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Old 05-03-2013, 07:30 PM   #1
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Americas Tire Question

I have a question for anyone that might know the answer. I bought 4 new tires at americas tire in February. I have put 900 miles on them and my front driver tire was low. I thought I saw a nail in the tire but wasn't sure because it was in the tread too deep. So I took it to americas tire and they said I was leaking air from the side wall. I didn't buy the protection package they offered so they said they would give me a free tire and I would pay $80 for the warranty for 5 tires. I said ok and they ordered the tire. I didn't pay anything yet. I called later to see what the prorated rate would be for the tire and they said $25 so I told them I want to do that instead. They gave me this whole lesson why it's better to get the warranty but I don't really use my jeep as a daily driver it's my second car. They are a very shady crew of employees. So basically I just want to know if when I get my new tire in am I allowed to keep my old tire? I honestly think its not leaking from the sidewall but I was just going to take it to another tire shop to have it checked and if it is still good and can b patched then I can have a 5th tire. So am I allowed to keep my old tire or do they keep it because they prorated me for it? Lol this turned into a long essay. Thanks for the help!

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Old 05-03-2013, 07:54 PM   #2
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The tire is yours. U can keep it. It's not a faulty tire that they would have to send to the mfg. also u dint have to pay the tire tax to dispose it. Just tell them u want your old tire.

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Old 05-03-2013, 08:17 PM   #3
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The tire is yours. U can keep it. It's not a faulty tire that they would have to send to the mfg. also u dint have to pay the tire tax to dispose it. Just tell them u want your old tire.
Ok. Thank you for your help!
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Old 05-10-2013, 06:16 PM   #4
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Ok so I went today to get my new tire that came in. As soon as I told them I wanted to keep my old tire they said I couldn't because they needed to send it to the manufacturer. I asked them why and if the tire is defective. He said he didn't know. So I asked why it needed to be sent to the manufacturer if its not a defective tire. He said they needed to take it back because they are pro-rating the tire. I kinda got heated and just told them forget it. He said ok but do I really want to drive with a bad tire. I said I didn't even think there was anything wrong with the tire. I haven't drove the jeep in a week and the tire pressure is still at 30psi (I checked with my tire gauge before I went there). I told him I didn't trust them and I left. I'm not really worried about my tire. Definitely not going back to this store. I also have a 2012 scion I needed to get 4 new tires for and I got hustled at this same store but that's for another forum. All in all I spent about $1500 at this store since march this year. This is my experience just sharing and venting. I'm not trying to get money back or a free tire. Just want to be fair.
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Old 05-10-2013, 06:21 PM   #5
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That is definitely true that they can request/keep the defective tire when it is replaced by the warranty. The store gets dinged if they don't get the defective tire back which is returned to the manufacturer for credit.

Generally speaking, America's Tire Store and Discount Tires (sister companies) have about the best reputation for taking care of tire issues in an honest & fair manner. I learned that years ago, I won't buy my Jeep tires from anyone else.
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Old 05-10-2013, 06:35 PM   #6
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That is definitely true that they can request/keep the defective tire when it is replaced by the warranty. The store gets dinged if they don't get the defective tire back which is returned to the manufacturer for credit.

Generally speaking, America's Tire Store and Discount Tires (sister companies) have about the best reputation for taking care of tire issues in an honest & fair manner. I learned that years ago, I won't buy my Jeep tires from anyone else.
Yeah I might just find a different store next time. I'm definitely not bashing the company. I just haven't had a good experience with this store and its employees.
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Old 05-10-2013, 07:05 PM   #7
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I've bought several sets from the local America's Tire and never had any issues with getting one replaced due to a defect ( commuter car ) or under the road hazard. They consistantly have the best prices of anywhere in town.

My father slashed a new MTR last year on the first trip out...don't ask me how....and they replaced it under the road hazard with no questions asked. Can't beat that anywhere...
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Old 05-10-2013, 07:30 PM   #8
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I've bought several sets from the local America's Tire and never had any issues with getting one replaced due to a defect ( commuter car ) or under the road hazard. They consistantly have the best prices of anywhere in town.

My father slashed a new MTR last year on the first trip out...don't ask me how....and they replaced it under the road hazard with no questions asked. Can't beat that anywhere...
Yeah I didn't get the road hazard warranty. Don't drive my jeep much. Didn't think I would need it. Seems like my tire is fine though. I might take it to another tire shop if it gets low again to get it checked out. They did have the best prices which is why I went there twice. Just didn't like the service and the employees at this location. I guess that's their job to get the most money possible
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Old 05-10-2013, 07:47 PM   #9
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So you wanted to pay $25 for the prorated new tire and keep the old tire? Yea that's not how it works bro...you get the prorated price because they get to keep the old tire. If you wanted to keep the old tire so bad you should have bought a new one at full price instead of throwing a fit.

I'm not trying to sound like a dick but from what you wrote the tire shop was more than fair with you. Not only were they willing to sell you the protection package after you already put 1k miles on the tires (pretty sure they're not suppose to do that) but they offered you a new tire for $25. So $80 out the door for a new tire and a warranty package you should've bought in the first place. Sounds fair to me.
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Old 05-10-2013, 07:58 PM   #10
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So you wanted to pay $25 for the prorated new tire and keep the old tire? Yea that's not how it works bro...you get the prorated price because they get to keep the old tire. If you wanted to keep the old tire so bad you should have bought a new one at full price instead of throwing a fit.

I'm not trying to sound like a dick but from what you wrote the tire shop was more than fair with you. Not only were they willing to sell you the protection package after you already put 1k miles on the tires (pretty sure they're not suppose to do that) but they offered you a new tire for $25. So $80 out the door for a new tire and a warranty package you should've bought in the first place. Sounds fair to me.
Calm down no one is throwing a fit "bro". I originally started the thread to ask for advice.
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Old 05-10-2013, 09:08 PM   #11
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Calm down no one is throwing a fit "bro". I originally started the thread to ask for advice.
Maybe he came off too harshly, but he did offer advice; accurate advice at that IMO.
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Old 05-10-2013, 09:27 PM   #12
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Maybe he came off too harshly, but he did offer advice; accurate advice at that IMO.
Yea I just wanted to know my options. No need beating a dead horse. Thanks everyone for the advice. If indeed my tire is bad then ill get a new tire no biggie. I just didn't want to be a sucker which is why I asked on here.
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Old 05-10-2013, 10:20 PM   #13
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I wasn't trying to be harsh and I apologize if I came off that way. Throwing a fit was the wrong way to word it... causing a scene maybe? I'm just going by what you said "I kinda got heated and just told them forget it" and "I told him I didn't trust them and I left". Hey i'm guilty of causing many a scene myself but I make sure the situation warrants it...which I don't believe it did in your case.

And i'm from CA we say "bro" here I actually called a female friend (if there is such a thing) "dude" the other day and she looked at me funny It was an accident but still..
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Old 05-10-2013, 10:21 PM   #14
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Quote:
Originally Posted by SeVeReDiStOrTiOn View Post
So you wanted to pay $25 for the prorated new tire and keep the old tire? Yea that's not how it works bro...you get the prorated price because they get to keep the old tire. If you wanted to keep the old tire so bad you should have bought a new one at full price instead of throwing a fit.

I'm not trying to sound like a dick but from what you wrote the tire shop was more than fair with you. Not only were they willing to sell you the protection package after you already put 1k miles on the tires (pretty sure they're not suppose to do that) but they offered you a new tire for $25. So $80 out the door for a new tire and a warranty package you should've bought in the first place. Sounds fair to me.
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