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Old 05-11-2013, 12:12 PM   #1
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Great job Quadratec!

Hello all,
I would like to give a big shout out to Quadratec customer service. These guys are just great! There was a post in the forums on how to get free shipping with Quadratec. Being that I live in Alaska, I had to at least give it a shot. I pm'd Kahdir about it and I got the response that I had assumed. A BIG FAT NO! Of course, nothing is easy in the Last Frontier. I had about $400 worth of items in my cart and he came back with a quote that saved me around $80 in shipping and thats even on FedEx! I live on Kodiak Island so there are only two ways of getting stuff here. Boat or Plane. Any little bit helps and I do appreciate it. I will be doing more business with Quadratec in the future.

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Old 05-13-2013, 10:08 AM   #2
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glad you had delaing with them. isounds like they took care of you. i wont be dealing with them again personally

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Old 05-13-2013, 10:58 AM   #3
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everything in and on my jeep is from them.
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Old 05-13-2013, 11:20 AM   #4
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Originally Posted by 4wheelcowboy View Post
everything in and on my jeep is from them.
Ha! Ha! I haven't ordered everything from them but quite a bit. I was just really pleased with their customer service.
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Old 05-13-2013, 11:27 AM   #5
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Originally Posted by 13jwrangler View Post
Hello all,
I would like to give a big shout out to Quadratec customer service. These guys are just great! There was a post in the forums on how to get free shipping with Quadratec. Being that I live in Alaska, I had to at least give it a shot. I pm'd Kahdir about it and I got the response that I had assumed. A BIG FAT NO! Of course, nothing is easy in the Last Frontier. I had about $400 worth of items in my cart and he came back with a quote that saved me around $80 in shipping and thats even on FedEx! I live on Kodiak Island so there are only two ways of getting stuff here. Boat or Plane. Any little bit helps and I do appreciate it. I will be doing more business with Quadratec in the future.
Your lucky, anything shipped to Canada is of course a no
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Old 05-13-2013, 03:20 PM   #6
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I love Quadratec, they gave me free shipping on a Q9000 winch and it was at my door 2 days later.
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Old 05-13-2013, 04:50 PM   #7
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Awesome. That's going to be my next upgrade and I'll be ordering through them.
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Old 06-10-2013, 09:33 PM   #8
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Quadratec has a great site but they are over priced. I find I do my research there but then Google other retailers to find a better price on the same item.
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Old 06-10-2013, 11:25 PM   #9
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Quadratec has a great site but they are over priced. I find I do my research there but then Google other retailers to find a better price on the same item.
You apparently don't know about their price match policy.

Q. What is your guaranteed lowest price policy?
A. Quadratec will match a competitors delivered price, which will include shipping and tax, for the same brand product as long as it is from an authorized distributor, the product is in stock and the price can be verified in a current catalog, web site, or advertisement.

The pricing match guarantee will not apply to items listed from auction web sites, or listed as clearance, closeout, discontinued, second, scratch and dent or are priced incorrectly in the authorized distributor's catalog, web site, or ad. The price match guarantee can not be based on club or membership discounts or group buys and cannot be combined with any other offers.
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Old 06-11-2013, 06:20 AM   #10
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Originally Posted by RoadiJeff View Post

You apparently don't know about their price match policy.

Q. What is your guaranteed lowest price policy?
A. Quadratec will match a competitors delivered price, which will include shipping and tax, for the same brand product as long as it is from an authorized distributor, the product is in stock and the price can be verified in a current catalog, web site, or advertisement.

The pricing match guarantee will not apply to items listed from auction web sites, or listed as clearance, closeout, discontinued, second, scratch and dent or are priced incorrectly in the authorized distributor's catalog, web site, or ad. The price match guarantee can not be based on club or membership discounts or group buys and cannot be combined with any other offers.
Exactly...
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Old 06-11-2013, 08:02 PM   #11
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Its great to hear good things about them!!!
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Old 06-11-2013, 11:50 PM   #12
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You apparently don't know about their price match policy.
Personally i'd rather just save the time calling/emailing them and just buy from the cheaper place. If Quadratec wanted my money on that sale they should have offered the lower price in the first place.
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Old 06-13-2013, 06:25 PM   #13
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Personally i'd rather just save the time calling/emailing them and just buy from the cheaper place. If Quadratec wanted my money on that sale they should have offered the lower price in the first place.
Word. Ditto what he said.
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Old 06-15-2013, 05:50 AM   #14
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Personally i'd rather just save the time calling/emailing them and just buy from the cheaper place.

Q. How did you know the other place was cheaper?
A. You spent the time to find out.


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If Quadratec wanted my money on that sale they should have offered the lower price in the first place.

They're supposed to know every price from every retailer?
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Old 06-16-2013, 11:58 AM   #15
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Always had good luck with them.They always price match & do the free shipping.No problem with returns either.Customer service is great also.
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Old 06-16-2013, 02:09 PM   #16
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Originally Posted by UnlimitedRubicon View Post
Q. How did you know the other place was cheaper?
A. You spent the time to find out.





They're supposed to know every price from every retailer?
Actually I didn't really have to take any time at all to find out. Just about everything they carry I can find cheaper at some place else so it's kind of a given.

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