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Old 08-25-2014, 04:00 PM   #1
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Warranty Question

Does anyone know if it's a mopar part, but purchased from outside the dealer; having the dealer install will keep factory warranty? Since I sprung for extended factory warranty package, I want to slowly add the extras but through the dealer installation, keeping my investments realistic by buying outside of dealer parts price mark up.

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Old 08-25-2014, 04:04 PM   #2
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I would think that it would still be covered. That being said, they probably want more of your money and will say the part has to be purchased through them.

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Old 08-25-2014, 04:18 PM   #3
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There are no Chrysler dealers in my area that will install a Mopar part that can otherwise be ordered through them. I've only seen private shops that will do that. Even if they would allow you to provide the part you can be over charged the difference in labor and you would have no idea. Why would a dealer operate that way unless they don't mind losing $.
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Old 08-25-2014, 04:28 PM   #4
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Old 08-25-2014, 04:32 PM   #5
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A lot of MOPAR aftermarket parts don't even carry a warranty. I don't know if you're looking at a repair or an upgrade, but keep that in mind as well.
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Old 08-25-2014, 05:02 PM   #6
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What part are you talking about?

Just because it is sold by MOPAR it does not mean that is considered a stock factory part.
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Old 08-25-2014, 05:07 PM   #7
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I think they use the term "purchased over the counter" in their warranty.
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Old 08-25-2014, 06:01 PM   #8
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Originally Posted by Beastmaster View Post
I would think that it would still be covered. That being said, they probably want more of your money and will say the part has to be purchased through them.
yerp!!! had dealer install my mopar 3" lift… it was more $$$$ but had them right on my contract that all warranty is valid after install! bought new…left dealership with the lift and tires…

and also left dealer…. 5k lighter!! and couldn't be happier!!
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Old 08-25-2014, 06:12 PM   #9
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It doesn't matter what brand parts you use. I can't believe that people still ask this question. First read your warranty. It's included with every new vehicle purchase. Then read the Magnusson Moss Act of 1976.
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Old 08-25-2014, 06:13 PM   #10
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Originally Posted by marknkidz View Post
yerp!!! had dealer install my mopar 3" lift… it was more $$$$ but had them right on my contract that all warranty is valid after install! bought new…left dealership with the lift and tires…

and also left dealer…. 5k lighter!! and couldn't be happier!!
Glad your happy but the dealer does not warrant your vehicle it is the factory that has the ultimate say so if the dealer installs a lift and it wipes out other suspension or drive train parts the factory wont touch it would be up to the dealer to fix it and that is not going to be pleasant negotiation.
I ran into this problem with a dealer installed CAI on a Ram diesel with a failed Turbo which the factory said was dusted set me back $1,100.
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Old 08-25-2014, 06:21 PM   #11
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They cannot 'blanket deny' warranty claims because you chose to use other than 'factory' parts.

The Magnuson Moss warranty act specificly states that "Warrantors cannot require that only branded parts be used with the product in order to retain the warranty"

A 'non-manufacturer' provided part must be shown/proven to have "caused &/or significantly contributed to" the failure being considered under warranty, in order to deny a claim..

Most after-market parts 'meet or exceed' manufacturers specifications so this is generally not an issue, however it is still YOUR job make certain of this..
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Old 08-25-2014, 06:24 PM   #12
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JK/JKU warranty only applies to FACTORY INSTALLED parts.
I had my stock springs changed to the 19/60 Mopar springs by the Dealer I purchased my JK from. At the completion of the service I was told by the Service Mgr. that the Lifetime Warranty would not cover the 19/60 Mopar springs.
They may also try and lay blame on the non-factory part as the cause of a failure and deny warranty coverage. As I have read has happened on many occasions.
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Old 08-26-2014, 01:05 PM   #13
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Awesome insight

Since I am somewhat mechanically illiterate, I want to maintain the factory warranty at all cost. I'm not an idiot, but I don't have storage space for all the tools and parts to do anything on my own right now. One of the reasons I went Rubi X, is that it has most of what I will ever need for off-road. I just want to add warn winch, snorkel, air compressor , and aev tire caddy with fuel containers. It seems Mopar discontinued the snorkel from their parts line, and I think these mods are valid investments if I were to be self reliant on my adventures. Anything else I might need?
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Old 08-26-2014, 01:16 PM   #14
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Those mods are accessories. You're not replacing factory components, therefore you are not affecting your original warranty. They can be any brand and you don't need to have them installed by a dealer.

If you were to swap suspension, axles, change engine components, etc. then obviously those parts and anything those parts affect will not be covered under your original warranty.
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Old 08-26-2014, 01:22 PM   #15
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Then read the Magnusson Moss Act of 1976.
Good advice, but I would add to not only read the "pro-consumer" part of the act (the portion a lot of websites and forums like to quote), but only the "pro-manufacturer" part too. Like a lot of stuff out of DC, the act is a compromise.

You should also read up on the case law on the act too. How the courts have interpreted and ruled on the act, is just as important as the act itself.
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Old 08-26-2014, 09:03 PM   #16
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Solid advice

Good sound advice. Double check before doing anything and educate myself on the act. Thanks for the support.
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Old 08-27-2014, 12:23 AM   #17
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Hmmm this thread got me thiking... I was thinking of replacing the lower arm bolts on my JK, not because I plan on doing heavy offroading but just to nip a potential problem in the bud
Northridge 4X4 Jeep JK Grade 8 Hardware kit

However, I am also thinking about a 7/100 extended warranty because I have ZERO faith in Chrysler/Detroit workmanship. Seems that if I do nothing and develop a death wobble Chrysler will be on the hook for fixing it under the warranty. But if I replace the bolts and then get it they will likely deny coverage. Hmmm...
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Old 08-27-2014, 06:28 AM   #18
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Hmmm this thread got me thiking... I was thinking of replacing the lower arm bolts on my JK, not because I plan on doing heavy offroading but just to nip a potential problem in the bud
Northridge 4X4 Jeep JK Grade 8 Hardware kit

However, I am also thinking about a 7/100 extended warranty because I have ZERO faith in Chrysler/Detroit workmanship. Seems that if I do nothing and develop a death wobble Chrysler will be on the hook for fixing it under the warranty. But if I replace the bolts and then get it they will likely deny coverage. Hmmm...
You are waaaay over thinking this.
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Old 08-27-2014, 09:18 AM   #19
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Originally Posted by ASE_MasterTech View Post
They cannot 'blanket deny' warranty claims because you chose to use other than 'factory' parts.

The Magnuson Moss warranty act specificly states that "Warrantors cannot require that only branded parts be used with the product in order to retain the warranty"

A 'non-manufacturer' provided part must be shown/proven to have "caused &/or significantly contributed to" the failure being considered under warranty, in order to deny a claim..

Most after-market parts 'meet or exceed' manufacturers specifications so this is generally not an issue, however it is still YOUR job make certain of this..
The Magnusson Moss act only applies to after mkt stock replacement parts built to oem specs. A lift kit or other NON oem spec parts are specifically denied in the factory warranty and any factory part failed due to non oem spec parts. also count the number of lawers they have and compare it to the number of lawers you have. so in the end if you play you pay.
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Old 08-27-2014, 09:33 AM   #20
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I would consider the AEV products that Mopar actually install and cover warranty on. You will have to find a MOPAR -AEV installer in your area. My stock jeep has lots of AEV on it.
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Old 08-28-2014, 02:39 AM   #21
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I figure it like this. So long I have the same exact part that the Mopar parts dept would order or carry on hand at my dealer, they should be able to install it at their ridiculous labor markup and I eat cost there, but make up for it with savings by getting the part elsewhere. Well that's the dreamworld that I live in.
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Old 08-28-2014, 02:44 AM   #22
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I'm not cheap, I'm just broke all the time! So I try to make the best with what I got and make efficient purchases. I really appreciate the forum for assisting me in making better informed choices. Mahalo forum.
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Old 08-28-2014, 02:53 AM   #23
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Quote:
Originally Posted by marknkidz View Post
yerp!!! had dealer install my mopar 3" lift… it was more $$$$ but had them right on my contract that all warranty is valid after install! bought new…left dealership with the lift and tires…

and also left dealer…. 5k lighter!! and couldn't be happier!!
Just FYI, dealer isn't the ultimate authority on your warranty being valid. Dealer submits a warranty claim to Chrylser for reimbursement of parts and labor costs. Chrysler can deny it, and then the dealer has to eat the parts and labor costs. Bet the dealership will only let that happen once until they say you can no longer repair your vehicle under warranty because it has been modified.

In general, Mopar part numbers that begin with letter "P" are not warrantied. You can believe otherwise. That's fine. Dealer will eat that cost. Chrysler will not reimburse them.

Quote:
Mopar Performance Parts with part numbers beginning with “P” are sold “as-is” without warranty coverage of any kind by Mopar unless otherwise noted.
Source:
http://www.google.com/url?sa=t&rct=j...74035653,d.aWw







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