I had a chance to use the Engo 9K winck winch I recently purchased from you in Jan of this year. The winch sounds like it is tearing itself apart inside. On the end opposite of the motor their is already discoloration in the center of the cap. If the winch is run more than 30 seconds under no load conditions the end where there is discoloration is too hot to touch. Should I just run it until it quits? I can understand the motor end getting hot under load but that is not the situation here. If needed I can send a video and maybe some temp readings on the end in question.
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