Cheers to Best Tops Customer Service!! - Jeep Wrangler Forum
Jeep Wrangler Forum

Go Back   Jeep Wrangler Forum > TJ Jeep Wrangler Forum > TJ General Discussion Forum

Join Wrangler Forum Today


Reply
 
Thread Tools

Please support our sponsors and let them know you heard about them on WranglerForum.com
Old 03-19-2011, 01:07 PM   #1
Jeeper
 
T'sTJ's Avatar
 
Join Date: Jun 2010
Location: SoCal
Posts: 97
Images: 7
Cheers to Best Tops Customer Service!!

After owning my Sunrider for 6 years (4 years out of warranty) I emailed them with several problems that I've been experiencing. They agreed to replace the problem related parts free of charge. Now granted, it may have only cost me about $30 max, but they were willing to cover it + shipping without an argument of any sort. I really didn't expect much, yet I'm very happy with the results.

This sort of reminded me of the time when I was 15 and the seal went prematurely bad on my Crossman BB gun. With dad's encouragement, I wrote them and before I knew received two seals, a large box of BB's and a box of pellets. That was great customer service, but seemed to be the norm back then. This was also a great lesson to learn as a kid. I've seen this lost over the years and am glad to see that there are a few company's still around that simply want to make their customers happy.

T

T'sTJ is offline   Quote Quick Reply
Old 03-19-2011, 01:12 PM   #2
Jeeper
 
WahooWolfe's Avatar
 
Join Date: Sep 2010
Location: Sunny Central Florida
Posts: 224
Kudos to Bestop! That's why I own one of their tops myself

__________________
The more I know, the less I understand.................

LIVE, LOVE, LAUGH, LEARN
WahooWolfe is offline   Quote Quick Reply
Old 03-19-2011, 05:16 PM   #3
Jeeper
 
Tdad's Avatar
 
Join Date: Jun 2005
Location: NE Pa.
Posts: 148
Agreed - Bestop's customer service is top-notch. I emailed them a few years back about an issue I was having with sliding uppers that I bought used, and they went way beyond my expectations to make things right.
Now that I need a new soft top, there's only one brand I'm looking at.

Tdad is offline   Quote Quick Reply
Old 03-19-2011, 07:17 PM   #4
Jeeper
 
Jefenhauser's Avatar
 
Join Date: Mar 2011
Posts: 14
That makes me feel good since I just bought my sunrider top. I love it!
__________________
Jefenhauser
____________
05' TJ Sport
Jefenhauser is offline   Quote Quick Reply
Reply

Quick Reply
Message:
Options

Register Now

In order to be able to post messages on the Jeep Wrangler Forum forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.
User Name:
If you do not want to register, fill this field only and the name will be used as user name for your post.
Password
Please enter a password for your user account. Note that passwords are case-sensitive.
Password:
Confirm Password:
Email Address
Please enter a valid email address for yourself.
Email Address:

Log-in

Human Verification

In order to verify that you are a human and not a spam bot, please enter the answer into the following box below based on the instructions contained in the graphic.



Thread Tools

Posting Rules
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Good customer service can be hard to find Missoulatj General Jeep Discussion 1 01-31-2011 04:23 PM
Bestop Hiring a Customer Service rep Geoff@Bestop Colorado Jeep Forum 12 08-04-2010 02:48 PM
Great Amazon Customer Service bflank General Jeep Discussion 1 12-23-2009 10:00 AM
Viking Customer Service 4point General Jeep Discussion 7 12-22-2008 10:54 PM
great customer service (bestop) jonnybravo General Jeep Discussion 5 05-10-2008 02:33 PM



» Network Links
»Jeep Parts
» Featured Product

All times are GMT -5. The time now is 10:40 AM.



Jeep®, Wrangler, Liberty, Wagoneer, Cherokee, and Grand Cherokee are copyrighted and trademarked to Chrysler Motors LLC.
Wranglerforum.com is not in any way associated with the Chrysler Motors LLC