Originally Posted by Jerry Bransford
I can't imagine not being able to find a local tire store that wouldn't be more than happy to match any online price when you bring them a printed quote for the exact tire that they sell. I'd much rather buy locally for a lot of reasons... better support, keeping my friends and neighbors employed, etc. I'd even pay slightly more to buy locally since I wouldn't have to worry about dealing with an impersonal website for something like tires that are apt to need more support than something like an Apple iPad I'd be happy buying online.
Yeah, I have bought 4 sets of tires from the Goodyear right around the corner from my house, they have always been willing to match online prices and I love that I can just drop off either one of our vehicles at any time and have the tires rotated, balanced, checked for punctures and repaired if needed at no cost.
And for those take the time to read this, let me tell you a story that guaranteed that I would be a returning customer...
I bought a set of 4 Goodyear Forterra's for my old truck and after about two years I had one cause a vibration at speeds over 55. I took it in and they said it had a broken belt and that they could pro rate it but there was one problem... they no longer made the tire in that size. I was rather upset. The tires still looked new, even still had the little whiskers on the sidewalls. That set of tires was almost $1000 and I wanted to keep them as a matched set. I hate not having matched tires.
After telling me that they no longer made the tires the shop manager offered to pro rate the entire set so that I could keep all of them matched. So he replaced all four tires with a brand new set of Wrangler AT's in the same size I had (31x10.5x15) for $300.
I don't think any online tire shop would have done that.