I have read many threads on here that bash companies for issues with products. This is not one.
I have a problem with my rampage top and I have sent several e-mails to the corporate office. I am hoping since I have seen them monitor threads that someone from the company will see this and respond.
Background on my issue.
I purchased my top in October of 2010. I have been very happy with the product. I like its design, I like the way it fits, I like the sound quality. The Sailcloth material has held up wonderfully. However I have come across some of the same issues others have.
1. The zipper that attaches the rear window to the side window has broken. (specifically the left hand or drivers side on mine.)
2. The straps on the top.
My problem started last year when the straps that tie the lowest piece of the top (beneath the window storage pocket) to the roll bars broke. Not a big deal I may have been too forceful in tightening. However as of now I have one count them one strap left on the entire top that has not broken. The strap that goes from the center roll bar to the windshield snapped while loosening the plastic cinch. The drivers side rear strap that hold the top portion of the top down to the tub snapped. The passenger side strap crumbled into dust in my hand.
At this point I have a top that is in great shape with no way to hold it to my Jeep. I understand that there is only a 2 year warranty on the product and that I fine. I am looking for help to repair my top so I can continue to use it. Though i do find it surprising that my Bestop Safari (Which I am having to run now) is five or six years old and the straps are in perfect condition. While the straps from Rampage could not even support the weight of a gallon of milk with out crumbling.
If anyone from Rampage Products sees this please check your corporate e-mail for communications from firstname.lastname@example.org
or feel free to contact me through here. I am looking forward to working with you to find a solution so I can continue using the top that I have grown to love over the past 2 years.