jeep wont back your dealer any more, big surprise there. sounds like the dealer is trying to do work that they have no business doing. setting up gears is the only thing that i wont do on a car/jeep because in order to do it correctly it requires alot of special tools and years of experience to really get the feel for it, you cant just bolt them in. i would call jeep and see what they can do for you as far as setting you up with a place that knows what there doing. if all else fails, take it to an offroad shop, a performance shop, or some other place that does alot of gears and truely knows what there doing. might just be me but it allways seems like the oldest guy working at the gear shop does the best work, probably because hes been doing it for so long.