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Old 03-02-2010, 07:38 AM   #1
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What ripp-off artisits!!

I just have to vent. These Dealerships all cry there not making enough $$, They all want help from the Govt, If they came off thier HIGH HORSES for a bit maybe they'ed get some more buss./customers.. I just called the parts Dept, at the local "STEALERSHIP" for jeeps. I am looking for a Rubber mucket that fits under the door surround for a 2000 TJ. Part # 55177257aa or 55177256aa. I first checked google= where I found them going for $19.99 plus the shipping. So I decided to give the dealership a chance, They gave me a price of ($47.95)!!!!!! They got to be out of there minds. Don't they realize that the internet has opened up so many doors to the customers, that we will know when were getting ripped! Sorry just had to vent.

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Old 03-02-2010, 07:45 AM   #2
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Check other dealers in your area. I found my bumper end caps for like $30 a pair at one, and <$8 at another...... It's all in who you ask sometimes.

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Old 03-02-2010, 07:46 AM   #3
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dealer ship prices are terrible but many people are not smart enough to go look else where for parts
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Old 03-02-2010, 08:23 AM   #4
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I remember I went in to get some OEM oil filters for my old car (Hyundai Tiburon) and they wanted like $50 for 3 filters... LOL They all suck around here. I never go to dealerships anymore. Go to NAPA and if they can't get it check rockauto.com.
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Old 03-02-2010, 08:34 AM   #5
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Originally Posted by daanbc View Post
I first checked google= where I found them going for $19.99 plus the shipping. So I decided to give the dealership a chance, They gave me a price of ($47.95)!!!!!!
You think that's a rip-off..... I needed a U-joint changed. Figured I'd see what the stealer would charge.
Ready for this??.....
OVER $200!!!! $90 just for the U-joint itself!!!
Bought one at PepBoys for $13 (with a zerk fitting, unlike the cheap-o ones the stealer had!) and changed it myself.
Guess I owe myself $187+ now!!

Only reason I go to the dealer is free inspections and oil changes.
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Old 03-02-2010, 10:10 AM   #6
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As an employee for the owner of a Chrysler dealership...there's a few things you should be aware of. I'm not defending the employees themselves...if they do a bad job, then they do a bad job. Simple as that.

The dealerships are not the ones whining about government bailout money (well, at least our dealership isn't)...that would be the big car companies themselves. The guys running the dealership here are primarily conservative businessmen and were very much AGAINST the bailouts that took place. The dealerships do not follow the same mindset as Chrysler, GM, Ford, etc...they just operate their businesses in a way that is acceptable by those businesses so they don't lose their affiliation with those businesses.

Also, OEM parts are extremely high...they are all well aware of that. The problem goes higher than the dealerships though. Their suppliers are to blame for that one. I get employee pricing on all parts at the dealership and even I have to pay an arm and a leg for parts. The problem is that their suppliers charge THEM an arm and a leg for the parts so in order to make up for that, they have to charge their customers an arm and a leg. It's not because they're whining about receiving government bailouts or jacking up prices to help make up for their losses.

You see this kind of stuff happen everywhere... I used to work at a pet store and after I quit I was talking to our old livestock manager about what kind of money they make off their frozen mice (to feed to larger snakes/lizards). She said they sell them for less than double the price. They sell for almost $2/ea. I was like, "Wait... so you're paying a buck a piece for them?" and she nodded.

I can get them online for a very good company for roughly $.25/ea when I buy in bulk like they do. Problem is, they have specific suppliers they're allowed to buy from and when their suppliers know that, they take advantage of it.

By the way...if I ever need OEM parts, I either find them used or buy them from here...this site's got the lowest pricing on OEM parts I've found (even lower than my employee discounted pricing at work).
https://www.1stchryslerparts.com/oe_parts_catalog.html
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Old 03-02-2010, 12:24 PM   #7
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Suprisingly I bought my wrangler from a stealership after bargaining for 2+ hours. I was able to get a good deal because of the cash for clunkers program, there was little demand for used cars at that time.

Other then that I stay away from those places, they are a RIP OFF! My roommate will only take his car to the stealership and he tells me what he pays... I always get a good laugh. And it's not about "OEM parts", he showed me his options list from his 30k mile tuneup. One of his options was $200 to clean pollin from air filter, another $100 to check and top off his brake fluid. lol what a joke.
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Old 03-02-2010, 12:48 PM   #8
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One thing to keep in mind is that many parts departments will discount their parts but only if the customer asks for & expects a discount. I built up a good relationship with my dealer's parts counter people & they started giving me wholesale prices without me even having to ask for discounts after a while.

You don't have to accept the price they first ask for, they are simply hoping you will.
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Old 03-02-2010, 12:51 PM   #9
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Quote:
Originally Posted by daanbc View Post
I just have to vent. These Dealerships all cry there not making enough $$, They all want help from the Govt, If they came off thier HIGH HORSES for a bit maybe they'ed get some more buss./customers.. I just called the parts Dept, at the local "STEALERSHIP" for jeeps. I am looking for a Rubber mucket that fits under the door surround for a 2000 TJ. Part # 55177257aa or 55177256aa. I first checked google= where I found them going for $19.99 plus the shipping. So I decided to give the dealership a chance, They gave me a price of ($47.95)!!!!!! They got to be out of there minds. Don't they realize that the internet has opened up so many doors to the customers, that we will know when were getting ripped! Sorry just had to vent.
I agree.
No matter what spin people try to put on it,
the Stealership is there for people that don't have any other resources,
or don't have enough common sense to find another resource.
Bottom line - it's a business, THEY'RE THERE TO MAKE MONEY, AND LOTS OF IT!
From parts and service, to the crooked ass sales managers themselves...
Unfortunately, they go above and beyond to do this.

I have a couple friends in the business.
Both encourage people they care about to stay away from the dealerships if they need anything done.

*Unless you bought a really nice and overpriced warranty.
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Old 03-02-2010, 02:06 PM   #10
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My friend was service writer for a dealer. He has stories, one is how he get a commision on all service/repairs he writes and get the customer to authorize.

I recently had a plug blow out on my 5.4 Expedition. Common thing in years 2002 and older, but not for my 2003. Talk to the dealer who looked at it and said cen't be fixed need a new head....and if you get one head might as well get both and have new ones. Total cost $5700 minimum. Said to them ooooookay thanks a lot. Went to reputable local shop and they said Hmmmmm doesn't look to bad, leave it here and let us check it out. got a call 2 hours later said they just tapped the threads and torqued up a new plug and it's fine. Told them to change all the plugs, belt, and hoses while it was opened up.....total for complete tuneup, new coil, 4 hoses, 1 serpentine $620.00 total savings from dealer quote $5100.00 Guess where I'm going from now on?
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Old 03-02-2010, 02:18 PM   #11
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I had a bolt for the roll bar break. One that goes through the main bar to the connector bar from the cage to the window. At the local dealership, I was quote $49.95. FOR A BOLT!!!
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Old 03-02-2010, 02:24 PM   #12
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You can go to places like Autozone, their prices are a little cheaper - but you get what you pay for. If you expect parts to only last a short time so you can replace it again, then use their Chinese or Mexico junk. Buying the same part two or three times costs more than quality.

Things like TPS, CPS sensors and the like from trash parts distributors aren't much, if any, cheaper than the dealer.

Try calling the crap places before you order parts, then call the dealership - you'll be surprised how often the dealership's prices are the same or cheaper - and you get quality stuff. Plus, the gyp joints will often give to the wrong part to start with.

They combine part numbers to cut down on inventory, but often they get it wrong. Try buying a clutch for a CJ-5 or a Jeepster - they will always give you something that may fit, but won't work. Look up the part in a reverse catalog - that same clutch is also used in a Toyota and something else. No wonder it won't work. Some yo yo combined the numbers because the dimensions were similar.

I seldom buy anything from those trash places - even their name brand chemicals often are a rip-off. Look at the advertised price in the papetr, then look at the "special" shelf price, then look at your receipt - they say one thing, but charge another.

Their "rebuilt" stuff - look at a "rebuilt" carb or alternator from them. Why do your hands get covered in silver paint? A real rebuilt one is clean, not painted silver.

NAPA and CarQuest usually have quality parts, but compare prices against the dealership - you'll be surprised.

2 weeks ago I needed a CPS. My customer bought one from Autozone - $65. I wouldn't put it in because of reliability. I called the dealership, $29.

Rip-off? Yes, but who?
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Old 03-02-2010, 02:59 PM   #13
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rrich you sound like you work at a stealership :P. I shop Autozone all the time and have never had a problem with their parts. Ex. bought clutch disc kit from autozone $120, turned around and went to Tecate to install it for $80 ($200 Out The Door). Local shops wanted $600-900 and stealership wanted double that. So far clutch has 150,000 miles and has outlasted the original OEM one.
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Old 03-02-2010, 07:37 PM   #14
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Never have worked at a dealership. But I do compare prices.
Autochina -
Alternator customer provided - froze up after 3 minutes running.
Chev truck dimmer switch - lasted 3 or 4 days. Another one didn't work at all.
Starter - customer had to exchange 3 till he got one that worked.
Turn signal flasher customer provided - did not work at all - Mexico.
CPS - open.
Wheel bearing for a Suzuki 4x4. the customer took in the old worn out bearing - the guy told him he had the wrong one. The one we took off was about 2" diameter - the jerk insisted the right one was about 3/4". He said their computer is never wrong.

Coil rail for a 04 TJ - cheaper yes, but it exhibited the same problem as the old broken one.
I've given up on trying to use anything from them. Do you need more proof?

If it accidentally fits, it won't last long.
We all know the quality of things from China and Mexico. Even Chinese dog food is poison.
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Old 03-02-2010, 07:42 PM   #15
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I bought my starter at the Dealership, and the factory part was $40 cheaper than the aftermarket.
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Old 03-02-2010, 07:55 PM   #16
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The main point is to shop around.....always.
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Old 03-02-2010, 08:15 PM   #17
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The main point is to shop around.....always.
Agreed... sometimes you can get good quality parts cheap from your local Autozone. And sometimes the cheap parts are cheap for a reason (and if you buy them, you'll find out for yourself why real soon).

There are also certain parts that are expensive from the dealership, slightly cheaper from Autozone, but the ones from Autozone tend to be quirky (like in the case of TPS sensors).

On top of shopping around, it's also a good idea to do your research on the parts...since we drive Jeeps and we've got this forum (and plenty of other Jeep forums out there), we should have no problem figuring out where to buy our parts from and which ones to pay a few extra $$$ for at the dealership.

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