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Old 09-14-2013, 10:22 PM   #31
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Mom sold the Jeepster's Avatar
 
Join Date: Mar 2012
Location: Cincinnati
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The second opinion is gonna be next week. In keeping with the forum/community standards I don't want this be become a "trash the vendor" thread. That's why I'm not naming names and such.
The purpose of the thread is to discuss an event where a Jeep vehicle is dropped on the rotor in motion while turning to the right. Secondary to that purpose would be awareness regarding tire rotations and safety checks on the lug nut torque. This could happen at any auto center, to any forum member. I've learned that the air tool gears used for lug nuts need to be calibrated daily, any change in line pressure changes the torque, and they need to be replaced annually. The old fashioned torque stick is probably the best way to know for sure if the lugs are correct.
I did get legal advice, which is basic; let them fix it and be done with 'em. Don't sign anything and get a second opinion.
The dealer understands that I don't think a test drive is adequate, and the owner that I'm taking it for a second opinion. They understood and said they would do the same thing if it was their vehicle. I asked how they determined there is no damage to the hub, bearing, ball joints, axle, drag link, steering and everything else front end-ish. They are relying on a test drive and visual inspection. I think there are other ways to inspect the front end that are more component specific.
They detailed the daylights out of it, filled up the gas tank, and the owner was genuinely interested in making sure the Jeep is fixed right. I asked where the rims were when I picked it up, they were turned over the the mfr as a kind of core charge-credit. Apparently the rims were not available from Mopar, and they had custom ordered 2 Canyon wheels from an approved alternate. So the GM mentioned some kind of agreement for something like 2 years of oil changes. Kind of a basic lesson in personal property; the rims were not theirs to sell/trade/recycle.

On a lighter note, I sprayed the fenders tonight. Lots of tape there. Used plastic coated playing cards slipped between the body and fender.
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Old 09-15-2013, 09:45 AM   #32
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Location: NB, TX
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It sounds like you are doing / did all of what you should have. If you did talk to a lawyer, you might ask them to draft a contract to the shop to sign that requires them to fix anything associated to the potential damage caused by what happened.

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