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Old 04-30-2010, 10:11 PM   #1
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I am going to RANT a little.

Why is it that when you go to autozone and ask for a part it doesn't fit?? I went and got a TPS tonight for the jeep. Well after messing with it I take the throttle body off the jeep to get to the damn torxs better . Put the new TPS in place a little rtv added too. Put it all back in the jeep go to plug everything back up NOPE wrong connector. So the only one in a 100 mile radius doesn't fit. I am more then pissed. I have had every parts store out there screw up parts all the time. IS it really that hard to get the correct parts in the computer so I don't have to figure out how to get to work tomorrow by calling people at 9pm?? Tomorrow I am going to feel really bad for the guy on the other end of the phone. Well going even farther I am going to write a letter to the corporate offices of napa, autozone, Bumper to bumper.

So is it really that hard to get the correct parts when you walk in instead of borrowing vehicles to get there then home. This goes along with the rest of the month I have had. OHH our f-150 broke too

Rant over thanks for listening.

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Quote:
Originally Posted by ccain View Post
Isn't the JK just a rebodied PT Cruiser?!

Quote:
Originally Posted by coyote_94yj
Just a few more inches Red. You can take it.


If you haven't gotten more out of the insurance company than you deserve, then you haven't screwed them nearly as much as they have been screwing you for the past xx years.
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Old 04-30-2010, 10:19 PM   #2
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I hear you . . . the local Kragen not only has the wrong part #s in their computer but are unable to order the correct part when I give them the correct part # . . . how &%$#ing hard can it be?

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Old 04-30-2010, 10:22 PM   #3
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No, you mean to tell me the parts jockey at Vatozone gave you the wrong part? That's unheard of. I think you told them the wrong vehicle...

For TPS's....I only go to the dealer now...parts stores have been having issues with the correct or crappy tps's for wranglers for years.
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Old 04-30-2010, 10:23 PM   #4
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I know what you mean! I HATE going in there
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Old 04-30-2010, 10:43 PM   #5
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Its either that or...you call and ask if they have a part in the store. They say yes. Drive all the way there and then they say - oh, we don't have that...
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Old 04-30-2010, 10:48 PM   #6
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Local dealer doesn't have one and there are none within the surround 200 miles. So it would be shipped on monday and sent so that is a week with a jeep down. A f-150 down.

I had to replace my rear pinion seal, I went to bumper to bumper. I got the seal just fine, went and tried to install it. They were saying they couldn't take it back since I put RTV on it. I hate people.
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Quote:
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Isn't the JK just a rebodied PT Cruiser?!

Quote:
Originally Posted by coyote_94yj
Just a few more inches Red. You can take it.


If you haven't gotten more out of the insurance company than you deserve, then you haven't screwed them nearly as much as they have been screwing you for the past xx years.
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Old 04-30-2010, 10:52 PM   #7
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There was also the time I went to get a set of brake shoes and they gave me a used set. Half worn down.
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Old 04-30-2010, 11:34 PM   #8
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It took Checker Auto about 1.5 hours today to find an axle bearing. During that time they: served other customers,answered their phone ,served other customers, mucked around with a catalog they thought might have the part number, served other customers, asked me 6 times what sort of vehicle it was, by this time I was ready to walk out, then they found the right part but didn't have it in stock. I am a patient lady but THAT WAS SO REDICULUS!!!!! ....unbelievable, I was saying very rude words under my breath, my rant over, the end
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Old 05-01-2010, 06:12 AM   #9
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I have 3 already this morning.1.coffee filters that don't want to be pulled from their friends.2.coffee filters that refuse to sit in pot correctly.3 when someone puts a song in my head that will stay there all day.Who put the bop in the...........
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Old 05-01-2010, 07:28 AM   #10
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This is a problem in every strata of the retail marketplace. Retailers want your dollar. To do that you have to be the cheapest. I understand your frustrations. It's the same in my electrical business. I warranty parts I supply to customers but part failures are becoming so common it's not profitable. I tell the supply house I will gladly pay for a premium part and pass the cost on but no they sell the same crap as Home Depot to stay competitive. At home Depot an electrical outlet that was common residential 5 years ago has been elevated to premium and it is the cheapest made around. Imagine what the cheaper ones are now! We the American consumer contributes to this problem by not buying or supporting Quality. It's always the price. You get what you pay for. I know some of you will say "hey I will pay for quality but there is nowhere to buy from." Thats right because nobody can compete with the Zones and Depots. Remember the really good Halloween candy ? I know everybody has their favorites that you do not see anymore. Every house now has the same cheap Walmart mix of candy. Every kids bag has the same mix. Cheap Cheap Cheap!!!!!!!!!!! Candy makers cannot compete with the Walmart mix. The only thing Auto Zone is good for is those fake vents you see stuck on the side of hoods. How much time is wasted on part replacement whether it be wrong part or defective in this country? You would think that people would have enough and spur quality! But it won't. Saving that dollar and going cheap will always trump quality. We have met the enemy and they are us!
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Old 05-01-2010, 07:33 AM   #11
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Oh yeah,I gotta go return a piece of crap torque wrench today that doesn't work.
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Sometimes I make decisions like famous people.
George Armstrong Custer "lets go over that hill, I think those are friendly indians!"

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Old 05-01-2010, 09:43 PM   #12
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Chucky- I didn't pick autozone because it was cheap I picked auto zone because nobody else had one in stock. If I could order a part online get it the next day and if it is wrong get it back within 2 days (correct part) that puts my jeep out of working order for a week. I simply can't have that. A day or 2 sure but with another broken truck I needed this part to work so I was not running around with my tail cut off last night trying to figure out how I was going to get to work today and tomorrow. So I get to go bark up somebody's tree on monday morning. Ohh what a way to start a monday
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Quote:
Originally Posted by ccain View Post
Isn't the JK just a rebodied PT Cruiser?!

Quote:
Originally Posted by coyote_94yj
Just a few more inches Red. You can take it.


If you haven't gotten more out of the insurance company than you deserve, then you haven't screwed them nearly as much as they have been screwing you for the past xx years.
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Old 05-01-2010, 10:28 PM   #13
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Quote:
Originally Posted by chucky cheese View Post
This is a problem in every strata of the retail marketplace. Retailers want your dollar. To do that you have to be the cheapest. I understand your frustrations. It's the same in my electrical business. I warranty parts I supply to customers but part failures are becoming so common it's not profitable. I tell the supply house I will gladly pay for a premium part and pass the cost on but no they sell the same crap as Home Depot to stay competitive. At home Depot an electrical outlet that was common residential 5 years ago has been elevated to premium and it is the cheapest made around. Imagine what the cheaper ones are now! We the American consumer contributes to this problem by not buying or supporting Quality. It's always the price. You get what you pay for. I know some of you will say "hey I will pay for quality but there is nowhere to buy from." Thats right because nobody can compete with the Zones and Depots. Remember the really good Halloween candy ? I know everybody has their favorites that you do not see anymore. Every house now has the same cheap Walmart mix of candy. Every kids bag has the same mix. Cheap Cheap Cheap!!!!!!!!!!! Candy makers cannot compete with the Walmart mix. The only thing Auto Zone is good for is those fake vents you see stuck on the side of hoods. How much time is wasted on part replacement whether it be wrong part or defective in this country? You would think that people would have enough and spur quality! But it won't. Saving that dollar and going cheap will always trump quality. We have met the enemy and they are us!
The wal-mart frame of mind is ruining the world one cheap, chinese piece of crap at a time! Many people don't care because it's cheap. Well, you're contributing to the growth of another country's economy and the greed of a few CEO's but your piece of junk TV, furniture or whatever else will last you a couple months and cost you a dollar less than at the store down the street your neighbor runs. Go to the depot and ask a question about anything and see how confident you feel buying it. I always go down the street to the hardware store. They meet you at the door and ask what they can get for you. You don't even have to go inside if you want to just hang at the counter they'll bring you what you want and they stand behind it. Sure the bolt cost me a dime more but I know I won't have to go back til my next project.
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Old 05-02-2010, 07:30 AM   #14
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Quote:
Originally Posted by jdhallissey View Post
Chucky- I didn't pick autozone because it was cheap I picked auto zone because nobody else had one in stock. If I could order a part online get it the next day and if it is wrong get it back within 2 days (correct part) that puts my jeep out of working order for a week. I simply can't have that. A day or 2 sure but with another broken truck I needed this part to work so I was not running around with my tail cut off last night trying to figure out how I was going to get to work today and tomorrow. So I get to go bark up somebody's tree on monday morning. Ohh what a way to start a monday
That's my point. I'm not calling you cheap. You will gladly pay for a quality part but the only place that has one is Autozone. And Autozone has cheap (price and QUALITY) parts. The other parts stores do not have your part in stock because it costs money to keep that part in stock (idle on the shelf). Autozone can afford to do this and will eventually be the sole parts place. Within 3 miles of me there is a Pepboys, OReillys, advance, NAPA, Walmart. All are ghosttowns except Autozone and Walmart. The only one with an airfilter for a 2.4 in stock is guess, Autozone. I understand the concept of time. It is part of my OCD. I want to have all of my parts on hand ready to go when I tear down whatever to repair. I don't have the time or patience to stop cleanup go back to exchange a wrong or defective part. I don't like a so called parts person with a deer in the headlights look on their face when I ask for a part. I don't like to tear something down to haul all the parts with me to match them up and find out I have to order them and wait a day or two. Back in the 70's there were several parts places here and the counter people were passionate about cars and parts. They didn't even have computers. They knew parts inside and out Then Kmart opened with their fancy parts department and the rest of the story goes. Since those places closed I have yet to come across a parts person without a stupid look on their face wether your looking for a part or returning a cheap piece of crap. I know some of you may be parts people or related to or know some. I don't mean to offend you but this goes back to my original rant on this thread about supply houses being the cheapest(QUALITY and price). I'm not saying you are cheap going to Autozone BUT you sometimes don't have any options and you get what you pay for.
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It ain't easy being cheesy:

Sometimes I make decisions like famous people.
George Armstrong Custer "lets go over that hill, I think those are friendly indians!"

Titanic's Captain Smith "What icebergs? Full speed ahead!"
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Old 05-02-2010, 09:38 AM   #15
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Back in 1986 thru 1996-- I worked for my uncle's parts house. We were an All Pro store at the time--today he is a Bumper to Bumper/ United Auto--Supplier. Things do change over time-- when I first started everything was looked up in a row of catalogs about 6 to 8 feet long. You had to know the brand just to look up the part. I did learn a great deal from working there. It got to a point I knew just about every part for the Chevy 305/350 and Ford 302 by heart. Now everything is done by computer --Most people working at Autozone have no clue about any of the cars out there. All they know how to do is type it in the computer and what ever it says --that is all they know. Not trying to defend them-- a lot of times they just don't know better. The stock of the store is usually set by the issuing warehouse. Most stores will stock a Class A/B some C --depends on the region it is serving. By class A/B --this means fast turn over on the part or " Turn ratio". I do have my "fave" parts line--that I choose to use when I replace parts. I have always used Standard Ignition products and never had any problems with their products. Most makers/suppliers now have a web catalog directly on their website that you can use to look up the part before you head into the store.
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Old 05-02-2010, 09:53 AM   #16
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So now I get to figure out how to find the correct part number for the TPS on the jeep. They go sir that is the number in the computer and your the only person to ever complain about it not fitting correctly.
Are you sure you installed it correctly?
Me-- Sir do you under stand it is 2 bolts and the plug does not match the old one.
Him- can you push a little hard to make it fit.
ME- No this plug is 3 flat prongs ( I brought mine in to show him --3 round prongs)
him- well then you had the wrong part on the truck to start with and probably why it broke.

At this point I told him to give me my refund. I told him he will do well in life behind the parts counter of a half assed parts place. So anybody know the part number for the TPS on a 2.5l 1997 jeep?
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Quote:
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Isn't the JK just a rebodied PT Cruiser?!

Quote:
Originally Posted by coyote_94yj
Just a few more inches Red. You can take it.


If you haven't gotten more out of the insurance company than you deserve, then you haven't screwed them nearly as much as they have been screwing you for the past xx years.
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Old 05-02-2010, 10:22 AM   #17
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It only matters what position the throttle is in when you have fuel JD.
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Old 05-02-2010, 10:40 AM   #18
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Luckily I have come across a privately owned auto parts store in my neighborhood. Bye bye Autozone, and Pepboys. Only reason I go to those stores now is to buy things like cleaning supplies, air fresheners, and other stuff. For parts I support my local private owned parts store. Everyone who works there actually "knows" things about mechanics.

Not to step on anyones toes who may work at these autozones, but most of them are just people hired off the street who don't know jack sh!t about auto mechanics. I asked a person in pepboys once for a "rear differential cover gasket." His reply was this..."a rear difference cover?"
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Old 05-02-2010, 08:31 PM   #19
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never had a issue with my autozone, but then again the guy that usually helps me owns a jeep too

it also helps to look up the part number at home first. then when you get the part double check everything before you put it back together, or even take it off.
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Old 05-03-2010, 04:54 AM   #20
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never had a issue with my autozone, but then again the guy that usually helps me owns a jeep too

it also helps to look up the part number at home first. then when you get the part double check everything before you put it back together, or even take it off.
There you go. Sometimes who you know or a good connection can turn a turd into a creampuff.
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Sometimes I make decisions like famous people.
George Armstrong Custer "lets go over that hill, I think those are friendly indians!"

Titanic's Captain Smith "What icebergs? Full speed ahead!"
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Old 05-03-2010, 10:18 PM   #21
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I seem to remember a very similar rant like 6 months ago...
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In video games, the bad guy's bullets travel much slower than the good guy's bullets.
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Old 05-03-2010, 10:25 PM   #22
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haha from me about parts- I don't think so! I don't remember that one lol.
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Quote:
Originally Posted by ccain View Post
Isn't the JK just a rebodied PT Cruiser?!

Quote:
Originally Posted by coyote_94yj
Just a few more inches Red. You can take it.


If you haven't gotten more out of the insurance company than you deserve, then you haven't screwed them nearly as much as they have been screwing you for the past xx years.
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Old 05-04-2010, 02:24 AM   #23
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Quote:
Originally Posted by jdhallissey View Post
haha from me about parts- I don't think so! I don't remember that one lol.
Don't mind me, I'm just gonna leave this here... rant rant rant


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1991 XJ Cherokee, 4.0, AW4, NP-242, SYE
HP D30, Rusty's axle truss, Currie HD steering, diff. slider
C8.25, Powertrax locker
4.5" RE up front and Rough Country out back
33" BFG A/T's 15" soft 8's
Suspension seats, rock sliders, plated rear corner panels,
trimmed fenders, CB, exhaust, lights, remote locks and start, etc.
Past jeeps:97 TJ, 99 TJ

Quote:
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In video games, the bad guy's bullets travel much slower than the good guy's bullets.
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