Originally Posted by kpla51
having same issue dealership is saying its the whole cluster iv been trying to fix this for weeks
That's possible. If the HVAC control panel lights work (& dim as they should when adjusted) & other places like the radio & the shift indicator if you have an auto trans all work then you know the switch is good. Unless all of the bulbs are bad, the circuit board in the cluster may be bad. I'm sure that requires a new cluster.