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Topic Review (Newest First)
09-28-2012 08:12 PM
CrazyBull Yet another JK complaint.

Here is the scenario...
Part 1: I emailed Jeep about a complaint. Typical..you can read my complaint far below.
Part 2: I posted said complaint on JEEP's FB account.
Part 3: I took the jeep to the Dealer and The service people there are Awesome as usual. The unusual part was the Owner himself was out to inspect the damage to my Jeep and drove it with me and found my complaint not just valid but beyond belief. He drives an awesome customized D8 btw. The owner is taking care of the repairs and damages. I was treated with awesome politeness and care.
Part 4: Check phone once back home Several hours later and looked at FB. Jeep had deleted not only my post but the photo. Jeep had NOT called, emailed or bothered to contact me in any form or fashion.

The below is my letter to Jeep along with the FB comments.

  • VIN CL134243

    I've been polite until now, very polite. My Rubi is a rolling piece of crap . I live in Utah..you know? Big moutains, hills? I live on one. Parking brakes are important. Mine didn't work, so I took it in and they "said" it was fixed, it wasn't. So I took it in again and they "said" it was fixed again. My wife parked on the drive to the house. Did I mention Utah? Hills? Mtns? She parks yesterday evening, comes in and then sees the jeep rolling back down the drive wondering "Where is my husband going?" Then she sees me in the kitchen and goes UhOh! 2012 Jeep Rubi manual transmission, parked on the drive to the house, in gear, parking brake on, rolls down down the hill, between my snowplow "Which is an old 85 Bronco which knows how to stay parked" and a van also well trained, and goes down the yet STEEPER hill since its NO LONGER A DARN DRIVEWAY and is happily stopped by a tree. Current COUNT..Jeep: replaced U-Joint, whole damn transmission (still has problems with 4th), door lock button which should have lasted centuries, Parking brake fixed twice, hood bent !Forwards ! mysteriously by service from dealer that they won't fix by 3/8" of an inch, WHOLE 430N Radio replaced cause the original crapped out, back broken door restraint "I threw it out since why bother? Jeep can't fix the darn thing anyway..too much hassle", Fog light gets out..Me and the parts guy figure out for the whole blooming Chrysler factory that they have the wrong bulb listed *SCORE 1 for ME! yet I got charged $54 dollars when I saved you thousands. engine fire...I saved Jeep by using an extinguisher which comes standard on a Jeep D8. End of story is this...Parking brake fail on slope...ripped off the plastic fender I'm going to TRY to get mended today and it better darn well not cost me a penny. And the kicker Mr. Jeep Person? Award my tree a medal because behind it is a 150' RAVINE it would have fell into.

    Thanks You Bastards for selling me such a lemon colored piece of crap built by drunks. (Insert for forum members...I do know some respectable drunks, no offense.)

    On a high note, I love my 11' Chrysler 200. Probably built by hot chicks wearing tight spandex.


    Like ·


    • Tony Shipley PS, this letter just submitted to Jeep Cust Serv. Wonder if they will bother calling me anytime this month?
      58 minutes ago · Like





    • TravisandPam Bishop I too have noticed their parking brakes aren't much for "braking"!










09-03-2012 09:12 PM
JK Rookie Well, a year late and a dollar short, but I liked it.
09-01-2012 05:42 PM
CTRubicon really late, but "like" you
08-05-2012 07:14 PM
tnjeeptj Ok, I realize this an old thread, but I can never get enough Jeep stuff...even on FB. I'm now following.
07-18-2012 12:26 AM
Gilbmb I'm new to the site and plan on buying my first jeep in a few months but I liked the FB page for you. Hope it helped.
07-17-2012 11:13 PM
Rowhock I found the page and "liked" it as you asked. Glad I was able to help.
07-11-2012 09:35 PM
Maritimer Done.
07-11-2012 09:26 PM
Nobozos84 Liked !!
07-11-2012 09:30 AM
RH_Trek I'm in, Pat!
05-17-2012 08:09 PM
bilbowbone
I'm in

I'm in in Cheney, WA
05-16-2012 11:01 PM
SeaLawyer A little late, but I'm in.
05-16-2012 10:38 PM
dvitous
Quote:
Originally Posted by wizzle View Post
Liked on FB!

Hey Pat, I ordered a Crush Rubi from my local dealer on 4/14, but he says he doesn't have a VON or VIN yet...am I getting the run-around?
Wow... sounds familiar.

I ordered a '97 Sahara in April, '97. Got the order # from the dealer, called for statuses, they assured me all was well. Being the earlier days of the internet, I couldn't find an order with the number they gave me.

Well lo and behold, despite all of my calls, and their assurances, the order never made it in... and gee... now it's May, and they're not taking anymore orders for the year.

I ended up with the closest they could find to the jeep I wanted - biggest difference was color. Wanted green, got black.

But through a strange twist of fate, and the Lemon Law (could never fix the dreaded water leak)... I ended up with my '99 - exactly how I wanted it

Good luck?!!
04-29-2012 07:11 PM
tomthbomb
Quote:
Originally Posted by Rainynite View Post
Dunno. I'm pissed at JEEP at the moment. Been waiting on a pwr steering hose for a 12 Rubi. Evidently they have to reinvent vulcanized rubber and the smelting of stainless steel. So I am not a happy camper who is probably going to miss out on MOAB this coming weekend.
Does this mean you are not going to like Pat on facebook?
04-29-2012 05:54 PM
dspud Liked it.
04-27-2012 12:07 PM
RMrOdGy done brother!
04-25-2012 07:05 PM
Patrick001 Check!
04-23-2012 04:58 PM
wizzle Liked on FB!

Hey Pat, I ordered a Crush Rubi from my local dealer on 4/14, but he says he doesn't have a VON or VIN yet...am I getting the run-around? He also said he had to modify an existing order to get mine in before they can no longer order. My thoughts are they've used up all their allocation prior to the 2013 conversion...am I right?

Any insider insight would be greatly appreciated...I'm nervous I won't get my Jeep, and be forced to wait another 3-4 months for a 2013, and may not get the color I want...HELP!
04-23-2012 04:16 PM
pat@fieldsauto.com
Quote:
Originally Posted by Nomadarmy View Post
Hell, Im still waiting for a reply back
??? Did I miss a PM or email from you? If so I apologize, send me a PM again and I'll help if I can.
04-23-2012 12:35 AM
Nomadarmy Hell, Im still waiting for a reply back
04-22-2012 05:36 PM
madelko From eastern Iowa - Signed-on
04-22-2012 05:04 PM
mzbrandi
Quote:
Originally Posted by pat@fieldsauto.com View Post
Hoping some of you will help me out and become a follower of fields chrysler jeep dodge on facebook. I kinda opened up my big mouth and told management I could easily double the followers in 48 hours. As you all are aware more and more dealerships/businesses are using FB.
Thanks for the help.

Here's a link to the dealership page

Welcome to Facebook - Log In, Sign Up or Learn More

Me too.
04-22-2012 04:45 PM
firehawk
face book

hi, if i had a face book account i would spend more time on the computer, so no can do at this time.
04-03-2012 03:44 PM
CrazyBull Dunno. I'm pissed at JEEP at the moment. Been waiting on a pwr steering hose for a 12 Rubi. Evidently they have to reinvent vulcanized rubber and the smelting of stainless steel. So I am not a happy camper who is probably going to miss out on MOAB this coming weekend.
04-02-2012 07:40 PM
Greg_2012_JKU Done
03-30-2012 07:15 PM
Tannman Done!
03-28-2012 09:05 AM
fll1166 Done
03-27-2012 03:37 PM
glap1922
Quote:
Originally Posted by BillyPete View Post
13,682 views and only 374 likes? wheres the love? lol
I've been meaning to do this, but my bimonthly facebook visits make remembering to do it hard!
03-26-2012 11:17 AM
BillyPete 13,682 views and only 374 likes? wheres the love? lol
03-17-2012 10:45 PM
TJTom00
Last day to order 2012

I was wondering, what is the last date to place an order for a 2012 Wrangler? Am I past it? Will I get any hassle from the dealer? The last time I ordered a vehicle was my 2000 TJ in early March of that year. Not sure what I'm going to do, but I'd like to know my options at this time. Thanks!
02-23-2012 11:32 AM
flipnlyd
Done

I liked them.... no where near this dealership, but I helped out a little.

Good Luck!
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