranty is still not "void".
The part of the warranty that they refused to cover due to an aftermarket product would be voided. Obviously, if someone installed a lift kit it would not affect the part of the warranty that had to do with the nav radio.
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Old 11-27-2013, 03:21 AM   #12
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^ This. If you go out and buy aftermarket speakers, a subwoofer, and a new headunit you wouldn't expect the dealer to cover those items if they broke - they are aftermarket items you installed. So you voided the warranty on the stock speakers, the sub, and the headunit basically. I only say basically, because you could easily enough (considering all) swap the speakers, sub, and headunit back to stock as well. Now if the dealer never saw the mod to begin with and you did a clean job, nobody might ever know. Otherwise, a dealer might make a note that you made a change, or may just tell you they won't cover that part anymore.

There's a whole thread going about a guy having issues with his CAI that a dealer installed and he's fighting them over warranty work on the engine now. Take it for what it's worth, better yet, know your dealer. My dealer is pretty mod friendly, and they will work with mods too on a payment option of course since it wouldn't be warranty.

Chrysler is Voiding My Engine Warranty For Using Their Cold Air Intake
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Old 11-27-2013, 06:44 AM   #13
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The part of the warranty that they refused to cover due to an aftermarket product would be voided. Obviously, if someone installed a lift kit it would not affect the part of the warranty that had to do with the nav radio.
Did I not state that?
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Old 11-27-2013, 07:17 AM   #14
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The part of the warranty that they refused to cover due to an aftermarket product would be voided. Obviously, if someone installed a lift kit it would not affect the part of the warranty that had to do with the nav radio.
This is it^^^
There is only one thing that will void a factory warranty, that is changing the odometer.
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Old 11-27-2013, 08:51 AM   #15
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This is it^^^
There is only one thing that will void a factory warranty, that is changing the odometer.
Failure to abide by Chrysler service schedule is also a splendid way to void warranty.
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Old 11-27-2013, 08:57 AM   #16
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Failure to abide by Chrysler service schedule is also a splendid way to void warranty.
Tha still does not void the warranty, although if the engine slings a rod out the side of the block, and the inside looks like a BBQ that's never been cleaned, they may not replace your engine. The rest of the jeep is still covered.
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Old 11-27-2013, 11:25 AM   #17
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Tha still does not void the warranty, although if the engine slings a rod out the side of the block, and the inside looks like a BBQ that's never been cleaned, they may not replace your engine. The rest of the jeep is still covered.

I often misuse "void" with "deny coverage"

Failure to comply with milestone services in your specific warranty guidelines,
modified parts/aftermarket changes, and the worst, any sign of simple neglect and abuse... all give an easy out for warranty service on any moving part.

It's unscrupulous, but 4 options for solution:
you can argue until blue in the face,
be lucky and have an awesome dealer, just comply with warranty condition, or eat the cost.
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Old 11-27-2013, 02:24 PM   #18
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I often misuse "void" with "deny coverage"
The difference however is a major distinction.
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Old 11-27-2013, 03:01 PM   #19
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The difference however is a major distinction.
Meh, only in a legal sense. The warranty admin guy is well trained in specific wording for claim denial.

"You modified it beyond warranty spec"

"Failure to adhere to maintenance schedule, causing premature wear"

"You have visible signs of misuse/neglect/street racing"(not jeep specific...lol)

Ever get flagged for warranty denial, and gone back for more warranty service later? Not often the friendliest service...
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Old 11-27-2013, 07:10 PM   #20
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The part of the warranty that they refused to cover due to an aftermarket product would be voided. Obviously, if someone installed a lift kit it would not affect the part of the warranty that had to do with the nav radio.
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Did I not state that?
It sounded like you thought I was saying that the entire factory warranty would be voided, which I did not mean.

However, let's say a CAI was installed and the vehicle had an engine failure. The dealer might deny a warranty repair in addition to adding a note about the CAI in the computer. Even if the owner removed the CAI and took it to a different dealer it would still be in the records and any engine warranty from that point forward would be void.
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Old 11-27-2013, 07:36 PM   #21
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Took delivery in last 48 hrs. and they told me to not do any mod's that are non MOPAR items. Don't know if this is to scare or true. I've read on this forum of people being told due to off roading the warranty is voided. Again I do not understand this when it is sold as a off roading vehicle(trail rated). Sounds like dealers may try to find any excuse to void warranty. Jeep.com directs you to Jeep Jamborees for off roading.
You have 72 hours to legally back out of a deal. If that happened to me I would tell the dealer right there on the spot that I was giving the Jeep back to them, and the deal was done and over with. And I would make sure they knew it was because of that dealerships attitude about warranty coverage. Then I'd find another dealer with a better appreciation of warranty coverage to buy the same Jeep from. If I couldn't find one, I wouldn't buy a Jeep.

My Jeep has a 3.5" lift, 35s, and a 6.4 hemi under the hood, and it still has a full factory warranty. AEV covers their part, and Chrysler covers their part. I've had two items replaced under warranty. While driving the Jeep, a check engine light came on. I took the Jeep to my dealership, which is excellent to work with, and told them I had a check engine light on. They called AEV and were told to check it over and see what was wrong. It was a faulty ground circuit for the throttle position sensor. The dealership fixed the bad ground, and AEV payed the bill. The other time, a check engine light came on again, so I took it to the same dealer and after checking it over they found it was a faulty ambient temperature sensor, which is a factory part. Chrysler covered it under warranty.

We need to get together and start boycotting dealerships that try to void warranty coverage without adequate cause. If word got out and dealerships started loosing a lot of business for this reason, they would improve their customer service.
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Old 11-27-2013, 08:49 PM   #22
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Reading the title, I was hoping to click in to see a pic of OPs jeep midair 15 feet off the ground in the middle of a jump....
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Old 11-27-2013, 09:51 PM   #23
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It sounded like you thought I was saying that the entire factory warranty would be voided, which I did not mean.

However, let's say a CAI was installed and the vehicle had an engine failure. The dealer might deny a warranty repair in addition to adding a note about the CAI in the computer. Even if the owner removed the CAI and took it to a different dealer it would still be in the records and any engine warranty from that point forward would be void.
Nope. It could be denied, but not void. There are laws to protect against the warranty being voided, which means it no longer exists.
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Old 11-28-2013, 08:08 AM   #24
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Nope. It could be denied, but not void. There are laws to protect against the warranty being voided, which means it no longer exists.
It seems they did:

Chrysler is Voiding My Engine Warranty For Using Their Cold Air Intake
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Old 11-28-2013, 08:12 AM   #25
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Since Jeep dealers sell brand new Wranglers for $50k+ that have already been modded already by the local mod-shop, how can the mods void a warranty. That just wouldn't make sense.
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Old 11-29-2013, 05:12 AM   #26
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Talking

I was going to buy a jku sport and change the wheels but three dealers in my area all said that could cause warranty issues. Don't really care to argue the point or go 200 miles out of my way for service at a more "friendly" shop so was thinking I may just wait for a willys special edition. Pretty much has all the upgrades I want except for max tow and instead of a black 15" rim I'll have a 17". Still haven't made up my mind tho. I may just end up staying with my ford. Those guys never hassle me about my "mods" (don't even consider tints and changing wheels a mod) and I get unlimited coffee and donuts!
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Old 11-29-2013, 06:42 AM   #27
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Since Jeep dealers sell brand new Wranglers for $50k+ that have already been modded already by the local mod-shop, how can the mods void a warranty. That just wouldn't make sense.
^This.
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Old 11-29-2013, 08:20 AM   #28
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Heres another fun fact about "scheduled" maintenance, often times when you take a vehicle in that is getting a warrenty covered service inspection, if they find problems that they would have to fix for free, they are not going say anything about it and send you on your way. It's not until the warranty has expired when they come at you with, "this is worn, that should be replaced, ect."

I could be wrong but I took my toyota in at 20k, 40k, 60k miles for inspections covered under warranty with never a single issue. Once I took it in for the 80k mile service check, which happened to be 2 months post warranty, they came back with almost 5k dollars worth of "fixes and replacements" they felt I needed to have done.
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Old 11-29-2013, 11:55 PM   #29
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I could be wrong but I took my toyota in at 20k, 40k, 60k miles for inspections covered under warranty with never a single issue. Once I took it in for the 80k mile service check, which happened to be 2 months post warranty, they came back with almost 5k dollars worth of "fixes and replacements" they felt I needed to have done.
Doesn't an individual dealership get reimbursed by the company for warranty repairs? If they do, I don't see what difference it would make to them whether it is under warranty or not.
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Old 11-30-2013, 09:52 AM   #30
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I may be wrong, but I don't think they are payed the same for warranty repairs.

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Doesn't an individual dealership get reimbursed by the company for warranty repairs? If they do, I don't see what difference it would make to them whether it is under warranty or not.

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