So I've had a few problems with my 1998 wrangler 2.5L...
I'm a woman and I don't know much about whats under the hood...
My car was only starting some of the time and after realizing it was just getting worse, I took it to get it fixed today.
I really don't care what these people charged for labor because thats how they make the money, but I feel like these parts are marked up way too high!!
Turn Signal Socket Left Front - Part $79.99 ... I've seen these online for like $9.99-$29.99. Has anyone bought one from a retailer recently? (They also charged $42.50 for labor on this which seems rediculous if they know what they are doing)
Crank Shaft Position Sensor - Part $99.95 ... This might be reasonable?
Starter - Parter $169.95 This seems like $20 higher than most online but what do I know?
If anyone has bought these from any dealerships or autopart stores or mechanics please let me know how much it was for your TJ jeep!! Thanks!
After all the work they did, my car is now running rough when it was running fine before so I'm going back and making them fix it ... and I want to make sure these prices for parts are fair!!!!
The turn signal was ridiculous and the starter was a bit high I would not take it back to them... And I just hope they didn't screw something up when they changed the crank position sensor. Which probly wasn't the problem. Likely it was the starter
first off most the time when your jeep/car wont start it has to do with your battery or the alternator.
but if the alternator was messed up you really would struggle with starting it.
why you needed a turn signal socket has nothing to do with it. (unless it was broke but you didn't state that)
i would take it back tell them they screwed up have them take all their crap out and puts yours back in. (if they still have it).then find one of your friends or neighbors and have them replace the battery for you. im 99% sure thats your only problem
I'm sorry to say this (and I'm sure that it does not pertain to every mechanic out there), but if you are a woman than you are considered an easy target for unneccessary repairs. The key is to do your homework and get all the information that you can before taking it in. It's a shame that you didn't find this forum first. If you can go in with enough knowledge to make them think that you can't be taken advantage of you'll stand a much greater chance of being dealt with honestly.
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For the turn signal, if its just the housing, its over priced. If they have to replace the plug the bulb goes into as well, like they had to on my jeep because it was corroded and shorting out my turn signals, then i still think its over priced, but not as much so.
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As far as the shop goes, always try to ask around about a reputable place for repair. Going in a shop that you know nothing about could cost you.
It doesn't sound too bad to me, a starter may have been going out due to a bad crank sensor, causing long cranking times. And you need to remember, there are four prices parts suppliers have: cost, dealer, walk in, and list. Shops always charge list for parts. Period. If you went to the parts store, they charge you walk in, when the shop gets parts, they're charged dealer. Aside from labor, that is how the shop makes a profit. Beside the fact that if the part goes bad under warranty, the shop has to replace it at no charge, which this markup helps. If you bring in your own parts, be prepared to pay the shop to replace the defective part on your dime.
All in all, if your not a mechanic, having it done right with a warranty, usually 12 month/12,000 miles, is worth it. Too many back yard mechanics will start changing parts until they fix the problem, which is more $$ than a real mechanic.
I owned my repair business for 23 years.
Most shops have a decent sized markup on parts, helps pay the overhead, for example- a parts guy(s), transport, parts depo, and so on.... As you can see, between labor and parts, a simple repair can quickly become ridiculously expensive.
This is why so many people on these forums are very passionate about working on their stuff themselves and helping others with the same.
As far as what they did to fix your issue, it is hard to say it needed both the CKPS and starter, but it seems pretty obvious that though you may have needed that socket, it had nothing to do with the hard start/long crank. Did you ask for that socket to be looked at, did you authorize it get fixed?? If not, I would negotiate that line item down a little.
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I have a mechanic that I trust very much and yet, I always try to make certain that my women friends of my wifes friends and their daughters to older Ladies that I Know through business go with me to have the car looked it. This is after I have determined whether it's something that I can fix myself or not. I would never send a lady alone. The only time I will send my wife for is the free oil change on the Durango that we bought when it was new. They (the Dealer) know better than try to sell her something extra!
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Does seem high on the Turn Signal Socket, The $42.50 labor is not too much & likely included diagnosis is likely 1/2 hour labor,The starter is not too bad Remember most shops do not buy their parts where you would & you are likely getting a better part for the $,A shop has to make $ on the part too.
The way I look at it is the first time you go to a mechanic, you are just a "job". If you go back a second time for more repairs, you are now a "customer". As a customer, you will be treated different.
I try to do as many repairs as I can. But time, tools and knowledge put me in the position of taking my jeep/car to a mechanic. I take my jeep to a guy that specializes in high end import cars. It was funny seeing my tj along side a BMW that holds a speed record and other exotics. But I trust the guy will do good work and stand behind his repairs.
You may have paid a bit too much. If you feel comfortable with the guy and he has an established business, consider it your customer initiation fee. I know that is counter intuitive, but it is the reality of that and many other industries.
My recommendation is to find a good mechanic or shop, and use them religiously. Most shops are good at servicing pretty much anything. Mine did overhauls as well, so they got it all. When he quits and goes somewhere else, go there instead! The dealers are good for only what they can provide, which isn't much anymore. The dealer rates are very high.
(I think I bought too many bad cars, come to think of it!)
Shops make money by selling labor and by selling parts. And they don't sell parts at their cost.
This is so true. I know a guy that works at a place that I will not name(P#P BOY$) that makes 10$ an hour and 22% of all parts and labor. This is not mentioning that these places get the parts at huge (up to 50%) discount from auto parts stores like Autozone( I am a commercial delivery driver for them).
Might has well have taken it back to the dealership,if you're going to get ripped off at least your Jeep would be running right.
Always have back up (mechanic-specializes in Jeeps or 4x4's) or Firestone,if the dealership is charging way too much.
It's usually a toss up,back in November I took my Jeep back to the dealership since the check engine light came on.I was pretty sure it was from the crappy Mobil gas I had put in 48 hours before.Right after I left the gas station the Jeep was idling rough.I was expecting to dish out around $300.oo for labor and parts since I knew it was bad sensor.
I was dead on..the oxygen sensor went bad both of them.
But then they wanted to charge me an additional $300.oo for filter,spark plugs and a new battery (original battery/voltage was low).I asked if the spark plugs were gold and my Jeep only has 18,000 miles on it.A tune-up isn't needed until 30,000 miles and I'm not paying $125.00 for a battery.
I took it to Firestone directly after they fixed the sensors,got a new battery, filter for $115.00 and it only took 20 minutes to get done.
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