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Old 08-08-2013, 10:43 PM   #1
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Anyone purchase from Bill Luke Jeep in AZ? Experience??

Hello,

I've seen a number of positive post of folks purchasing jeeps in VA. How about AZ? In particular, Bill Luke Jeep in Phoenix, AZ. Anyone purchase from this dealership? If so, would you recommend them?

THANKS!!

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Old 08-08-2013, 10:55 PM   #2
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Might want to ask this in the Arizona regional forum here. Probably get a better response.

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Old 08-08-2013, 11:31 PM   #3
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I did. Had a good experience. Ordered a jeep and picked it up from out of state. Price was more than fair and the dealership stands out from most. They have an in house health care facility for their employees, etc. Would recomend. PM me if you want more info.,
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Old 08-09-2013, 12:25 AM   #4
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Shipped there, but got a better deal at Moore Jeep in Peoria. See Spencer or Grant.
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Old 08-09-2013, 12:38 AM   #5
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Shipped there, but got a better deal at Moore Jeep in Peoria. See Spencer or Grant.

A bad experience there when I bought mine. I'd rather buy from Bill Luke.
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Old 08-09-2013, 12:40 AM   #6
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Hello,

I've seen a number of positive post of folks purchasing jeeps in VA. How about AZ? In particular, Bill Luke Jeep in Phoenix, AZ. Anyone purchase from this dealership? If so, would you recommend them?

THANKS!!
We got our JKU from AutoNation @ I-17 & Bell. Ask for Tammy Morris (sales person). No pressure sales was a great experience. Tell her Adam & Shawna sent you.
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Old 08-09-2013, 12:44 AM   #7
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Buy in Tucson at Larry H Miller. Tax rate is only 8.1% and will more than make up for the $50.00 in gas it will cost you.
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Old 08-09-2013, 07:46 AM   #8
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Thanks everyone for the suggestions...

You will probably think I'm nuts, but I was going to fly down from Chicago to AZ and drive it back. Bill Luke is offering $400 on a single airfare ticket to fly there if a vehicle is purchased from them.

Not only did they have a great price, but also was going to cover the airfare. I'm just cautious because it seems quite generous....you know.
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Old 08-09-2013, 09:57 AM   #9
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I've never bought a vehicle from them, but I did have my Cummins Ram serviced there several times to include having a piston and the head replaced. I was very impressed with the service department and the quality of their work. If I was still in Phoenix, I would not hesitate to purchase a vehicle from them.
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Old 08-09-2013, 10:26 AM   #10
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Might want to ask this in the Arizona regional forum here. Probably get a better response.
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Old 08-09-2013, 10:31 AM   #11
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Buy in Tucson at Larry H Miller. Tax rate is only 8.1% and will more than make up for the $50.00 in gas it will cost you.
I'd be cautious w/them. Before they were bought out and were Tucson Chrysler/Jeep, they had very poor after purchase support and their service department's favorite phrases were "that's not covered under the warranty" and "that's no longer covered because of (fill in the blank) mod that had been made" (mods that often had nothing to do with the repair in question)

They seem to be a little better now but that's my 2 cents worth,
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Old 08-09-2013, 01:11 PM   #12
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While I have never had dealings with the now defunct Tucson Chrysler-Jeep, I have used the Larry H. Miller dealership [in Surprise] for maintenance work with complete satisfaction. I am not a fan of their 'energetic' auto sales tactics, but to each their own.

They bought out the Avondale Chrysler-Jeep dealership several months ago and built the Surprise dealership. They seem to be making a concerted effort to challenge AutoNation here in Arizona.

Bill Luke has been in that location for generations and was the Chrysler-Plymouth dealer when I was a kid. I still remember riding my bicycle past there and stopping to look and dream about owning the 'Petty' blue 1971 Plymouth Superbird with the 440 six-pack that was in the front of the dealership that year.

It's probably one of the few non-corporate dealerships left in the Phoenix market.
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Old 08-10-2013, 09:02 AM   #13
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I bought a used car from them about 6 years ago, I remember their doc fee being really high.

I bought my current jeep from Moore, would not go back there.
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Old 08-11-2013, 08:26 PM   #14
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Thanks Beastmaster. I have had a couple warranty claims with them as Larry Miller and they seem to do a decent job. Not 100% thrilled with their communication however as I have always had to call to see if my part has come in. Have not been to Jim Click yet though. Do you have any experience with them?
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Old 08-12-2013, 09:28 AM   #15
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I'd be cautious w/them. Before they were bought out and were Tucson Chrysler/Jeep, they had very poor after purchase support and their service department's favorite phrases were "that's not covered under the warranty" and "that's no longer covered because of (fill in the blank) mod that had been made" (mods that often had nothing to do with the repair in question)

They seem to be a little better now but that's my 2 cents worth,
I bought my jeep from Tucson Jeep/Chrysler then 2 motnhs later when my oil temp sensor through an error code it was Larry H Milller.

They took care of the sensor under warranty. They did tell me any lift over 2.5" would void some warranty items. He didnt mention any other mods.

The sales side is just like any other dealership...its a "for" profit business

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