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Old 06-25-2012, 05:26 PM   #1
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Soft top Jeeps cant tow trailers...

Or so U Haul says. I tried to rent a small utility trailer yesterday. Called and made a reservation, went down to pick up the trailer and they told me I couldn't tow a trailer with a soft top. I said technically, there's no top at the moment. They didn't find it funny and they wouldn't rent me the trailer.

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Old 06-25-2012, 05:28 PM   #2
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thats rediculous, whats their reason? a hard top doesnt offer any more in the way of protection.

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Old 06-25-2012, 05:32 PM   #3
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Originally Posted by Leveldrummer
thats rediculous, whats their reason? a hard top doesnt offer any more in the way of protection.
They wouldn't give me one...just U Hauls policy. I was curious if it was a store policy or if other Jeepers have run into this.
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Old 06-25-2012, 05:39 PM   #4
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Quote:
Originally Posted by Supercop260 View Post
They wouldn't give me one...just U Hauls policy. I was curious if it was a store policy or if other Jeepers have run into this.
It's company policy, been there tried like you did.
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Old 06-25-2012, 05:40 PM   #5
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Never knew that, but from their web site I found this
seems like crap to me

Towing vehicle and trailer advisements
  • If your towing vehicle is an SUV, it must be equipped with a hard top.
  • Towing vehicle must have external mirrors on both sides.
  • Towing vehicle and trailer lighting must be operational at all times, day and night, loaded or unloaded.
  • Reduce your normal driving speed. The maximum recommended speed is 55 MPH.
  • Load trailers heavier in front.
  • Always wear a seatbelt.
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Old 06-25-2012, 05:40 PM   #6
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Looks like it's their policy, bro. Google search pulled up this and more: Can't rent a U-Haul trailer with a soft top? - JKowners.com : Jeep Wrangler JK Forum
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Old 06-25-2012, 05:58 PM   #7
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Thanks for the info. This is the only time I'm regretting selling my hard top...on second thought, no I'm not :-)
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Old 06-25-2012, 06:06 PM   #8
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I had the same problem. Over the phone when I reserved the trailer I told them I had a soft top jeep and they never told me I couldn't pull the thing. Then I had to have my father bring their SUV to pick up the trailer. They didn't think it was very funny when I returned the trailer with my jeep. But they say it has something to do with rolling over. I told them jeeps don't roll over :whistling
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Old 06-25-2012, 06:27 PM   #9
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Quote:
Originally Posted by hellkatshockey
I had the same problem. Over the phone when I reserved the trailer I told them I had a soft top jeep and they never told me I couldn't pull the thing. Then I had to have my father bring their SUV to pick up the trailer. They didn't think it was very funny when I returned the trailer with my jeep. But they say it has something to do with rolling over. I told them jeeps don't roll over :whistling
My friend just said the same thing...that it had to do with the rollover possibility. After all the trailers I've rented from U Haul, they should be more worried about their equipment falling apart than about my Jeep flipping.
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Old 06-25-2012, 06:33 PM   #10
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For what it is worth...ran into same issue here in Indiana...however was also told it was "company policy" go to gas station/ etc not "store" owned. Has worked for me last 3 times but "cats out of the bag now." Ironically was told to try this by a "Company" employee. He said some other vehicle like a "geo" (his description) was the cause for the rule.

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Old 06-25-2012, 06:33 PM   #11
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Originally Posted by hellkatshockey View Post
I had the same problem. Over the phone when I reserved the trailer I told them I had a soft top jeep and they never told me I couldn't pull the thing. Then I had to have my father bring their SUV to pick up the trailer. They didn't think it was very funny when I returned the trailer with my jeep. But they say it has something to do with rolling over. I told them jeeps don't roll over :whistling
That's what I figured I would do if I ever needed to get a trailer when I have my soft top. My man is hardtop only, so we'll just pick it up with his. If he ends up getting a soft top, I'll just ask my dad to pick it up for me.

It's a silly policy. A hard top Jeep can roll over just like a soft top can. If they're really concerned, they could always just tack on some sort of fee or clause that if you roll it, you owe them so much money.
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Old 06-25-2012, 06:48 PM   #12
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Makes me want to just buy my own utility trailer...
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Old 06-25-2012, 07:18 PM   #13
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My 5x8 trailer has been one of the best things I ever got for my Jeep. It's better than having a pickup because it's only there when you need it, and you don't have to lift stuff as high. Also don't need ramps for a 4-wheeler or tractor.
The hard top/rollover thing is idiotic. How does extra weight up high on a vehicle keep it from rolling? I'm amazed every day at the people that are allowed to breed and vote.
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Old 06-25-2012, 07:49 PM   #14
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Uhaul has some pretty stupid towing rules. With the older body on frame Ford explorers you could not tow any uhaul trailer however you could with the mercury mountaineer.. .....the IDENTICAL vehicle. .....
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Old 06-25-2012, 07:59 PM   #15
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Originally Posted by HarryJeepGuy View Post
My 5x8 trailer has been one of the best things I ever got for my Jeep. It's better than having a pickup because it's only there when you need it, and you don't have to lift stuff as high. Also don't need ramps for a 4-wheeler or tractor.
The hard top/rollover thing is idiotic. How does extra weight up high on a vehicle keep it from rolling? I'm amazed every day at the people that are allowed to breed and vote.
I asked around and found someone who said that it was more in reference to short wheelbase towing vehicle, trailer weight, and "possible" loss of control and ejection of occupants caused by the trailer which than would make them (U-Haul) liable as their trailer caused the issue...so legal eagles being what they are, hard top = people can not be ejected= we are now safe to tow. Actually it is the wheel base that they are frowning on and the weight issue of loaded trailer to tow vehicle.
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Old 06-25-2012, 08:07 PM   #16
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Quote:
Originally Posted by jp2611

I asked around and found someone who said that it was more in reference to short wheelbase towing vehicle, trailer weight, and "possible" loss of control and ejection of occupants caused by the trailer which than would make them (U-Haul) liable as their trailer caused the issue...so legal eagles being what they are, hard top = people can not be ejected= we are now safe to tow. Actually it is the wheel base that they are frowning on and the weight issue of loaded trailer to tow vehicle.
If the rated towing capacity of the vehicle is exceeded I don't see how it's U-Hauls fault. The wheelbase is the same no matter what top is on. They would make more sense to just have a minimum tow rating.
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Old 06-25-2012, 08:09 PM   #17
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Originally Posted by HarryJeepGuy View Post
If the rated towing capacity of the vehicle is exceeded I don't see how it's U-Hauls fault. The wheelbase is the same no matter what top is on. They would make more sense to just have a minimum tow rating.
I understand what you are saying but when attorneys are involved it is CYA....and I don't mean ours.
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Old 06-25-2012, 08:14 PM   #18
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I would recommend going to a store that is run out of a shop or gas station. A smaller one where there isn't a corporate office. That did the trip for me at least.
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Old 06-25-2012, 09:38 PM   #19
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I have rented a uhaul twice without the top on. No problems here
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Old 06-27-2012, 10:24 PM   #20
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I call BS! bahaha they just jealous lol
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Old 06-28-2012, 01:07 PM   #21
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I call BS! bahaha they just jealous lol
I agree...they didn't.
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Old 07-01-2012, 03:40 AM   #22
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Originally Posted by firecopfl
Uhaul has some pretty stupid towing rules. With the older body on frame Ford explorers you could not tow any uhaul trailer however you could with the mercury mountaineer.. .....the IDENTICAL vehicle. .....
That's because those explorers got lots of bad press for always rolling over. The mountaineer never got that bad press because they never sold many of them and the ones they did sell sold to retirees that drive slow.
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Old 07-02-2012, 07:52 PM   #23
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I once managed a giant U-Haul in Texas until I got smart and got fired. Anyway, it is policy to not instal hitches on soft top jeeps. Some kind of liability issue I never understood. They can be installed on a hard top jeep though, borrow a top and go to another shop or just buy one and install yourself, easy job.
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Old 07-02-2012, 08:09 PM   #24
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U-Haul has lots of strange rules, I wanted to rent a big truck for a local move and that was against their rules too ~ something about the first WTC bombing. I've used Ryder ever since.
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Old 07-02-2012, 10:38 PM   #25
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Originally Posted by kg4kpg
I once managed a giant U-Haul in Texas until I got smart and got fired. Anyway, it is policy to not instal hitches on soft top jeeps. Some kind of liability issue I never understood. They can be installed on a hard top jeep though, borrow a top and go to another shop or just buy one and install yourself, easy job.
I have the factory hitch...just needed a trailer. My friend has a 2 door hard top so he's gonna rent the trailer. I'm debating being a dick and returning it with my soft top... ;-)
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Old 07-02-2012, 10:57 PM   #26
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Quote:
Originally Posted by firecopfl View Post
Uhaul has some pretty stupid towing rules. With the older body on frame Ford explorers you could not tow any uhaul trailer however you could with the mercury mountaineer.. .....the IDENTICAL vehicle. .....
Quote:
Originally Posted by flyfish29 View Post
That's because those explorers got lots of bad press for always rolling over. The mountaineer never got that bad press because they never sold many of them and the ones they did sell sold to retirees that drive slow.
actually, its because of a lawsuit.
years back, when ford had that tire fiasco with the explore/firestone tires, there was a crash in which a ford explore with improperly inflated tires had a blow out. this blow out cause some sort of roll/loss of control, and the uhaul trailer that it was pulling flipped and landed on top of the explore.

i believe the soft top policy came about right around that same time for fear something similar could happen.

i agree that it is stupid, but in the sue happy society we live in, i can see why they didi it.
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Old 07-03-2012, 12:01 AM   #27
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i agree that it is stupid, but in the sue happy society we live in, i can see why they didi it.
Ain't that true. Had a women fall on a bus the other day and tried to act like it was out companies fault.. Uh no... YOU fell. We told you to remain seated. Worlds going to hell.
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Old 07-04-2012, 11:13 AM   #28
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Ain't that true. Had a women fall on a bus the other day and tried to act like it was out companies fault.. Uh no... YOU fell. We told you to remain seated. Worlds going to hell.
We've been there for a while now...getting used to the weather

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