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Old 07-08-2012, 09:28 AM   #31
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Originally Posted by watusibison View Post

Now this is not the first I heard about synthetic on first oil change - Ferris recommends on first oil change, to go 50% regular and 50% synthetic.
That's a myth that just won't die. Many cars come with synthetic oil as the factory fill. Having said that I use dino oil for my first change because I shorten the interval. Then at about 3000 miles I make the switch to synthetic oil, and use it until the vehicle becomes my beater. At that point I switch back to the cheaper dino oil. Ferris's method won't harm anything either.
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Old 07-09-2012, 12:59 AM   #32
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Originally Posted by demarpaint View Post
I'd make them change it to the proper grade oil. That engine specs 5W30 oil and nothing else. Although it's unlikely [for one oil change] damage can result from using to thin an oil in that engine. I can't believe the lame excuses they use for a screw up. Lets look at it another way, lets say you used 5W20 in it, and the engine blew. If they did an oil analysis and found the wrong grade of oil was used you might have problems getting that engine fixed under the warranty. I'd have them change it, or refund you the money and DIY. JMO
A lot of BS from my dealer. They said they would stand behind their 5W20 put in it (which they certainly have to as they screwed it up and think about how many they have screwed up) and other dealers would not have a warranty problem because they all work as a corporate (which I doubt so, I can see the dealer blaming other dealers...)

Anyway, at the first place I don't want any problem to the engine and I don't want to deal with any queston raised about the wrong grade being used. There should be no question asked ever, if they have had done the right thing.

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Old 07-09-2012, 10:17 AM   #33
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Originally Posted by computeruser View Post
Want it done right? Do it yourself.
Northern by birth, Southern by choice.

It's better to be a hick than it is to be a dick.
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Old 07-09-2012, 11:16 AM   #34
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Originally Posted by MotorCityBear View Post
Well I went in for my "free" oil change this week. When I got home I noticed the invoice listed oil and labor but no oil filter.

So I called them, thinking there was a mistake in the invoice.


The "free" oil change did not include an oil filter.

So whatever dirty oil was in the filter is still in my new engine.

I would have gladly paid for a filter, had they told me they would not be changing it. I don't understand how these places stay in business.
The dealership went against Chrysler's recommendation and according to the owner's manual violated your warranty.

From the owner's manual:

The Scheduled Maintenance services listed in this
manual must be done at the times or mileages specified
to protect your vehicle warranty and ensure the best
vehicle performance and reliability. More frequent maintenance
may be needed for vehicles in severe operating
conditions, such as dusty areas and very short trip


8,000 Miles (13,000 km) or
6 Months Maintenance Service

Change the engine oil and engine oil

Rotate the tires, rotate at the first sign of
irregular wear, even if it occurs before
8,000 miles (13 000 km).

Inspect all door latches for presence of
grease, reapply if necessary.
Odometer Reading Date
Repair Order # Dealer Code

Signature, Authorized Service Center

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Old 07-09-2012, 11:36 AM   #35
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To look at it from a different angle, if you were doing your own oil changes and used a different oil than recommended and a problem developed with the engine, would the dealer warrant it?

As long as there is a warranty on the powertrain, I put in the exact weight/viscosity that Chrysler says to put in it. If you can't trust the guys who designed and tested the engine who are you going to trust?

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