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Old 08-11-2010, 12:52 PM   #1
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Any IT Guru's here know WSUS well?

Got a problem with WSUS updates and figured I'd ask here if anyone knows it well?

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Old 08-11-2010, 03:50 PM   #2
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What problem are you having?

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Old 08-11-2010, 03:55 PM   #3
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We have WSUS 3 setup to download and install approved updates on the following Saturday at 3am after I approve them.
Last 2 weeks that I approved updates, our status report email is still showing same number of required updates for the PC's.
Apparently just found that office updates failed so i removed office from update list.
Not sure how to exclude these office updates now so it pushes out the required updates and skips the past office update failures.
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Old 08-11-2010, 04:01 PM   #4
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We have WSUS 3 setup to download and install approved updates on the following Saturday at 3am after I approve them.
Last 2 weeks that I approved updates, our status report email is still showing same number of required updates for the PC's.
Apparently just found that office updates failed so i removed office from update list.
Not sure how to exclude these office updates now so it pushes out the required updates and skips the past office update failures.
Did you verify that no updates went to the clients?
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Old 08-11-2010, 04:04 PM   #5
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That's the odd thing, some did, some didn't.
My PC received some updates but now when I open the windows update manually, it shows 6 office updates that fail even when I try to run them 1 by 1 manually on a windows 7 PC.
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Old 08-11-2010, 04:08 PM   #6
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That's the odd thing, some did, some didn't.
My PC received some updates but now when I open the windows update manually, it shows 6 office updates that fail even when I try to run them 1 by 1 manually on a windows 7 PC.
is it a 2k8 server? If so...i'm not up on 7 with a 2k8 server so Id just be throwing out guesses. For your reporting issues look at Clients Not Reporting. Not sure if this applies to your setup or not?
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Old 08-11-2010, 04:10 PM   #7
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That's the odd thing, some did, some didn't.
My PC received some updates but now when I open the windows update manually, it shows 6 office updates that fail even when I try to run them 1 by 1 manually on a windows 7 PC.
wsus - Office Updates and WSUS support might also help?
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Old 08-11-2010, 04:20 PM   #8
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I have windows 7 but WSUS is running on a windows server 2003 standard SP2.

Heading out but thanks for the links, I'll check them out in the morning!!!!
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Old 08-12-2010, 09:38 AM   #9
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ok so the office link was office 2003 related and we have 2007 version.
I removed office from update selection on wsus server and removed all old, declined and outdated updates.
I ran the commands on the client not reporting link on a few machines and they all report as expected.

Issue is when i go to workstations under computers, it shows lots of machines with red x's including mine, showing 6 updates with errors, which were the office related updates it tried to install a week ago. I have hidden these updates and hopefully wsus will pick this up overnight and not report that I still have 6 failed and needed updates.

Also it is listing machines that are no longer on the domain.
Would it be worth while to just remove all the workstations and let it detect all workstations in the organization again to have a clean setup?

Thanks!!!
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Old 08-12-2010, 12:08 PM   #10
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Normally those red x's next to machines indicate that the client has not contacted wsus. Those machines that are no longer on the domain...have their accounts been deleted from AD? Sounds like the WSUS database is not being updated by AD if those accounts are no longer in AD. IT seems that these problems you are encountering speak to wsus misconfiguration. I know that we had alot of problems with office 2k7 updates failing to install. Another link that might be of help. How to troubleshoot common Windows Update, Microsoft Update, and Windows Server Update Services installation issues. There are several links on that page also that may lead you to a solution.
Do you have any detail of error messages? I'd focus on those and solving them one at a time.

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