Hello, new to the forum and to newer wranglers; Im trying to help solve what seems to be a cascade of disasters with a 2005 wrangler for a friend.
He bought it new, maintains it properly, and it only has about 70,000 miles on it at this time.
First he had a shifting problem and the dealership ended up replacing the entire 6 speed tranny. They claimed the gears were 'welded' together, even though he drove it down there. That job took three weeks and they, in typical dealer fashion, left out a bunch of bell housing bolts, left some loose, and damaged some interior paneling.
He had it back for about two weeks and it suddenly would not start with no warning. He thought it was a dead battery, but now it turns out that the engine is seized.
The dealer tells him that the oil pump failed and killed the engine. My question is that on a 4.0, could a crappy transmission installation cause an oil pump failure? Where is the oil pump located on the engine, is it between the tranny and engine? Could they have missed a keyway reinstalling the tranny or something similar?
I am unfamiliar with specifics of the engine, but I AM familiar with the reliability of the 4.0, and it seems questionable to me that it would be fine for years, and suddenly after these guys do a hack job, it has a massive engine failure.
Hes kind of in a catch 22 with the second opinion. The problem is that the guy has limited means and can't afford to tow the thing all over town while the dealer threatens to invalidate their drive train warranty if he removes it from their lot.
Its BS, but its how these scumbags seem to work.
He went through the same thing with the transmission. If he leaves it there, the work will be done for free, but it will definitely be shoddy work. If he takes it, he has to pay someone to actually diagnose the problem and repair it, which he wont be able to afford. The only thing he can think to do is have their work reviewed by the local jeep guru afterwords.
Unfortunately for him, the jeep first broke down outside an oil change place and those guys also thought it was seized, so he has kind of a second opinion. They could not turn the engine over with a 4 ft breaker bar.
It just seems totally crazy. I had a couple of commanches with 250,000 mile 4.0s I beat the holy hell out of, and this guy just drives the thing to and from work. If ever a jeep had a quiet life, this was it.
If it is under warranty he has the right to have it fixed at any dealerships service dept that he wants as long as they are a certified Chrysler dealer.I agree I would make some calls to someone in a higher seat.
Since they are so incompetent that they left bolts loose, it's possible they left something - a bolt, a tool - in the bellhousing that has jammed the flywheel keeping it from turning. The engine itself may not be seized at all.
Even if they didn't put any lube in the tranny and it locked up, pushing down on the clutch should disconnect it from the engine. But if the flywheel was jammed, the engine wouldn't turn.
A nice conversation - and possibly a threat of a lawsuit and a newspaper article might get the District Rep to have it towed to another dealership to avoid all the possible bad publicity. The District Rep oversees several dealerships and does not want negative publicity. And he has the power and authority to get it towed. Start out nice, then slowly turn up the heat.
I certainly wouldn't want the same idiots that screwed it up to even get near it! They'll deny and lie about what happened.
It's no wonder the country is falling apart - stupidity abounds!
I passed that on to him, now they are claiming that they can't legally give him a loaner car for the interim. They state they can only give him a 'discount' on a rental car from them.
I also think they probably left something in the bell housing. He will never know if he leaves it there. What a nightmare.
I once have a project vehicle I was working on for over a year. I would push the thing in and out of a garage and up onto a lift in all weather. It was extremely difficult to roll and would lock up, so it was hard work getting the thing to move. I must have pushed that thing with high resistance well over a mile if you add it up.
Finally when I was done with the engine and transmission, I moved to the brakes and discovered that there was a screwdriver wedged between the rim and caliper. All that time I was pushing against a flipping screwdriver.
A tool rolling around in there is definitely possible.