I should've added that they also installed speakers and amp, LCI, etc. According to the installer the fact that an amp was installed it doesn't make it plug and play anymore. The shop said they needed to reroute all lot of the wiring. The lockpick appears to be installed and all the functions are available on the screen, the screen does black out when in reverse or forward (also installed a front camera). I added an external monitor to use as a second screen and that ones does show both cameras, so that tells me that the cameras are functional, just not showing on the Head unit. I am located in the Palm Springs area, just blocks from where they hold the Coachella music fest venue.