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Old 08-19-2013, 02:01 PM   #1
BT
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Thumbs up Smittybilt Shout Out.

Just thought I'd give Smittybilt a thumbs up for their service. I recently had some teeth fall off the back window of my soft top. I contacted Smittybilt and they provided me with clear instructions and have made the process of a warranty claim seamless and very easy. A lot less of a head ache than I was expecting.
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Old 08-19-2013, 02:03 PM   #2
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Glad to hear a positive customer service experience. It is hard to come by these days.
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Old 08-21-2013, 01:35 PM   #3
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Yes it is. I was fully expecting a huge head ache as I do with most companies. I guess this is a lesson to have more of a positive attitude when it comes to dealing with big companies.
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