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Old 01-10-2017, 10:31 PM   #1
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Was I ripped off by this tire/wheel vendor?

Just replaced my factory wheels on my 09 JK. I was advised to get the TPMS rebuild kits so I did. After the wheels were installed the warning light was on (it was never on previously). They told me that it would probably go off after driving on it a bit. It didn't go off and I brought it back in a couple of days later. They checked all the sensors by using some type of scanning tool as well as connecting something to my OBD port. Although they didn't find a problem, they said that what most likely happened was a TPMS sensor battery went bad when a wheel was taken out of range during the swap and the subsequent pairing probably depleted the battery. They also said that I was due to replace them anyway since my Jeep is a 2009.

I don't know anything about TPMS sensors--I only know that they were working when I went into the shop to have new wheels put on and they weren't working when I drove it away. If what they told me is legit then I'm okay with it--if not, I'm not sure what to do. What do you guys think?
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Old 01-10-2017, 10:54 PM   #2
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TPMS have a battery in them (each wheel) look to 5-8yrs. if new for battery life.. The question is... did they replace the sensors with the correct frequency? I forget what freq. the 09's run on. hopefully someone will chime in on that. The new TPMS in the wheels need to have the same freq. that the Jeep is looking for. If wrong, They will not read at all. If they screwed up, it's on them to fix.

Good luck

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Old 01-10-2017, 10:56 PM   #3
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Did they say what was included in the rebuild kit? Was it just the aluminum valve stems?
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Old 01-10-2017, 11:06 PM   #4
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Quote:
Originally Posted by rednroll View Post
Did they say what was included in the rebuild kit? Was it just the aluminum valve stems?
I believe it was just the valve stuff--the kits were priced very low ($4 each?--I can check).

After I had the problem and they couldn't fix it they did say that I could order new sensors for around $60 per wheel.
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Old 01-10-2017, 11:07 PM   #5
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Quote:
Originally Posted by rednroll View Post
Did they say what was included in the rebuild kit? Was it just the aluminum valve stems?
^^^What he said.

Quote:
Originally Posted by Forbin View Post
I believe it was just the valve stuff--the kits were priced very low ($4 each?--I can check).

After I had the problem and they couldn't fix it they did say that I could order new sensors for around $60 per wheel.
Bingo! If they replaced with a standard valve stem.. That's the problem.
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Old 01-10-2017, 11:29 PM   #6
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Originally Posted by Hafaday View Post
^^^What he said.


Bingo! If they replaced with a standard valve stem.. That's the problem.
How would I know? Is it possible to fix it? My invoice just lists it as a "TPMS RBK BASIC KIT."

FWIW, the business in question is a vendor on this site but I'm dealing with one of their brick & mortar stores. I'd expect them to know how to transfer over the sensors correctly as that's a core part of their business. I have absolutely no idea about any of it (hence me asking for advice here). All I know is that my sensor light wasn't on when I went in to get new wheels from them and it was on after. Their explanation just seemed a bit too convenient (sensor battery happening to go out during the wheel swap), but since they seemed to check everything with their sensor I wasn't smart enough to offer an alternative explanation.
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Old 01-10-2017, 11:35 PM   #7
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Since I'm too dumb to figure out how to edit a post, here's a picture of the rebuild kits from their website.
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Old 01-11-2017, 12:19 AM   #8
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Quote:
Originally Posted by Forbin View Post
How would I know? Is it possible to fix it? My invoice just lists it as a "TPMS RBK BASIC KIT."

FWIW, the business in question is a vendor on this site but I'm dealing with one of their brick & mortar stores. I'd expect them to know how to transfer over the sensors correctly as that's a core part of their business. I have absolutely no idea about any of it (hence me asking for advice here). All I know is that my sensor light wasn't on when I went in to get new wheels from them and it was on after. Their explanation just seemed a bit too convenient (sensor battery happening to go out during the wheel swap), but since they seemed to check everything with their sensor I wasn't smart enough to offer an alternative explanation.
Calm down, Nothing but a thing Man. We are here to help.

I doubt all 4 (5 including spare) tmps batteries shit the bed at the same time. I think 07-12 had a freq of 315mhz. You need to find out if they used the original, or replaced with new and what the frequency is. That said... Looks like the "rebuild" is stem only with original TPMS. So that would be new valve stem and old TPMS.. Is it possible... Yes. Likely... No (to me) That they would all die just like that.

Quote:
Originally Posted by Forbin View Post
Since I'm too dumb to figure out how to edit a post, here's a picture of the rebuild kits from their website.
You aint dumb... Yous a learning.
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Old 01-11-2017, 12:46 AM   #9
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"They checked all the sensors by using some type of scanning tool as well as connecting something to my OBD port"


Couple of things sound fishy.
The scanning tool checks the output of the TPMS sensor. you can check the TPMS with it sitting on a table by itself. If the sensor was bad, that should have found it. I would go back and have them check the sensors again. One sensor would set the light off. There should not be any reason to get 5 new sensors, other than age. At a minimum they should last 5 years. Mine will stay in until I get the first light and the tester shows a bad battery. Does you Jeep have a pressure readout? The one not showing any reading would be the culprit.



Here are a couple of vids of the process. I don't think that the 2009 would be different from the 2008 as in the first vid. B

2008 jeep (auto reprograms)



reprogramming TPMS module via OBD port
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Old 01-11-2017, 09:20 AM   #10
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I had the same problem with my 2009 when replacing my tires. I purchased 2 new from the tire shop because my aluminum valve stems were cracked on 2 of them. Similar as you $120 just for those 2 replacements. They told me the same thing, I need to drive around for the light to go off. I came back a week later with the light still on and having never gone off. They pulled all the sensors and checked them with their little machine, where they stated all the sensors are good and then re-paired my sensors with the receiver. Told me to go try it again and drive around some more. Light never did go off.

As mentioned, there are 2 different frequencies for the JK Wrangler sensors. Your 2009 transmits at 315Mhz. I never did get my sensors fixed because I got tired of going back into the shop for them to trouble shoot which didn't work the 1st time around and a single light displayed on the dash as is the case with our 2009's is pretty much useless. You need to individually inspect your tires anyway. I suspected my problem was that they either sold me the wrong frequency sensors for the 2 they replaced, they didn't pair the new ones correctly or a battery died on 1 of 3 they didn't replace. Maybe it's easy for the batteries to die on older sensors once they're removed since they're a further distance from the TPMS receiver? I don't know but my experience was the same as yours and decided getting it fixed properly just wasn't worth the hassles.

Your best bet is to just buy 5 replacement sensor assemblies on Amazon and then take those into the shop and have them installed. That way you're at least sure you got the correct frequency of sensor (315Mhz) and have sensors with new batteries. It will cost you about $20-$25 each, sometimes cheaper purchasing them through Amazon, rather than over paying the typical shop price of $60-$80 ea. Or you could buy a Superchips Flashcal programmer for $165 and turn the light off on your dash and visually inspect your tires to make sure they're not low when you park your Jeep like I did.

https://www.amazon.com/dp/B00IAZ42FG...I3PS18D6XY0T4N
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Old 01-11-2017, 10:13 AM   #11
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The rebuild kits are only valve stems and seals, they used the OBD2 port to try to pair the sensors to your Jeep (doesn't work), after 8 years or so the batteries in the TPMS sensors are depleted. I would replace all the sensors..they were all put in at the same time and all will fail one by one, a major pia!
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Old 01-11-2017, 03:52 PM   #12
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Originally Posted by Hafaday View Post
Calm down, Nothing but a thing Man. We are here to help.

I doubt all 4 (5 including spare) tmps batteries shit the bed at the same time. I think 07-12 had a freq of 315mhz. You need to find out if they used the original, or replaced with new and what the frequency is. That said... Looks like the "rebuild" is stem only with original TPMS. So that would be new valve stem and old TPMS.. Is it possible... Yes. Likely... No (to me) That they would all die just like that.


You aint dumb... Yous a learning.
Thanks (both to you and everybody else who responded). I'm still not sure of what to do. Like I said, they scanned the sensors in front of me then plugged something into my OBD port to (I think) check that the sensors were paired properly. The only thing they said was that my right front tire sensor showed low air (PSI was 35) so they upped all the tires to 37 PSI which didn't fix it. That's when the young guy (a manager I think) offered up the possibility of the TPMS batteries being bad because the wheels were separated from the Jeep during the swap. After watching the video above, it seems like if I had a bad/dead sensor that it would have been identified when they scanned them?

If you think the shop might be able to fix the issue, what specifically should I tell them to check or do? Sorry to ask for such specific advice, but I'm completely out of my depth when it comes to tires & wheels. The Jeep is a 2009 with 100K miles. I'm not overly concerned about the warning light being on since I get my tires balanced & rotated frequently. Should I just eat this one and replace the TPMS sensors the next time I get new tires (likely to be a few years since the tires are pretty new)?
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Old 01-11-2017, 04:20 PM   #13
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gee, now I feel bad for just skipping the sensors altogether when I upgraded my wheels/tires...
seems the only thing TPMS is good for is telling me (with annoying flashing lights and chimes) that when it gets cold out, my tire pressure drops (kind of like I would want it too for additional snow traction anyway)....

never knew I was missing out on all this fun...
oh well, maybe next time...
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Old 01-12-2017, 06:31 PM   #14
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Originally Posted by Forbin View Post
Thanks (both to you and everybody else who responded). I'm still not sure of what to do. Like I said, they scanned the sensors in front of me then plugged something into my OBD port to (I think) check that the sensors were paired properly. The only thing they said was that my right front tire sensor showed low air (PSI was 35) so they upped all the tires to 37 PSI which didn't fix it. That's when the young guy (a manager I think) offered up the possibility of the TPMS batteries being bad because the wheels were separated from the Jeep during the swap. After watching the video above, it seems like if I had a bad/dead sensor that it would have been identified when they scanned them?

If you think the shop might be able to fix the issue, what specifically should I tell them to check or do? Sorry to ask for such specific advice, but I'm completely out of my depth when it comes to tires & wheels. The Jeep is a 2009 with 100K miles. I'm not overly concerned about the warning light being on since I get my tires balanced & rotated frequently. Should I just eat this one and replace the TPMS sensors the next time I get new tires (likely to be a few years since the tires are pretty new)?
Weather you want to eat it and see the light all the time. Or not is up to you.

My thought on this is.... one of three things happened.

1. They screwed up the repair kit and jack up your stuff.
2. The wrong freq. tpms has been mounted in all wheels.
3. They don't really know what they are doing

Either way. your stuff was working when you went in. It should be working we you left.
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Old 01-12-2017, 06:52 PM   #15
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Is the light flashing or is it just solid on?, if its flashing id assume they broke a sensor and are hoping you dont call them out on it. if its solid id check the pressures of all 5 wheels and bring to another shop and have them reset the light with their tool.

if i remember correctly all you need to do to reset the light is drive over 15mph for like half a mile and dont drop under that 15 mph

i wouldnt replace all 5 sensors as well. replace the 1 that is bad and call it a day.

their rebuild kits are basically just the collar nut, and a gasket that could leak since its already been seated to the old wheel so its always good to replace the seal when changing stems
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Old 01-12-2017, 07:08 PM   #16
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Had a similar problem after replacing the sensors. After a few months of driving with that stupid light I was checking for a parasitic drain and left the neg cable disconnected for two hours or so to trouble shoot the circuits. That time of no batt connection corrected the stuck light.

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