How badly did I get over-charged by stealership? - Jeep Wrangler Forum
Jeep Wrangler Forum

Go Back   Jeep Wrangler Forum > TJ Jeep Wrangler Forum > TJ General Discussion Forum

Join Wrangler Forum Today


Reply
 
Thread Tools

Please support our sponsors and let them know you heard about them on WranglerForum.com
Old 05-13-2013, 01:43 PM   #1
Jeeper
 
MarkGLHS's Avatar
 
Join Date: Aug 2012
Location: Ellington, Connecticut
Posts: 1,094
How badly did I get over-charged by stealership?

My right front caliper failed and was locking up that wheel and I was in a hurry to get this repair done so I took it to my local Jeep dealership. They showed me, and I agreed, that not only was one of my calipers toast but so too were both rotors. All the brake parts, except the pads, were original to this TJ w/ 76K miles.

They replaced both front rotors and calipers w/ OEM Mopar parts, replaced the soft brake lines in front also, new pads, then bleed the entire system.

Total cost, parts, labor, tax: $719.00

Keep in mind I am in CT where everything is more expensive....but how much did I get over-charged, if at all? Thanks.

__________________
2002 Wrangler Sahara, all stock, 5-speed, Dana 44, duel tan tops, 2nd owner.

2008 Hemi Grand Cherokee Limited 4X4, Quadradrive II, original owner, 22,000 miles.
MarkGLHS is offline   Quote Quick Reply
Old 05-13-2013, 01:57 PM   #2
Jeeper
 
tkfx's Avatar
 
Join Date: Aug 2012
Location: La Crescenta, CA
Posts: 855
What made you believe that the rotors were toast? Were they warped? Deep scratches in them?

__________________
Yellow 04 LJ 4spd Auto:
-HPD30 w/ Aussie Locker, Alloy USA Chromoly Axles, RuffStuff cover, Reinforced Tubes, 4.88
-D44 w/ limited slip
-1 Ton Crossover Steering w/ Hiem Joint ends
-33" BFG KM2

My Build Thread
tkfx is offline   Quote Quick Reply
Old 05-13-2013, 01:57 PM   #3
Jeeper
 
DFW6ER's Avatar
 
Join Date: Mar 2012
Location: FloMo
Posts: 847
That's not atrocious. Just Brakes or Brakes Plus would've charged the same, if not more. An independent shop might have beat it by 100-200. Factor in the fact that it wasn't safe to drive and you needed it fixed pronto and it's a justifiable expense, especially if you're not a DIYer.

This is assuming they were being straight up with you about the rotors. As stated above, why were the rotors bad? Warped, too worn to resurface? Pitted or gouged?
__________________
2012 Black JKUR...stock for now
DFW6ER is offline   Quote Quick Reply
Old 05-13-2013, 01:57 PM   #4
Jeeper
 
SinfulDragon's Avatar
 
Join Date: Jun 2011
Location: Indiana
Posts: 981
1 - Go to autozone.com for prices of said parts
2 - Add the cost of a bottle of whiskey and coke to the above total.
3 - Labor, you get none, you get whiskey and coke
4 - realize they just slammed your ass like a screen door in a hurricane.
SinfulDragon is offline   Quote Quick Reply
Old 05-13-2013, 02:02 PM   #5
Jeeper
 
D2K47's Avatar
 
Join Date: Mar 2012
Location: Chicago
Posts: 200
Quote:
Originally Posted by SinfulDragon View Post
1 - Go to autozone.com for prices of said parts
2 - Add the cost of a bottle of whiskey and coke to the above total.
3 - Labor, you get none, you get whiskey and coke
4 - realize they just slammed your ass like a screen door in a hurricane.
Lmfao I just rofl'd so hard. Thank you.
D2K47 is offline   Quote Quick Reply
Old 05-13-2013, 02:05 PM   #6
Jeeper
 
Join Date: Apr 2013
Posts: 216
Do you drive a Range Rover?? Bc even then all 4 corners cost $1200. Just throwin that out there
Huelsmma is offline   Quote Quick Reply
Old 05-13-2013, 02:16 PM   #7
Jeeper
 
free78's Avatar
 
Join Date: May 2011
Location: Seminole, Florida
Posts: 238
Changed calipers and pads on mine for about $60 and had it complete in about 20 minutes. So yeah I believe they got you.
__________________
1997 TJ
2011 Liberty
free78 is offline   Quote Quick Reply
Old 05-13-2013, 02:36 PM   #8
Jeeper
 
SweetTeaDrinkerTJ98's Avatar
 
Join Date: Feb 2013
Location: Northwestern Pennsylvania, 1 hour away from Erie.
Posts: 144
Quote:
Originally Posted by free78 View Post
Changed calipers and pads on mine for about $60 and had it complete in about 20 minutes. So yeah I believe they got you.
Where the hell did you find calipers and pads for $60??

I put calipers rotors and pads on mine for about $350 no low end stuff but not the super expensive things either.
__________________
1998 4 banger stock. 31" Mastercraft Courser M/Ts

SweetTeaDrinkerTJ98 is offline   Quote Quick Reply
Old 05-13-2013, 02:44 PM   #9
Jeeper
 
MarkGLHS's Avatar
 
Join Date: Aug 2012
Location: Ellington, Connecticut
Posts: 1,094
so differing opinions so far?.....yes the rotors were very badly gouged/grooved, even to the point where there was a raised jagged edge on the outer diameter, they were bad. I was allowed to go into the shop and inspect the entire front system before I agreed to the job.

the pair of calipers were a tad less than $100. remember they also replaced all the soft brake lines up front because the right side was badly worn, those Mopar hoses were another $100...it was the OEM/Mopar rotors that were the big hit on the parts cost.

i figured i over-paid a tad....i got good parts and these guys know their jeeps. I am DIY-er but not when it comes to brake systems.

so maybe $200 i could have squeezed out by shopping around? ouch.
__________________
2002 Wrangler Sahara, all stock, 5-speed, Dana 44, duel tan tops, 2nd owner.

2008 Hemi Grand Cherokee Limited 4X4, Quadradrive II, original owner, 22,000 miles.
MarkGLHS is offline   Quote Quick Reply
Old 05-13-2013, 03:00 PM   #10
Jeeper
 
Join Date: May 2010
Posts: 2,220
Quote:
Originally Posted by MarkGLHS View Post
it was the OEM/Mopar rotors that were the big hit on the parts cost.

i figured i over-paid a tad....i got good parts and these guys know their jeeps. I am DIY-er but not when it comes to brake systems.

so maybe $200 i could have squeezed out by shopping around? ouch.
You can get some of the best pads and rotors for the TJ from Black Magic Brakes for only $235:

Jeep Wranger (TJ) 1997 - 1999 Front Brake Package

And if you shop around you can find just the rotors for even cheaper.

I think you probably could have saved more than $200 personally, and had you even done the work yourself you could have saved a huge chunk of change.

Brakes can be pretty simple to work on, especially if you're just working on disc brakes. If you haven't ever worked on a vehicle, it's not hard to figure out. It's one of the first things I ever did myself on a vehicle, and seeing prices like this is exactly why I started.

But I can see labor adding up to a big amount of what you paid. Unfortunately that's the cost of taking your vehicle somewhere to get worked on.
geiman is offline   Quote Quick Reply
Old 05-13-2013, 03:07 PM   #11
Jeeper
 
Atthehop's Avatar
 
Join Date: Jul 2008
Location: NW, NJ
Posts: 3,772
I think that was a fair price for OEM parts and dealer labor if you cannot do it. Yourself and don't want crap from China and a newbie doing your brakes at a Muffler shop.
__________________
Retired my 94 YJ 4cyl 5spd @ 200K
Now in a 04 TJ 4cyl 5spd CV @120K+
Both as a commuter vehicle in NW, NJ
April 2012.downsized and now a 99er.
Atthehop is online now   Quote Quick Reply
Old 05-13-2013, 03:18 PM   #12
Jeeper
 
DFW6ER's Avatar
 
Join Date: Mar 2012
Location: FloMo
Posts: 847
Quote:
Originally Posted by Atthehop View Post
I think that was a fair price for OEM parts and dealer labor if you cannot do it. Yourself and don't want crap from China and a newbie doing your brakes at a Muffler shop.
This. Not everybody can do a brake job themselves. If you don't have the tools and the know-how or a place to do the work, what other option do you have than to let a shop do it. I had the good fortune to have a friend teach me how to do brake work because I sure as heck wasn't about to attempt a repair like that on such a critical piece of equipment by myself.
And I've seen brakes-only repair shops (big name shops) charge outrageous amounts of money for brake work, have even heard of them telling people their master cylinders needed to be replaced because their pads got too worn, telling people their rotors were too worn to be resurfaced, but discarding them before the person could ask for the spent ones back, etc.
You hear Brakes Plus advertising on the radio that they'll replace brakes and rotors for $99/rotor...but they've got tons of complaints with the BBB about folks walking in for routine brakework and leaving with $1000+ bills for huge repair jobs that likely weren't warranted.
Overall, I'd say what the OP paid for dealership work was in line with what most dealerships would charge for that work
__________________
2012 Black JKUR...stock for now
DFW6ER is offline   Quote Quick Reply
Old 05-13-2013, 03:28 PM   #13
Jeeper
 
Jaxon1023's Avatar
 
Join Date: Dec 2012
Location: Pensacola, FL
Posts: 1,017
Quote:
Originally Posted by SweetTeaDrinkerTJ98 View Post
Where the hell did you find calipers and pads for $60??

I put calipers rotors and pads on mine for about $350 no low end stuff but not the super expensive things either.
I'm with you on that one. Unless you went to a junk yard
Jaxon1023 is offline   Quote Quick Reply
Old 05-13-2013, 03:34 PM   #14
Jeeper
 
Join Date: May 2010
Posts: 2,220
Quote:
Originally Posted by SweetTeaDrinkerTJ98 View Post
Where the hell did you find calipers and pads for $60??

I put calipers rotors and pads on mine for about $350 no low end stuff but not the super expensive things either.
Quote:
Originally Posted by Jaxon1023 View Post
I'm with you on that one. Unless you went to a junk yard
Checkout RockAuto's prices on loaded calipers. You can get the cheapest ones for $20 a piece (not including core charge of course). Not that they would be your best option, but it's still an option nonetheless. You can even get the Centric loaded calipers for $100 with only a $20 core charge. If you were on a tight budget that wouldn't be a bad way to go.
geiman is offline   Quote Quick Reply
Old 05-13-2013, 03:35 PM   #15
Jeeper
 
MarkGLHS's Avatar
 
Join Date: Aug 2012
Location: Ellington, Connecticut
Posts: 1,094
thanks for the feedback folks....i probably have the best (stock) front brake set-up I could have purchased, but the downside is my wallet is a tad lighter than it could have been if I had spent time shopping around.

One more thing: they gave me a 1 year, 12K mile warranty on everything, parts and labor, baked into that $719 price.
__________________
2002 Wrangler Sahara, all stock, 5-speed, Dana 44, duel tan tops, 2nd owner.

2008 Hemi Grand Cherokee Limited 4X4, Quadradrive II, original owner, 22,000 miles.
MarkGLHS is offline   Quote Quick Reply
Old 05-13-2013, 03:38 PM   #16
Jeeper
 
MarkGLHS's Avatar
 
Join Date: Aug 2012
Location: Ellington, Connecticut
Posts: 1,094
RockAuto? my experience is they sell JUNK.
__________________
2002 Wrangler Sahara, all stock, 5-speed, Dana 44, duel tan tops, 2nd owner.

2008 Hemi Grand Cherokee Limited 4X4, Quadradrive II, original owner, 22,000 miles.
MarkGLHS is offline   Quote Quick Reply
Old 05-13-2013, 03:42 PM   #17
Jeeper
 
Join Date: May 2010
Posts: 2,220
Quote:
Originally Posted by MarkGLHS View Post
RockAuto? my experience is they sell JUNK.
Unfortunately your experience is wrong. I'm quite sure some of the cheapest stuff they do sell is junk (as can be said about any place), but certainly not everything. I've been referred there by Blaine (he goes by Black Magic Brakes on here) when looking for certain parts.

You saying everything RockAuto sells is junk is like saying I was burned once on a purchase from Amazon so everything they sell must be junk. You'll have bad experiences everywhere, but typically that's the exception and not the standard.

Quote:
Originally Posted by MarkGLHS View Post
i probably have the best (stock) front brake set-up I could have purchased
Many who have the experience would say the best setup on stock brakes is with the Black Magic pads Blaine sells. If you're still on stock sized tires now it certainly isn't a necessity at the moment, but if you ever upgrade they're certainly worth a look.
geiman is offline   Quote Quick Reply
Old 05-13-2013, 03:44 PM   #18
Jeeper
 
flflash's Avatar
 
Join Date: Mar 2013
Posts: 519
You paid a fair price, two New OEM Calipers New not rebuilt Chinese Crap, set of Factory brake pads new good stuff, New OEM brake rotors which I'm sure if the caliper was locking up at least one of your old rotors was toast and I always recomend replacing them in pairs, New Factory Brake hoses those are not cheap, then you had brake fluid and shop supplys, labor at probably around $100 an hr 2.5 hrs or so.
They did'nt screw you you got a qualified person who knew what they where doing to repair it, you got a good warranty thats good at any Dodge/Jeep Dealership Nationwide. Actually if anything they may have been a bit low.
Another thing to remember is those original Factory parts lasted you 76,000 miles and many years, no reason the new ones wont also. Now can you say that about all the cheap aftermarket stuff being thrown around?

That said I'm sure someone will pipe up and say how they can buy a pair of calipers for $60 hose's for $20 rotors for ten bucks each and do the whole job in their driveway in a half hour......from what I've seen thats pretty much how some on this forum think
flflash is offline   Quote Quick Reply
Old 05-13-2013, 04:01 PM   #19
Jeeper
 
free78's Avatar
 
Join Date: May 2011
Location: Seminole, Florida
Posts: 238
__________________
1997 TJ
2011 Liberty
free78 is offline   Quote Quick Reply
Old 05-13-2013, 04:03 PM   #20
Jeeper
 
free78's Avatar
 
Join Date: May 2011
Location: Seminole, Florida
Posts: 238
I would have another $60 in it if I had not returned the cores.
__________________
1997 TJ
2011 Liberty
free78 is offline   Quote Quick Reply
Old 05-13-2013, 04:07 PM   #21
Jeeper
 
Moabrubi's Avatar
 
Join Date: May 2011
Location: Rancho Cucamonga, CA
Posts: 1,567
Quote:
Originally Posted by MarkGLHS View Post
thanks for the feedback folks....i probably have the best (stock) front brake set-up I could have purchased, but the downside is my wallet is a tad lighter than it could have been if I had spent time shopping around.

One more thing: they gave me a 1 year, 12K mile warranty on everything, parts and labor, baked into that $719 price.
Best front brake setup? Don't think so. Just because it's OEM and they gave you a useless warranty that's a lame justification for paying too much.

You could have done much better for cheaper. Just my 2 cents..
Moabrubi is online now   Quote Quick Reply
Old 05-13-2013, 04:45 PM   #22
Jeeper
 
UnlimitedRubicon's Avatar
 
Join Date: Jan 2009
Location: behind enemy lines fighting the Caliban
Posts: 1,131
water

under

the

bridge
UnlimitedRubicon is offline   Quote Quick Reply
Old 05-13-2013, 05:15 PM   #23
Sponsoring Vendor

WF Supporting Member
 
Black Magic Brakes's Avatar
 
Join Date: May 2011
Posts: 1,820
Quote:
Originally Posted by SweetTeaDrinkerTJ98 View Post
Where the hell did you find calipers and pads for $60??
Trust me, that stuff does exist. You can get a set of front pads from Rock Auto for 10.44 and a pair of rotors for 35 bucks which brings your total to about 45 bucks.

I wouldn't bolt them up to my worst enemy's vehicle, but they do exist.

When you cruise around some of the boards and you see the folks offering the rear disc brake conversions for the bigger rear axles like the 14 bolt and Dana 60 and 70 for 299.00 shipped, that's how they do it.
__________________
I am Savvy, I am the brake Wizard.
http://blackmagicbrakes.com
Black Magic Brakes is offline   Quote Quick Reply
Old 05-13-2013, 05:20 PM   #24
Sponsoring Vendor

WF Supporting Member
 
Black Magic Brakes's Avatar
 
Join Date: May 2011
Posts: 1,820
Quote:
Originally Posted by flflash View Post

That said I'm sure someone will pipe up and say how they can buy a pair of calipers for $60 hose's for $20 rotors for ten bucks each and do the whole job in their driveway in a half hour......from what I've seen thats pretty much how some on this forum think
We both know that a pad and rotor swap is not quite the same as a front axle brake job where all the parts are cleaned, wire brushed, bolt holes are cleaned and inspected, divots are repaired on the knuckles, the proper brake lube is used, rotors are properly cleaned, brake dust and debris is removed from the caliper pistons, and the system is bled correctly after being flushed.

After the tires are off, I can do a pad and rotor swap in about 5 minutes per side, a brake job takes me about an hour per side not including the flush.
__________________
I am Savvy, I am the brake Wizard.
http://blackmagicbrakes.com
Black Magic Brakes is offline   Quote Quick Reply
Old 05-13-2013, 05:38 PM   #25
Jeeper
 
wmdavis007's Avatar
 
Join Date: May 2011
Location: Rockingham, NC
Posts: 114
Quote:
Originally Posted by geiman View Post
Unfortunately your experience is wrong. I'm quite sure some of the cheapest stuff they do sell is junk (as can be said about any place), but certainly not everything. I've been referred there by Blaine (he goes by Black Magic Brakes on here) when looking for certain parts.

You saying everything RockAuto sells is junk is like saying I was burned once on a purchase from Amazon so everything they sell must be junk. You'll have bad experiences everywhere, but typically that's the exception and not the standard.



Many who have the experience would say the best setup on stock brakes is with the Black Magic pads Blaine sells. If you're still on stock sized tires now it certainly isn't a necessity at the moment, but if you ever upgrade they're certainly worth a look.
I agree. I have bought tons of parts from RockAuto.com (NEVER get the economy stuff they sell ) and the parts have always been "up to snuff". As for brakes, I will be upgrading my front brakes with Black Magic pads and rotors soon as my funds allow. I do think you got taken for the labor, but at least you got good parts and they are properly installed.
wmdavis007 is offline   Quote Quick Reply
Old 05-13-2013, 05:41 PM   #26
Newb
 
Join Date: May 2013
Posts: 2
At least it is genuine parts and you have a receipt to add to the collection looks good if you resell to show all the work that's done
Jasontee1 is offline   Quote Quick Reply
Old 05-13-2013, 09:09 PM   #27
Jeeper
 
Join Date: Mar 2013
Posts: 268
OUCH!!!!!!!!! Sounds like you got raped! Time to learn to do the simple jobs on your own. Invest in a Chilton's
PiePuncher is offline   Quote Quick Reply
Old 05-13-2013, 09:41 PM   #28
Jeeper
 
SeVeReDiStOrTiOn's Avatar
 
Join Date: May 2012
Location: CA
Posts: 768
Putting off any maintenance makes you pay in the end one way or another. I wouldn't say you got hosed but, like the others said, you could've done better for less. Lets face it, brakes/lubes are the bread and butter for shops. That's their honey pot that everyone needs...you don't always need a repair done on your vehicle. Hopefully you learned a lesson about preventive maintenance.
SeVeReDiStOrTiOn is offline   Quote Quick Reply
Old 05-14-2013, 02:58 AM   #29
Jeeper
 
SweetTeaDrinkerTJ98's Avatar
 
Join Date: Feb 2013
Location: Northwestern Pennsylvania, 1 hour away from Erie.
Posts: 144
Quote:
Originally Posted by MarkGLHS View Post
RockAuto? my experience is they sell JUNK.
Quote:
Originally Posted by Black Magic Brakes View Post
Trust me, that stuff does exist. You can get a set of front pads from Rock Auto for 10.44 and a pair of rotors for 35 bucks which brings your total to about 45 bucks.

I wouldn't bolt them up to my worst enemy's vehicle, but they do exist.

When you cruise around some of the boards and you see the folks offering the rear disc brake conversions for the bigger rear axles like the 14 bolt and Dana 60 and 70 for 299.00 shipped, that's how they do it.
If I knew about that stuff I would've gotten it seeing as I'm 18 and on the college kid budget. I do kinda like having brakes that I know aren't cheap though.
__________________
1998 4 banger stock. 31" Mastercraft Courser M/Ts

SweetTeaDrinkerTJ98 is offline   Quote Quick Reply
Old 05-14-2013, 03:00 AM   #30
Jeeper
 
MarkGLHS's Avatar
 
Join Date: Aug 2012
Location: Ellington, Connecticut
Posts: 1,094
thanks again for the feedback, interesting how diverse the opinions of the pricing are.

when i said "best stock setup" i was only refering to the fact i had a trained jeep technician using factory parts, no monkey business or short-cuts, and no questionable knock-off materials. i'm sure there are better brake set-ups, but those would not be stock/factory.

i never said 100% of what RockAuto sells is junk, just some of it, well quite a bit of it from the numerous alternators, water pumps, and other mechnicals i have purchased from them over the years that failed very early, or didnt work at all. i would agree that some of the stuff they sell is fine, all of it is priced cheap.

good discussion folks.

__________________
2002 Wrangler Sahara, all stock, 5-speed, Dana 44, duel tan tops, 2nd owner.

2008 Hemi Grand Cherokee Limited 4X4, Quadradrive II, original owner, 22,000 miles.
MarkGLHS is offline   Quote Quick Reply
Reply

Quick Reply
Message:
Options

Register Now

In order to be able to post messages on the Jeep Wrangler Forum forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.
User Name:
If you do not want to register, fill this field only and the name will be used as user name for your post.
Password
Please enter a password for your user account. Note that passwords are case-sensitive.
Password:
Confirm Password:
Email Address
Please enter a valid email address for yourself.
Email Address:

Log-in

Human Verification

In order to verify that you are a human and not a spam bot, please enter the answer into the following box below based on the instructions contained in the graphic.



Thread Tools

Posting Rules
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off



logo carid shop wrangler parts carid fender flares custom wheels store avs deflectors at carid

» Network Links
»Jeep Parts
» Featured Product

All times are GMT -5. The time now is 08:44 AM.



Jeep®, Wrangler, Liberty, Wagoneer, Cherokee, and Grand Cherokee are copyrighted and trademarked to Chrysler Motors LLC.
Wranglerforum.com is not in any way associated with the Chrysler Motors LLC