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Old 07-12-2011, 11:48 AM   #1
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Disappointed in JC Whitney

Just as the title says, I'm a bit disappointed in JCW. I order some seat covers in March. After three months, they had faded, BADLY. I was dealing with some mechanical issues so I just got around to contacting JCW. They stated that the seats were declined by the manufactorer warranty since fading wasn't covered. I inquired about JCW's "One Year 100% Satisfaction Guarantee". The rep said it wasn't covered. I read her the entire page where is explained this guarantee and nowhere does it mention seat covers. She said she doesn't know why they aren't covered.

I complained enough that they are going to refund me my money, but bottom line, their 1 year satisfaction guarantee isn't what they say it is!!

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Old 07-12-2011, 11:49 AM   #2
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stick with 4wd and 4wheelparts....they do people right...

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You can lock it..even put a different t/c in it..but its still not a RUBICON!
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Old 07-12-2011, 11:51 AM   #3
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JCW sells junk
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I already asked your wife and she said it was OK!
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Old 07-12-2011, 11:55 AM   #4
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Quote:
Originally Posted by Ratdaddy View Post
JCW sells junk
I am finding that out!!!
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Old 07-12-2011, 12:19 PM   #5
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I've been ordering from Quadratec and so far have been impressed.
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Old 07-12-2011, 12:22 PM   #6
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JC Whitney got bought by the same company that owns Autopartswarehouse.com. That's what one of the employees told me; she's probably no longer there because now you have to talk to someone in Asia. Look at the bright side: you got your money back.
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Old 07-12-2011, 04:51 PM   #7
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I've had really good luck with Jegs....great customer service.
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Old 07-12-2011, 04:56 PM   #8
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Originally Posted by Ratdaddy View Post
JCW sells junk
JCW sells everything!

The brand name stuff they sell is no different than what is sold elsewhere.
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Old 07-12-2011, 05:21 PM   #9
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I think the point was that, unlike places like quadratec, they also sell total junk, not that they sell junk exclusively.
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Old 07-12-2011, 05:32 PM   #10
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I go through Quadratec, though they can be a little pricey; 4WP or 4WD. Both are practically the same and I haven't had an issue on either, plus 4WP has free shipping to store
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Old 07-12-2011, 05:39 PM   #11
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JC Whittney says they have Autometers starting out at $29.99 i asked them what kind of car is it for ? they still haven't responded LIARS !

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